10/10 Excellent
Ekram, Edmonton
Business traveler
27 January 2025
Liked: Staff & service, amenities
It was an alright stay…if not for the couple of rooms that were assigned to me for my stay; I asked to be transferred to a different room twice. The first room was amazing, i thought, the room was clean and had the look and feel of a VIP. But then suddenly; i heard wind howling everytime the wind blows outside. It was because of a broken glass window which is at the bedroom. it wasn’t totally broken but cracked enough that wind can pass thru…the room i got transferred to is not far from the first…this time the window’s not broken it’s just not sealed properly or enough or maybe the window pane is just loose on one side but you can still hear the wind passing thru the window…the third room was on a different floor and this one’s alright, quiet, no howling….but; I had to go to the front desk and get the key card. It would have been alright with me if there was some sort of reason why she or anyone from her staff can take it to the second room. But there’s no reason, its just that I have to get the key from the front desk. So, I went down there hauling all my belongings and got the key card and headed up the 4th floor. I’m not saying my stay there wasn’t good, cause it was; I had a good rest.
Ekram
Stayed 1 night in Jan 2025