The venue is lovely and the staff are very friendly, however service levels need to be looked at. We waited for service at Breakfast for 15 minutes before offered coffee, and again, the staff were very friendly, but I think lacked the support from Management to provide training. We arrived in really bad weather, which was the reason they gave for having no wifi at all. When you work on the road, this is not ideal, routers / boosters need to be put into the hotel rooms, as the connection from reception to the rooms is obviously not strong enough. We ordered room service for dinner and the food was delicious