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Mercure Penang Beach

4.0 star property
Family-friendly fun at the beach, with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Penang Beach

Sports facility
On the beach
Exterior
Bar (on property)
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Pool
  • Gym
  • Housekeeping
The price is SAR 219
SAR 247 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Suite, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed, Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bidet
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bidet
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
LED TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
Hair dryer
Bidet
  • 28 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Twin Beds, Ocean View

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room, 2 Twin Beds, Ocean View

Highlights

Soundproofed
Air conditioning
LED TV
Separate bedroom
Blackout drapes/curtains
Sofa bed
Eco-friendly toiletries
Hair dryer
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

DoubleTree Resort by Hilton Hotel Penang

Pool
Spa
Kids pool
Free WiFi
8.4 out of 10, Very Good, (798)
The price is SAR 205
SAR 253 total
includes taxes & fees
5 Jan - 6 January 2025
DoubleTree Resort by Hilton Hotel Penang

About the neighborhood

Map
505, Jalan Tanjung Bungah, George Town, Penang, 11200

What's nearby

  • Gurney Drive - 3 min drive - 3.5 km
  • Gurney Plaza - 4 min drive - 4.1 km
  • Arulmigu Balathandayuthapani Temple - 7 min drive - 5.8 km
  • KOMTAR - 8 min drive - 8.1 km
  • Penang Hill - 12 min drive - 11.8 km

Getting around

  • Tasek Gelugor Station - 42 min drive
  • Penang Intl. Airport (PEN) - 40 min drive

Restaurants

  • ‪Viva Local Food Haven - ‬6 min walk
  • ‪Taiba Shawerma - ‬6 min walk
  • ‪Pang Seafood - ‬3 min walk
  • ‪Viva Japanese Restaurant - ‬7 min walk
  • ‪Lao Hakka Restaurant - ‬4 min walk

About this property

Mercure Penang Beach

Upscale family-friendly hotel near Gurney Plaza
Located close to Arulmigu Balathandayuthapani Temple, Mercure Penang Beach provides a terrace, a garden, and dry cleaning/laundry services. With amenities like a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. The on-site restaurant, The Ombak, offers breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi and a gym are available to all guests.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a banquet hall, and a billiards/pool table
  • 4 meeting rooms, a vegetable garden, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 220 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and sound-insulated walls.
More conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, bidets, and hair dryers
  • LED TVs with satellite channels
  • Electric kettles, daily housekeeping, and phones

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 40 for adults and MYR 40 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • The Ombak

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Outdoors

  • Beachfront location
  • Garden
  • Picnic area
  • Pool sun loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned & organized tours & activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soda bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 17 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in
Guests must present proof of Low-Risk, No Symptom Status on their MySejahtera mobile app at check-in.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 106.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 40 for adults and MYR 40 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Four Points Penang
Four Points Sheraton Hotel Penang
Four Points Sheraton Penang
Penang Four Points
Penang Sheraton
Sheraton Four Points Penang
Sheraton Penang
Sheraton Penang Four Points
Four Points By Sheraton Penang Tanjung Bungah
Mercure Penang Beach Hotel George Town
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Four Points by Sheraton Penang
Mercure Penang Beach Hotel
Mercure Penang Beach George Town
Mercure Penang Beach Hotel George Town

Frequently asked questions

Does Mercure Penang Beach have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mercure Penang Beach pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Penang Beach?

Self parking is free at this property.

What time is check-in at Mercure Penang Beach?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Mercure Penang Beach?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Mercure Penang Beach located?

This Tanjung Bungah hotel is on the beach, 2.3 mi (3.6 km) from Gurney Plaza, and within 6 mi (10 km) of Arulmigu Balathandayuthapani Temple and KOMTAR. Penang City Hall and Ferringgi Beach are also within 6 mi (10 km).

Mercure Penang Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 199 out of 720 reviews" "
Rating 8 - Good. 325 out of 720 reviews" "
Rating 6 - Okay. 123 out of 720 reviews" "
Rating 4 - Poor. 41 out of 720 reviews" "
Rating 2 - Terrible. 32 out of 720 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Evonne

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Utterly appalling reservation receptionist phone service. Rang twice and put in hold for er leading to non-confirmation of my hotel reservation. Yet they taken out money from my credit card! Unreliable, highly not recommended to book anything at this hotel. Poor hotel staff training! Horrible experience!
Stayed 2 nights in Nov 2024

6/10 Okay

MEI LIN

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Housekeeping need to be improved. Therr are stain on pillow and bed sheet. Toilet roll not available. Didnt generate the receipt while i pay at property.
Stayed 2 nights in Nov 2024

8/10 Good

Simone

Nice property but dated.
Stayed 3 nights in Nov 2024

8/10 Good

K A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and convenient for small family. Beach right beside hotel allows my family to go to beach anytime easily.
Stayed 1 night in Sep 2024

