Hilton Surfers Paradise Hotel & Residences

5.0 star property
Luxury Gold Coast hotel connected to a shopping center, steps from Cavill Avenue

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Surfers Paradise Hotel & Residences

Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
King Deluxe Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Indoor pool, 4 outdoor pools, open 6:00 AM to 10:00 PM, sun loungers
2 Bedroom 2 Bathroom Sky High Residence | Private kitchen | Espresso maker, coffee/tea maker, electric kettle
4 Bedroom Penthouse | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking available
The price is SAR 490
SAR 539 total
includes taxes & fees
20 Feb - 21 Feb

Room options

Available filters for rooms
Showing 12 of 12 rooms

Ocean View Suite with Lounge Access

Highlights

Balcony
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
  • 56 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

4 Bedroom Penthouse

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 125 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed and 3 Double Beds

2 Bedrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

2 Bedrooms Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 85 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

4 Bedrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 115 sq m
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

3 Bedrooms, 2 Bathrooms Residence Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

2 Bedroom 2 Bathroom Sky High Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 100 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Executive Room, 1 King Bed, Business Lounge Access

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

King Deluxe Room

Highlights

Balcony
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillow menu
  • 38 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

King Guest Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
HDTV
Pillow menu
Pillowtop bed
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Ocean Panorama Room with Lounge Access

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
HDTV
Pillow menu
  • 54 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

1 Bedroom Residence

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Map
6 Orchid Ave Surfers Paradise, Surfers Paradise, QLD, 4217

What's nearby

  • Cavill Avenue - 1 min walk
  • Surfers Paradise Beach - 5 min walk
  • SkyPoint Observation Deck - 9 min walk
  • Gold Coast Convention and Exhibition Centre - 5 min drive
  • The Star Gold Coast - 5 min drive

Getting around

  • Cypress Avenue Station - 7 min walk
  • Helensvale Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Cavill Lane - ‬1 min walk
  • ‪Surfers Paradise Beergarden - ‬2 min walk
  • ‪House of Brews - ‬3 min walk
  • ‪The Avenue - ‬2 min walk
  • ‪Steampunk Surfers Paradise - ‬1 min walk

About this property

Hilton Surfers Paradise Hotel & Residences

Luxury family-friendly hotel near Cavill Avenue
Located close to Surfers Paradise Beach and SkyPoint Observation Deck, Hilton Surfers Paradise Hotel & Residences provides a poolside bar, a free grocery shopping service, and a free daily manager's reception. Indulge in a hot stone massage, a body scrub, and a body treatment at eforea spa, the onsite spa. The on-site seafood restaurant, Catch Restaurant, offers breakfast, dinner, and kids' meals. In addition to a terrace and an art gallery on site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 4 outdoor pools and an indoor pool, with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and tour/ticket assistance
  • Luggage storage, a TV in the lobby, and coffee/tea in the lobby
  • Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 308 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews speak positively of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Designer toiletries and hair dryers
  • 55-inch HDTVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, free infant beds, and electric kettles

Languages

Chinese (Mandarin), English, French, Hindi, Italian, Japanese, Korean, Russian, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (AUD 27 per night; includes in/out privileges)
  • Valet parking on site (AUD 45 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Limo/town car service
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: AUD 45 for adults and AUD 22.5 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • Catch Restaurant
  • Ms Margot's Bar & Eats

Things to do

  • 4 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Spa tub

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Free grocery shopping service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (10764 square feet)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage/treatment rooms
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 33
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Local meal delivery service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300 per accommodation, per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

The listed deposit applies to 3 Bedrooms, 2 Bathrooms Residence Ocean View bookings. The general deposit is AUD 100 per stay for hotel rooms and 1 Bedroom Residence bookings and AUD 200 for 2 Bedrooms Residence bookings.

Optional extras

  • Fee for buffet breakfast: approximately AUD 45 for adults and AUD 22.5 for children
  • Self parking fee: AUD 27 per night (in/out privileges)
  • Valet parking fee: AUD 45 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 15 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel Surfers Paradise
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel
Hotel Hilton Surfers Paradise
Surfers Paradise Hilton
Surfers Paradise Hilton Hotel
Hilton Surfers Paradise Hotel & Residences Gold Coast
Hilton Surfers Paradise Hotel And Residences
Hilton Surfers Paradise Residences Gold Coast
Hilton Surfers Paradise
Hilton Surfers Paradise Hotel Residences
Hilton Surfers Paradise Hotel & Residences Resort
Hilton Surfers Paradise Hotel & Residences Surfers Paradise

Frequently asked questions

Does Hilton Surfers Paradise Hotel & Residences have a pool?

Yes, this property has an indoor pool, 4 outdoor pools, and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Hilton Surfers Paradise Hotel & Residences pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Surfers Paradise Hotel & Residences?

Self parking is available for AUD 27 per night. Valet parking is available for AUD 45 per night. Limited spots are available.

What time is check-in at Hilton Surfers Paradise Hotel & Residences?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hilton Surfers Paradise Hotel & Residences?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Hilton Surfers Paradise Hotel & Residences located?

This family-friendly Gold Coast hotel is located by the ocean, within a 5-minute walk of Cavill Avenue and Surfers Paradise Beach. SkyPoint Observation Deck and Gold Coast Convention and Exhibition Centre are also within 3 mi (5 km). Cypress Avenue Station is 7 minutes by foot and Florida Gardens station is 25 minutes.

