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"Excellent hotel on a beautiful beach. Rooms have been revamped tastefully. Bathrooms are slightly dated but great water pressure. Very high sink. Cleaned well. Love the full size mosquito net on the door - sleep with door open all night. Front reception (not sure who the lady with lovely grey hair & glasses was - but she was amazing!) very friendly as were pool & animation team. Food is very good & atmosphere tasteful. However, staff in the restaurant seem very unhappy - even when spoken to they hardly respond. I always try to be polite & say thank you but they were unusually dismissive. I wonder is it because we as customers are not nice to them generally? Certainly I was nearly knocked over on several occasions by fellow tourists!! Ecwoukd recommend this hotel for a holiday. Great value for everything on offer."

"Excellent "

"This was our 3rd time in this hotel, and we couldn’t ask for better! Good size bedroom with a fantastic balcony and even a kitchenette, spacious bathroom. Breakfast and dinner options were good considering the price range of this hotel. Location very convenient, 10mins from the airport and well connected to both north and south of the island. We can’t wait to go back next year!"

"Great"

"Wonderful stay in the Royal room with hot tub overlooking the garden and sea. Comfy bed, quiet location and walking distance to beach and restaurants. Friendly staff and even received chocolates on the pillows. I enjoyed using the exclusive Royal guests only pools."

"7th time here, always lovely, friendly staff, great pool and other facilities"

"It really is an amazing hotel, its over a large area, it was early February when we came, beautiful pools (although the largest was being refurbished at the time of our stay) not very busy. It would be difficult if anyone had walking issues, without a frame or wheelchair, plenty of wheelchair ramps though and lifts. Friendly staff. Definitely recommend."

"Not bad, rooms could be much cleaner. Dirty cups in the dining area on clean tables - kind of like when you overfill the dishwasher. But other then that it was fine."

"Lovely hotel. All areas very clean. Landscaping was great, lots of cacti. Massive choice of food for all meals although as others have said it is not very hot. There are microwaves dotted about so you can re-heat soup or porridge. The snack bar is good for lunch. We visited first week of February and found the pools a bit cool. Spa area is good and was very quiet. We paid 19 euros for 4 hours,no treatments. There is a lot of walking as the complex is very spread out, there are also lots of steps. We were in block 8, at the bottom of the property but closest to the gate. it's probably a very different 'vibe' in spring and summer, but was quiet when we were there, entertainment and bars all closed by 11.30pm. Entertainment a bit hit and miss. Check in was quite long even though we had completed a lot of it online prior to arrival. Reception staff were good with ordering taxis, sorting problems. Rooms were very clean, nice and big with sea view balconies. Showers/hot water excellent. There is a safe in the room (payable at reception) Pool towels require a 10 euro deposit per towel, the process is very long winded!. You pay cash at reception and get a plastic card, take the card to the towel man and get the towel. They are not exchanged everyday for clean/dry towels. When you leave, take the towel back to towel man, get your plastic card, take that and the paperwork (given to you originally at reception) back to reception and they give you the cash back."