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"I arrived late and reception had a drink and meal waiting for me, great service thank you."

"Nice charming hotel in a quiet spot, but only a short walk from the slopes. Certainly great value. The included breakfast and dinner buffets were both pretty decent, better than most that I have experienced in the past. Friendly staff."

"Wonderful breakfast and dinner"

"The hotel offers very good accommodation conditions, we are not talking about luxury, we are talking about functionality. We didn't feel like we were missing anything even for a moment. One recommendation: a little diversity at breakfast would not hurt."

"I have to say it was an excellent stay. Whilst it isn’t the Ritz, so don’t expect that, it was very solid and met the needs of a good base to access the slopes. Warm, big rooms, comfortable beds and adequate food. Remember, you get what you pay for - I’d stay here again. "

"Very nice place, good location friendly staff totally recommend Looking forward too get back soon "

"Superb hotel, location is excellent with very modern facilities. Friendly staff, with a great breakfast selection. We wouldn’t stay anywhere else in Borovets if we were to return. This is isn’t about the hotel but Borovets resort needs to start investing in new lifts etc - the lift pass cost has increased and the facilities should too. That’s why we wouldn’t return to the resort!"

"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots). Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly. Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."

"Our maisonette was warm and cosy. It was lovely having the two balconies with views of the mountain. The staff were friendly and helpful and we enjoyed our stay. The only niggle was the pillows! Very lumpy and uncomfortable! I was a little bit disappointed that the hotel did not offer a personal touch to congratulate my husband on his 60th birthday. I had explained that that was the reason for our holiday and hoped they would do something a bit special, such as leaving a bottle of wine or a cake in the room, or even a birthday card, but nothing. Bit sad..."