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Urban Hotel Grantham

4.0 star property
Hotel in Grantham with a full-service spa and a fitness center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Urban Hotel Grantham

Outdoor wedding area
Facials, massage/treatment rooms, manicures and pedicures
Front of property
Indoor pool, outdoor pool
Garden views, serves lunch, dinner, and brunch

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • 24/7 front desk

Room options

About the neighborhood

Map
Swingbridge Road, Lincolnshire, Grantham, England, NG31 7XT

What's nearby

  • Guildhall Arts Centre - 3 min drive - 2.8 km
  • Wyndham Park - 4 min drive - 3.4 km
  • Belton Woods Hotel & Country Club - 8 min drive - 6.9 km
  • Belton House - 9 min drive - 7.2 km
  • Belvoir Castle - 12 min drive - 11.2 km

Getting around

  • Grantham Station - 9 min drive
  • East Midlands Airport (EMA) - 68 min drive

Restaurants

  • ‪The Farrier Brewers Fayre - ‬8 min walk
  • ‪The Apple Tap - ‬3 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Jump Revolution - ‬17 min walk
  • ‪Pizza Hut - ‬3 min drive

About this property

Urban Hotel Grantham

Upscale hotel
Consider a stay at Urban Hotel Grantham and take advantage of a garden, dry cleaning/laundry services, and a bar. Indulge in a facial, a massage, and a manicure/pedicure at the onsite spa. The on-site restaurant, Urban Bar and Grill, offers breakfast, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
Additional perks include:
  • An indoor pool and an outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), RV/bus/truck parking, and a TV in the lobby
  • Wedding services, coffee/tea in the lobby, and a banquet hall
Room features
All 90 rooms boast comforts such as 24-hour room service, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with digital channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9:30 AM: GBP 9.99 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Urban Bar and Grill
  • Lounge Bar

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 9.99 per person
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Grantham Ramada
Ramada Grantham
Ramada Hotel Grantham
Urban Hotel Grantham
Urban Grantham
Ramada Grantham Hotel Grantham
Urban Hotel Grantham Hotel
Urban Hotel Grantham Grantham
Urban Hotel Grantham Hotel Grantham

Frequently asked questions

Does Urban Hotel Grantham have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Urban Hotel Grantham pet-friendly?

Yes, Urban Hotel Grantham allows dogs (limit 2 total) with a maximum weight of up to 66 lbs per pet. There's a fee of GBP 10 per pet, per night. Service animals are exempt from fees.

How much is parking at Urban Hotel Grantham?

Self parking is free at this property.

What time is check-in at Urban Hotel Grantham?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Urban Hotel Grantham?

Check-out is at 11 AM.

Where is Urban Hotel Grantham located?

Situated in Grantham, this spa hotel is within 2 mi (3 km) of Tenpin Ltd, Dysart Park, and Guildhall Arts Centre. St. Wulfram's Church and Harlaxton College are also within 3 mi (5 km). Grantham Station is 25 minutes by foot.

Urban Hotel Grantham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 910 reviews" "
Rating 8 - Good. 360 out of 910 reviews" "
Rating 6 - Okay. 180 out of 910 reviews" "
Rating 4 - Poor. 89 out of 910 reviews" "
Rating 2 - Terrible. 49 out of 910 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Disappointing stay of three nights
Disappointing, am aware of difficulties your industry are having , but complete absence of staff apart from behind desk , glasses and dirty food trays left in corridor for hours room not fully cleaned .
Stayed 3 nights in Sep 2021

8/10 Good

Oliver

Stayed 2 nights in Sep 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Debra

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

john

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Andrew

Stayed 1 night in Aug 2021

2/10 Terrible

Ryan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pick another hotel
We had 50 minutes wait for our room after the check in time, eventually got our key to the room after it had been cleaned, I say that loosely as there was sick down the side of the bed and Pooh floating in the toilet. We did speak with the manager who apologised and said he would make sure it was cleaned while we were out and as a good will gesture would leave a bottle of wine for us. Which we got just before midnight when promised at half ten. To top our stay off the fire alarms woke everyone up around half four in the morning, so not much sleep. £140 a night what a joke
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Some of the work looked like a little DIY.
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dreadful experience and never again. The room we checked into had not been serviced from the previous guest. Bar service was slow, restaurant was closed although bar food could be ordered. We waited 35 mins for our starter which consisted of 3 chicken wings for just short of £6. Main dish arrived after one hour. Other diners waited over an hour for theirs and complained about the standard of poor quality food. I went into the kitchen to complain about the delay but no one was there and no evidence food was being cooked on site. It was probably being ordered in hence the delay. The following morning the fire alarm went off. The shower emitted water which was too hot to wash in and the controls didn’t work to reduce the temperature. Hopefully Expedia will remove this hotel from the recommended list.
Stayed 1 night in Aug 2021