8/10 Good

Iain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff in the bar and housekeeping Other areas need more attention restaurant in particular Limited food choices. But lots of places to eat outside in walking distance. Beach in front of hotel good but could do with some more sunbeds and Matt's. Enjoyed the stay and would return with managed expectations
Stayed 9 nights in Sep 2024

10/10 Excellent

Hsiu Jiuan

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room was decent size. Great staff. Limited dining options around the hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Yew Hooi

Traveled with family
Liked: Staff & service
Lack of room amenities
Room consider clean and comfort, outdoor parking are limited but hotel have indoor parking next to the building. One of the point like to share is lack of room amenities. The superior room (road view) do not have bathmat, no hand tower (but provide face tower) which i think are essential.
Stayed 1 night in Aug 2024

8/10 Good

Nur

Liked: Cleanliness, staff & service
-
Stayed 3 nights in Oct 2023

8/10 Good

Pak-Leng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Walter

Stayed 1 night in Jun 2024

8/10 Good

SOON LIN, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, and great staff service at the counter. Over all it was a great stay and we enjoyed it. Walking distance to a nearby hawker centre. Our regular go to hotel in Penang.
Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near(ish) to George Town
Nice hotel on north coast of Penang. The pool was great. Quite far from George Town but only 20-25 minutes by bus. Bus stop was outside hotel. The hotel was a long way from the airport, so I recommend using the Grab app to get to the hotel. We also used Grab to get to Penang Hill and Kek Lok Si temple. The room was really nice and spacious. Breakfast was good.
Stayed 4 nights in May 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service
Great hotel but cramped bathroom
It's a nice hotel for the rate charged. Great service and nice location by the beach. Only complaint I have is the cramped bathroom. The door to the bathroom opens inwards and makes it very tight to move around in the bathroom. I don't understand why they don't have the door open outwards instead. The door frames will allow that.
Stayed 7 nights in Mar 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mercure Penang
Nice hotel, right on a private beach! Very safe & quiet area serviced by good transportation options to get into downtown.
Stayed 3 nights in Mar 2024

10/10 Excellent

Mohamed, Male

Stayed 3 nights in Feb 2024

6/10 Okay

Leslie Philip, Flinders

Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hotel is looking very tired. Vinyl clad couch in our room was split in many places. TV show options were very poor to say the least. Having said that the room staff were very good and the bed was comfy. There is nowhere to sit in a/c comfort when you check out and are waiting to be picked up. There is no booklet explaining the hotel facilities and how to get around the local area in the room. Overall disappointing 😞
Stayed 10 nights in Feb 2024

6/10 Okay

M

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
February stay
The hotel is in a good position with direct access to the beech, 20 mins by taxi from central Georgetown. The staff are helpful. Th bedrooms are ok but pretty tired - Mercure should look an overhaul of the furniture and decor. Bedrooms also suffer from corridor noise at night. No bar during day and big opportunity to sell food and drink during the day missed. I can’t really recommend as there is not enough nearby to compensate for Hotel offer.
Stayed 7 nights in Jan 2024

8/10 Good

Elizabeth Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
my second time staying there. very convenient location, friendly staff and rooms are decently clean
Stayed 3 nights in Jan 2024

8/10 Good

Julie

Stayed 6 nights in Jan 2024

2/10 Terrible

Christopher

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor would not stay with Mercure again
We had a very poor experience at this hotel and would not recommend. Upon arrival the check in staff could not locate our booking. We waited over 30 minutes until they eventually found it. There were stains on the bathrobes, sheet and towels, The bathroom flooded every time the shower was used and there were ants all over the bathroom. Despite being a non smoking room and floor there was a constant smell of fresh cigarette smoke so much so it woke me up in the middle of the night to check for fire. The service was poor, often there were no tables for breakfast and there was no cutlery available on most mornings. During the dinner service my kids waited 45 minutes after my food arrived for theirs, close to 1.5 hours for basic food and only 2 tables seaters The bar was too noisy so we left we only to be told we can’t drink alcohol in the restaurant (with our meal). I was very disappointed in the lack of service.
Stayed 4 nights in Dec 2023

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Scenic spot from the time you enter lobby
Very scenic place. Rooms a lil dated but still comfortable. On site restaurant is ok and bar as well. The private beach is a winner all day
Stayed 2 nights in Jan 2024

6/10 Okay

Chia

Stayed 2 nights in Jan 2024

2/10 Terrible

maysa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we had was very dirty, crumbs and hair were left everywhere on the floor and we asked them several times to come and clean and one showed the customer service wasn’t the best. We also had ants everywhere from the kitchen to the dining table.
Stayed 3 nights in Dec 2023

10/10 Excellent

Mohammad Firdauz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect .. just that need to improve on email replies. Took quite sometime for the staff to respond till we have to talk to the manager incharge on that day. Ordered room service, food was just okay.
Stayed 4 nights in Dec 2023

8/10 Good

SOON LIN, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean rooms, some sound of the road is easily heard esp at night. Might need better sound proofing of the windows
Stayed 4 nights in Dec 2023