Hilton Surfers Paradise Hotel & Residences Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 513 out of 1007 reviews" "
Rating 8 - Good. 230 out of 1007 reviews" "
Rating 6 - Okay. 117 out of 1007 reviews" "
Rating 4 - Poor. 78 out of 1007 reviews" "
Rating 2 - Terrible. 69 out of 1007 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
4th floor can be a bit loud at night,even if we closed all windows..
Stayed 4 nights in Jan 2025

8/10 Good

Hossein

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good but not as I expected.
Stayed 5 nights in Jan 2025

6/10 Okay

David John

Traveled with family
Liked: Cleanliness, staff & service, amenities
We expected more of Hilton in respect to customer service. Location was ideal, rooms were adequate though small for price.
Stayed 3 nights in Jan 2025

6/10 Okay

Alaa

Disliked: Cleanliness, property conditions & facilities
Overcrowded with kids Too noisy and outdated
Stayed 7 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

EHSAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Annick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

ARMINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, friendly stuff
Stayed 1 night in Jan 2025

10/10 Excellent

Rodgers

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is centrally located and offers convenient access to all amenities, upholding the exceptional standards synonymous with the Hilton brand.
Stayed 1 night in Jan 2025

4/10 Poor

Suzanne Michelle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had issues with a septic smell in our room which we advised centre Management, a spray was applied which masked the smell short term. We also spotted several cockroaches at the entrance where Mrs Margot’s cafe is located. The hotel is outdated & needs a refresh. We stayed there approx 18months ago it has gone down hill since then.
Stayed 6 nights in Dec 2024

10/10 Excellent

Moe

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Nov 2024

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the Panorama Room - Facing the Ocean, it was a beautiful view! Very much enjoyed this during the day and in the evenings before going to bed. The room was excellent with a comfy bed and pillows, huge room, with a huge bathroom (one of the best bathrooms we have ever had in a hotel room!). The Buffet Breakfast was mostly Average and some items were Good, also, too crowded every single morning regardless of the time you went to eat. This hotel needs another Breakfast room to be opened to avoid the long lines and crowds, at least during the Holidays (Xmas week), which is when we were there. Its very unfortunate that right in front of this hotel their is a dance club and bars right next door to the hotel. Example of Noise from Dance Club/Bars while we were there on the 10th Floor Facing the Ocean. Tue night: no noise - club must be closed this night... Wed night: noise from 8pm to a bit before Midnight Thur night: noise from 8pm to 3:00 am! Fri night: noise from 9pm - 11pm-ish... Unfortunately, I would not stay here again, unless I turn 21 again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, going the extra mile for my birthday. View of the ocean on the 10 floor….just beautiful Only issue was single beds joined and big ridge in the middle and no blackout curtains.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Darcy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent location and the room was really good. Everything was great. Except the parking, the lifts, and the pool. Parking advice was not provided and was really hard. The temperature of the pools was all out of whack, and the poolsides were gross. Foodscraps and empty containers and drinks were always present. Terrible. And the lifts. Ridiculous. Only four servicing such a big building is insane. Worst I’ve ever encountered.
Stayed 4 nights in Dec 2024

8/10 Good

Valentina

Liked: Staff & service, amenities, property conditions & facilities
Overall a good experience, staff are friendly and happy to help. Breakfast was plentiful and multiple swimming pools was a nice addition. It's a great location to beach and the tram is only a two minute walk away. My only qualm was that the room had mold on the two seats and there was a condom wrapper by the edge of the bed.
Stayed 14 nights in Dec 2024

10/10 Excellent

Simon

Stayed 1 night in Dec 2024

2/10 Terrible

KANAPATHIPPILLAI

Stayed 1 night in Dec 2024

10/10 Excellent

Sarmad

Liked: Cleanliness, staff & service, property conditions & facilities
parking is small and a mess
Stayed 7 nights in Dec 2024

4/10 Poor

Nadieh

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We arrived at the hotel around 11 PM after a late flight and called ahead to inform the staff about our late arrival. However, the check-in experience was unpleasant. The staff member on duty seemed irritated and unwelcoming, which was not a great start. Once we got to our room, we struggled with the door—it was hard to open and required a lot of force every time. Inside, we noticed a night light lying on the floor near the bed, which I had to place back on the table. We were too tired to pay much attention and went straight to bed. The next morning, I noticed the alarm clock was set incorrectly, showing 9 AM when it was actually 5 AM. This was frustrating but nothing compared to what we noticed later: the bedsheet had two red, possibly bloody stains. It was shocking and absolutely unacceptable, especially from a Hilton. Even budget hotels manage clean sheets, so this was the worst part of our stay.
Stayed 3 nights in Dec 2024

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Strong smell in room. Couch that was damp to sit on. Two seater couch for 4 people staying. Room doesn’t see much sunlight. Front desk unable to provide adequate solution even though I could have booked better rooms for less money on their website that day. Zero privacy at level 20, blinds have to be closed with a building immediately opposite. Noise from bars and clubs at street level below even at level 20 was unacceptable for sleeping.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cameron

Excellently placed for shopping, beaches and the public transport which was the best so as to go to pacific fair and casino
Stayed 3 nights in Dec 2024

10/10 Excellent

Amar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience had during our stay. Excellent location and very luxury rooms and very friendly staff. Highly recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Christopher Lawrence

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mahmoud

Liked: Cleanliness
Stayed 2 nights in Dec 2024