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Should if used the spa.
Nice place, I didn't use spa facilities but I imagine it would make this place more enjoyable to stay. Overall it's a nice place to rest your head for a night or two.
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was comfortable to sleep in. Breakfast was good and well laid out. The property was dated inside. The bathroom lacked basic items such as tissues and shower gels. The bath plug hole had hair in it. The shower controls did not work correctly, therefore it was hard to get hot water as the cold water pressure was much higher than the hot water pressure.
Stayed 2 nights in Aug 2021

10/10 Excellent

Sylwia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

4/10 Poor

Jeannette

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor evening service and food
Wasnt expecting to stay near Grantham overnight but we had to and booked in this hotel. All not too bad pleased with room. We went to restaurant for evening meal. Tablenext to us told us they hsd senttheir meals back as fish was cold and like rubber. We were very hungry and waited 1hr for main courses we were just summoning someone to say we were off and not waiting anymore but ourmeal arrived. Themeal was luke warm husband steak 19 pounds looked like a rib. My meal advertised as traditional fish and chips (it wasnt) like rubber a d batter soft not crispy my daughters portion of tikka masala was bordering on ridiculous. We ate it as we were not waiting again for more food only good thing chips were nice. When i was asked if all ok i told the so called manager straight what they charging i was not paying full price and i didnt. Manycomplained that night hopefully its a one off but very poor in the evening restaurant however breakfast much better no complaint there. Some very pleasant staff.
Stayed 1 night in Jul 2021

6/10 Okay

Ryan

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
Dated, and in need of refurb. Staff friendly and helpful. Food isn't great. Probably wouldn't stay here again unless I had to. TV blew up in my room and they were unable to replace. Shower was covered in limescale and walls mouldy.
Stayed 1 night in Aug 2021

4/10 Poor

Holly

Business traveler
Disliked: Cleanliness, property conditions & facilities
Wouldn’t recommend
The car park is really tight and many cars seem to struggle to park within bays which in turn leads to limited parking for when the hotel is busy. Check-in was a simple and straightforward process. The room was a king and had plenty of space but was looking very old and tired. The bathroom was exceptionally old and the engrained dirt showed this. There was a lot of hair in the bath plug hole which was broken. The bed was clean, large and very comfortable. The walls are paper thin. Although the bar and music stopped not long after 11pm the general noise continued until around midnight with conversations and people running along corridors all easily audible in my room. I was then awoken just before 6am by similar noises which persisted until I left for work at 10:45am. Tea and coffee available in the room. Breakfast had a good variety but was very basic. Had to wait to be served hot food as no one manning the counter and was told it wasn’t self service. By the time the toaster had cooked the toast the main breakfast was cold so I’d advise you don’t have the two together due to the wait for both. Checked out without issue. Greeted by numerous piles of vomit in the car park which hadn’t been there the night before. As I was staying over due to travelling for work in the local area for the weekend I wouldn’t stay again and unless you just need somewhere basic to stay after a late night party etc I wouldn’t recommend either.
Stayed 1 night in Jul 2021

6/10 Okay

Jessica

Very basic and dated, old fashioned an
Stayed 1 night in Jul 2021

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for 2 nights.Excellent service.Very clean.Booked for a 2 night break in October including breakfast, dinner and spa treatment for an exceptional price
Stayed 1 night in Jul 2021

6/10 Okay

John

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fair
Stayed 2 nights in Jul 2021

8/10 Good

Ceri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Super attentive and helpful staff but disappointing as we'd booked the hotel for the pool and even sent a query about its availability but got no reply and the pool was closed. Very clean, food very basic and average and a bit expensive.
Stayed 1 night in Jul 2021

6/10 Okay

Stephen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel in need of modernisation
Hotel in General needs modernisation. Main positive is the staff who were excellent, very helpful as much as they could. We only got ONE pillow each on our bed and when we asked at reception for another, we were told they had run out !!! We had to use a bath towel as a 2nd pillow !!! Breakfast was fairly limited but adequate, and again the staff were friendly and helpful, however half of the yogurts on offer were a week past sell by date !!! I told the lady behind the counter and she quickly removed them !!!! I feel that we are due a partial refund or goodwill gesture as we really didn’t sleep well
Stayed 1 night in Jul 2021

2/10 Terrible

Jan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dreadful!
Wasn’t clean, therefore didn’t use the shower. There were at least 5 moths on the ceiling. One tea bag had been left for the entire 1 night stay. There was a function on at the hotel which resulted in people running up & down the corridor until at least 3am ….. dreadful behaviour! Thought this was 4 star more like 2, very disappointing
Stayed 1 night in Jul 2021

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Easy and quick check-in and out, good size comfortable room, fabulous shower.. Clean and tidy, good facilities in room.. Only down side was i requested a king-size bed but got 2 singles pushed together..
Stayed 1 night in Jul 2021