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"We absolutely loved the Strand Palace! We had an issue with our flight into London and ended up arriving a day late, but the staff were understanding, responsive, and helped us extend our stay an extra day with ease. We had a room facing the Strand and loved the location and didn’t find the location noisier than any other city. We loved how close the hotel is to both the tube and bus routes and the location near Covent Garden was a huge plus. Haxell’s was fantastic too and we loved the personal touches, like a heart balloon to celebrate our dating anniversary, chocolates, truffles, and the best reusable “London” water bottles. We hope to be back the next time we’re in London! "

"Good hotel which is in a good location "

"This was a great hotel! We really enjoyed our stay here. The room was perfect, with everything you need and more. The staff was fantastic as well. Would definitely recommend staying here."

"Great place as a base when visiting London. Very clean and tidy with attentive staff. Breakfast recommended as plenty of choice and buffet style - full English will cost you £12 locally. Room was big and decor nice and relaxing. Couple of bars on site that were great. Check-in can can be busy but staff manage it well. A good test of service was requesting more tea bags at 10:30 pm - they arrived ten minutes later, better than many more expensive hotels! Was surprised at how good eveything was for the money - save yourself £150 and stay here! "

"Wonderful hotel , very friendly staff . Very nice part of London . Will stay there again . "

"Great area"

"Great place to stay but the charge £3 for left luggage."

"Very beautiful and good services!"

"Have had a great stay at St Giles, may have been compact, however clean and convenient for the sights … All staff courteous and friendly, willing to help when approached… Such a comfortable bed with a choice of pillows … Had an amazing room overlooking Tottenham Court Road and the BT Tower … Not the quietest… however it is a main road and not an issue for me, it is what it is …. please don’t complain, just take earplugs … My only complaint although prob just a preference…. What’s with the tiny tea cups??? Would much prefer a good sized cup / mug … Thank you and would love to cone back xXx "