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"See above"

"Renovations had started which I was warned about. Excellent service, nice room (did sound like the people in the next room were using my bathroom at night), sound proofing is my only complaint. Fantastic staff, great food and decent location."

"This is such a special place, historic, scenic,homely,warm and welcoming. The garden suite was outstanding and the food quality excellent. The only thing I could possibly complain about was the Guiness as sad as that is. It frustrates me incredibly when I order a branded draught beverage and it comes in a different branded glass. The Guiness was poured in one go whereas the connoisseurs of the black beauty recognise and appreciate it’s a slow patient process leaving mid way to stand for a while. I did not like to inform the extremely pleasant and obliging Italian barman in the error of his ways. Apart from that minor misdemeanor we can’t wait until we return. "

"This was our second stay and it didn't disappoint. The only issue was on arrival with there being feather bedding in the room which we'd spectacled to be removed prior to arrival. However as soon as I mentioned it , it was resolved and non feather replacements were in place immediately. Service at breakfast and check in was excellent as was the super fresh breakfasts. Fresh fruit , beautifully cooked choice too. Staff were great and when I asked for some toothpaste as we'd forgotten ours we were provided with some , again immediately. The surroundings, furnishings are all great. Home cooked treats at the entrance are a lovely touch. Thanks guys and hope to see you again soon. "

"Very nice and friendly place!"

"Great location for hikes in lake district"

"Beautiful hotel in a fantastic location overlooking Hope park. The room was immaculate, the bed was great, bathroom spotless and the views have to be some of the best in Keswick. ALL the staff were very helpful and the hotel had a very relaxed atmosphere. The breakfast was also fantastic with everything local and fresh. All in all a fantastic place to stay, thank you."

"Unique, beautiful property. I was really well looked after, cakes and biscuits in the afternoon. The breakfast was amazing-couldn’t fault a thing. My room was very comfortable and had everything I needed. I would absolutely recommend a stay here and would love to return one day. "

"Lovely stay in a warm modern room with all amenities. Friendly staff from cleaners to bar staff. Lovely meals and breakfast all made to order. "