Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
No onsite parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 9:30 AM
Things to do
TV in common areas
Family friendly
In-room crib
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Guest services
Housekeeping (daily)
Porter/bellhop
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
More
1 building
6 floors
Built in 2014
Room amenities
Bedroom
Blackout drapes
Free crib
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
32-inch LCD TV with cable channels
Food and drink
Minibar
Refrigerator
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in start time: 1 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Property is also known as
Hotel Master Governador Valadares
Master Governador Valadares
Hotel Master Hotel
Hotel Master Governador Valadares
Hotel Master Hotel Governador Valadares
Frequently asked questions
Is Hotel Master pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Master?
This hotel doesn't offer parking.
What time is check-in at Hotel Master?
Check-in start time: 1 PM; Check-in end time: midnight.
What time is check-out at Hotel Master?
Check-out is at noon.
Where is Hotel Master located?
Located in Governador Valadares Centro, this hotel is within a 15-minute walk of Station Square and Atiaia Theater. City Museum is 1 mi (1.6 km) away. Governador Valadares Station is 9 minutes by foot.
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Hotel Master Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Hotel simples, mas que atende as necessidades para uma estadia curta. O único problema foi que um dos quartos o ar-condicionado não funcionou e o calor é grande na região. Café da manhã foi muito bom. Funcionários cordiais.
A experiência não foi boa. Para começar, nossa reserva não estava no sistema. O processo do hotel parece ser muito manual. O atendente até que foi prestativo e nos conseguiu os quartos que precisávamos pelo mesmo preço da reserva, mas esse problema inicial foi um pouco estressante. Quando chegamos no quarto, para nossa surpresa, parecia que ele não havia sido arrumado. Havia uma toalha pendurada no box, como se tivesse sido usada, restos de comida no frigobar (frutas) e um berço montado ao lado da cama (que não pedimos). Eu e minha esposa ficamos bastante incomodados, mas estávamos cansados e sem paciência para reclamar sobre isso e mudar de quarto (guardei fotos para uma posterior reclamação construtiva). Não conhecíamos o hotel, fomos pela avaliação do hoteis.com e achamos que não vale a pena. Talvez seja algo que aconteceu somente conosco, mas parece que falta uma gestão melhor do empreendimento. Não gostamos e não recomendamos.
Fraquíssimo: quartos muito simples, roupas de cama e toalhas sofríveis . O Wi-Fi simplesmente não funcionou durante a estadia. Café da manhã no mesmo nível de hotéis similares. Houve uma queda de energia e o elevador ficou pelo menos 13 horas sem funcionar (até meu check out).
Razoável. Uma pena que tive um desprezo ao questionar por telefone(já tinha ido embora)sobre o esquecimento de um carregador de celular. Que não apareceu.
Localização centro da cidade boa, café da manha excelente, senti falta de um lençol a mais na cama e troca da do mesmo principalmente no dia anterior a saída, ausência de toalha de rosto.