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Master Gramado Hotel

3.5 star property
Family-friendly Gramado hotel in Planalto with 2 outdoor swimming pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Master Gramado Hotel

Poolside bar
Family Room (Especial) | Minibar, in-room safe, desk, blackout drapes
Front of property
2 outdoor pools, pool umbrellas, sun loungers
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Pool
  • Room service
  • 24/7 front desk
The price is SAR 359
SAR 372 total
includes taxes & fees
14 Jan - 15 January 2025

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Family Room (Superior)

Family Room (Superior) | Minibar, in-room safe, desk, blackout drapes

Family Room (Superior)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Room

Minibar, in-room safe, desk, blackout drapes

Junior Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (Especial)

Family Room (Especial) | Minibar, in-room safe, desk, blackout drapes

Family Room (Especial)

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Room

Premier Room | Living area | 50-inch LCD TV with cable channels, TV

Premier Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, desk, blackout drapes

Classic Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Accessible

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Accessible

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Minibar
Cable channels
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room

Minibar, in-room safe, desk, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room Superior

Minibar, in-room safe, desk, blackout drapes

Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment Deluxe

Minibar, in-room safe, desk, blackout drapes

Apartment Deluxe

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Master With View

Minibar, in-room safe, desk, blackout drapes

Suite Master With View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout drapes

Triple Room Superior

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Triple Room Superior

Minibar, in-room safe, desk, blackout drapes

Triple Room Superior

  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment Classic

Minibar, in-room safe, desk, blackout drapes

Apartment Classic

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Front of property

Buona Vitta Gramado Resort & Spa by Gramado Parks

Pool
Breakfast included
Spa
Kids pool
9.0 out of 10, Wonderful, (439)
The price is SAR 274
SAR 312 total
includes taxes & fees
5 Jan - 6 January 2025
Buona Vitta Gramado Resort & Spa by Gramado Parks

About the neighborhood

Map
Rua Carlos Lengler Filho, 103, Planalto, Gramado, RS, 95675-056

What's nearby

  • Mini Mundo - 5 min walk - 0.4 km
  • Gramado Central Avenue - 8 min walk - 0.7 km
  • Black Lake Park - 11 min walk - 1.0 km
  • Sao Pedro Church - 12 min walk - 1.0 km
  • Gramado Covered Street - 12 min walk - 1.1 km

Getting around

  • Salgado Filho Intl. Airport (POA) - 132 min drive

Restaurants

  • ‪Il Piacere - ‬4 min walk
  • ‪Porto dos Piratas Pizzeria - ‬7 min walk
  • ‪Cantina Pastasciutta - ‬5 min walk
  • ‪La Divina Fondue - ‬4 min walk
  • ‪Hector Pizzaria Temática - ‬2 min walk

About this property

Master Gramado Hotel

Family-friendly hotel near Gramado Covered Street
You can look forward to a free breakfast buffet, a swim-up bar, and a rooftop terrace at Master Gramado Hotel. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Self parking (surcharge), an elevator, and a porter/bellhop
  • 1 meeting room, multilingual staff, and a 24-hour front desk
  • Luggage storage, a front-desk safe, and free newspapers
Room features
All 234 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 50-inch LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (BRL 35 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • Room service available

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference center (2207 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch LCD TV
  • Cable channels

Food and drink

  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 66 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 110 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BRL 3.13 per accommodation, per night

We have included all charges provided to us by the property.

A nightly tourism fee of BRL 2 is collected at the property. The fee does not apply to residents of Gramado, Brazil.

Optional extras

  • Self parking fee: BRL 35 per day
  • Pet fee: BRL 66 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: BRL 110 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Gramado Master Palace
Gramado Master Palace Hotel
Master Palace Hotel
Master Premium Gramado Hotel
Master Premium Hotel
Master Premium Gramado
Master Premium
Master Premium Gramado Brazil
Master Gramado Hotel
Master Gramado Brazil

Frequently asked questions

Does Master Gramado Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Master Gramado Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 22 lbs per pet. There's a fee of BRL 66 per pet, per day. Service animals are exempt from fees.

How much is parking at Master Gramado Hotel?

Self parking is available for BRL 35 per day. Limited spots are available.

What time is check-in at Master Gramado Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM.

What time is check-out at Master Gramado Hotel?

Check-out is at noon.

Where is Master Gramado Hotel located?

Located in Planalto, this family-friendly Gramado hotel is within a 15-minute walk of Rotula of Flags and Gramado Covered Street. Mini Mundo and Gramado Tennis Club are also within 10 minutes.

Master Gramado Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 416 out of 822 reviews" "
Rating 8 - Good. 285 out of 822 reviews" "
Rating 6 - Okay. 81 out of 822 reviews" "
Rating 4 - Poor. 28 out of 822 reviews" "
Rating 2 - Terrible. 12 out of 822 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good cost x benefit
Stayed 2 nights in Sep 2023

6/10 Okay

Samuel

Traveled with family
Liked: Cleanliness, staff & service
It was Just ok
Stayed 2 nights in Apr 2023

6/10 Okay

scott

Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
The picture for my room showed we had a balcony and we did not have a balcony. The pool should be heated as the water was freezing
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Simple, but paid parking
Hotel is ok, didn't really experience any service other than the check in/out, there was no interaction with staff not even a simple hello when walking into the establishment. The price of parking was a bit ridiculous when the grounds are large, so here is a tip, drop your bags off and ust park outside, there is space and free.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Central but nothing special
The hotel is near the centre, definitely walkable (weather permitting), however it is a little dated and wifi isnt the best, if you have a virtual meeting dont bother with a camera it will only lag. Breakfast nothing special, but it does its job. The one thing which one cant understand is that there is a massive parking lot but you have to pay for it.
Stayed 2 nights in Jan 2021

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pets and pandemic
We are so happy that the hotel accepts pets! All the care aboute the corona virus was amazing!
Stayed 1 night in Jul 2020

10/10 Excellent

Lea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Jean Pierre

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
They could be so good..only if....
-HOTEL LOOKS... beautiful -PARKING LOT ... spacious but not included in your stay( expect to pay daily rates) - CHECK IN ..was a breeze - ROOM.. large enough and a good view to The Valley ( you may be lucky to book one with a patio with a view ) - POOL. . Great space with a spectacular view. Down side, it’s very shallow / upside , it’s heated - BREAKFAST .... THE BEST PART OF OUR STAY ( don’t pay for Café Colonial if you book a room here, it’s better and it’s included -ROOM SERVICE FOOD... not good for what was charged..expected more.. much more -CLEANING SERVICE. ... one day I even asked front desk to clean it while we were out (asked 4 times in a day ) and It still didn’t get cleaned. Had to run down myself to get towels and paper towel. Didn’t enjoy that Overall .. a good stay wasn’t for the cleaning service and room service meals.. Morning shift 1000x better than evening staff. . I’d come back, but certainly would look around before, there are PLENTY of other choices.
Stayed 3 nights in Nov 2019

10/10 Excellent

Tony, Australia

The hotel location was excellent and next to all city ammenities. The staff were friendly and looked after us during our stay when called upon. Overall good size room, big bathroom along with a good breakfast being offered. Hotel was a perfect choice in meeting our needs during this business trip. Also had english tv channels.Building condition has dated over time however, it is well maintained.
Stayed 2 nights in Nov 2018

8/10 Good

Luis G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for children and family
Short holiday with family including kids with 9 years and 6 years old.
Stayed 3 nights in May 2018

8/10 Good

Iain

Liked: Cleanliness, staff & service, room comfort
Good value hotel
Excellent service, comfortable hotel but could do with some decoration refresh in the rooms. Very good breakfast selection, with frequent replenishing.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Anibal, Porto Alegre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time, not so perfect as first
Second stay in this hotel in a six months period. After first time I went with my family, this turned to be the preferred hotel with kids due it's "Copa Baby" and play area. Well, this time things weren't so nice: play are had several items with some kind of problem, giving lack of interest perception. During checkin, I was being forwarded to a room very distant from Copa Baby, and I had specifically asked for it and a baby bed in Hotels reservation. The guy that was doing our checkin seemed don't care, but helpfully another person said since the hotel was not full, we could easily be changed to a nearer room. We ended probably in the nearest room from Copa Baby as well as receiving a room upgrade.

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Dave, Bryn Mawr, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet location in the woods, ... and...
only two short blocks from a spectacular town! The rooms and public areas are spacious, and the breakfasts include everything one could want. Everything is new and in great shape. It is more elegant than I had assumed from the description.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, amenities
Ótimo local, bonito próximo a tudo. Somente o café da manhã é muito lotado.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiago

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O melhor hotel para quem tem criança, com excelente área kids com colaboradores super atenciosas. Volto smpre.
Stayed 4 nights in Sep 2024

2/10 Terrible

WILLIAM APOLINÁRIO

Stayed 5 nights in Sep 2024

6/10 Okay

Vinicius

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

4/10 Poor

Sandro

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Já foi melhor!!
Eu era fã do Master Gramado Hotel, mas confesso que essa estadia me deixou decepcionado, poucas pessoas pra atender na recepção, check-in e check-out demorados, meu quarto não parecia limpo, havia resto de comida no chão quando chegamos, no geral me pareceu uma acomodação largada. Além disso o café da manhã decaiu muito a qualidade. Acredito que eu já tenha ficado de 4 a 5 vezes com essa e foi a pior experiência até agora.
Stayed 1 night in Aug 2024

6/10 Okay

Camila

Traveled with family
Liked: Cleanliness, staff & service
Melhor coisa do hotel é a área kids e recreação. O quarto estava com pouca manutenção, colchão e travesseiros muito ruins. Café da manhã básico. Mas a área kids e recreação maravilhosas!!! Serviço de recepção não foi muito simpático. Não deu informações iniciais. Tive que perguntar o que precisava.
Stayed 2 nights in Aug 2024

8/10 Good

Roniclei

Traveled with family
Liked: Cleanliness, amenities
Apenas só precisam melhorar o chuveiro, que tem uma queda de água horrível.
Stayed 5 nights in Aug 2024

8/10 Good

Marcos Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marcos Antonio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização
Nossa estadia foi ótima, área de criança muito boa, café da manhã boa, a única coisa ruim é que não tem estacionamento, o estacionamento é pago 30 reais por dia, sem condições, ficamos no hotel por 6 dias total 180,00, no nosso caso deixamos o carro na rua, pq acho um absurdo um estacionamento do hotel e não proporcionar aos hóspedes um conforto.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024