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DoubleTree Resort by Hilton Hotel Penang

4.0 star property
Beach hotel with 2 outdoor pools, near TeddyVille Museum

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree Resort by Hilton Hotel Penang

View from room
Presidential Suite, 1 King Bed, Terrace | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Exterior
Reception
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Gym
The price is SAR 206
SAR 254 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for King, Suite, 1 Bedroom, Balcony, Sea View

In-room safe, desk, laptop workspace, blackout drapes

King, Suite, 1 Bedroom, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, 1 Bedroom, Balcony

In-room safe, desk, laptop workspace, blackout drapes

King, Suite, 1 Bedroom, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 50 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Suite, Terrace, Sea View

In-room safe, desk, laptop workspace, blackout drapes

King, Suite, Terrace, Sea View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 58 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 1 King Bed (High Floor)

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Terrace, Sea View

Family Suite, 2 Bedrooms, Terrace, Sea View | Living area | 40-inch flat-screen TV with satellite channels, TV, iPod dock

Family Suite, 2 Bedrooms, Terrace, Sea View

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
  • 100 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Room, Accessible

In-room safe, desk, laptop workspace, blackout drapes

King, Room, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 31 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms, Balcony

In-room safe, desk, laptop workspace, blackout drapes

Family Room, 2 Bedrooms, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 64 sq m
  • Hill view
  • Sleeps 6
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Room (Guest)

In-room safe, desk, laptop workspace, blackout drapes

Twin Room (Guest)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • Hill view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King, Deluxe Room, Balcony

In-room safe, desk, laptop workspace, blackout drapes

King, Deluxe Room, Balcony

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 30 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Terrace

Presidential Suite, 1 King Bed, Terrace | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
  • 179 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for King, Premier Room, Balcony, Sea View

King, Premier Room, Balcony, Sea View | In-room safe, desk, laptop workspace, blackout drapes

King, Premier Room, Balcony, Sea View

Highlights

Furnished balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Pillow menu
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

In-room safe, desk, laptop workspace, blackout drapes

King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King-Balcony

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Suite King-Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe High Floor With Sofa Bed

In-room safe, desk, laptop workspace, blackout drapes

Twin Deluxe High Floor With Sofa Bed

  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for King Terrace Suite With Sea View

In-room safe, desk, laptop workspace, blackout drapes

King Terrace Suite With Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room With Sea View And Balcony

In-room safe, desk, laptop workspace, blackout drapes

Premier King Room With Sea View And Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite With Terrace

In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite With Terrace

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe King Room With Balcony High Floor

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room With Balcony High Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room With Balcony

In-room safe, desk, laptop workspace, blackout drapes

Deluxe King Room With Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Room With Balcony

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Family Room With Balcony

  • Sleeps 5
  • 2 Twin Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for One-Bedroom Suite,Sea View,1 King,Balcony

In-room safe, desk, laptop workspace, blackout drapes

One-Bedroom Suite,Sea View,1 King,Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedrooms Family Suite With Sea View And Terrace

In-room safe, desk, laptop workspace, blackout drapes

Two Bedrooms Family Suite With Sea View And Terrace

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Guest Room

In-room safe, desk, laptop workspace, blackout drapes

Guest Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Twin Guest Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Guest Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Shangri-La Golden Sands, Penang

Pool
Kids pool
Waterslide
Parking included
8.2 out of 10, Very Good, (1000)
The price is SAR 299
SAR 363 total
includes taxes & fees
14 Jan - 15 January 2025
Shangri-La Golden Sands, Penang

About the neighborhood

Map
56 Jalan Low Yat, Batu Ferringhi, George Town, Penang, 11100

What's nearby

  • Batu Ferringhi Beach - 12 min walk
  • Ferringgi Beach - 7 min drive
  • Gurney Drive - 8 min drive
  • Gurney Plaza - 9 min drive
  • Penang Hill - 17 min drive

Getting around

  • Penang Sentral - 48 min drive
  • Penang Intl. Airport (PEN) - 48 min drive

Restaurants

  • ‪Kedai Makanan Lidiana - ‬2 min drive
  • ‪Axis Lounge - ‬2 min walk
  • ‪Biru Biru On The Island - ‬16 min walk
  • ‪Penang Tanjung Bungah Goreng Pisang - ‬19 min drive
  • ‪Sim Lim Cafe - ‬19 min drive

About this property

DoubleTree Resort by Hilton Hotel Penang

Upscale family-friendly hotel near Ferringgi Beach
Located close to TeddyVille Museum, DoubleTree Resort by Hilton Hotel Penang provides a grocery/convenience store, a terrace, and a coffee shop/cafe. Treat yourself to spa services, such as a facial or a deep-tissue massage. The on-site international cuisine restaurant, Makan Kitchen, offers breakfast, lunch, dinner, and pool views. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also find perks like:
  • 2 outdoor pools and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge), and an area shuttle
  • 5 meeting rooms, a billiards/pool table, and multilingual staff
  • Luggage storage, wedding services, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 316 rooms offer comforts such as 24-hour room service and pillow menus, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Baby baths and free infant beds
  • Rainfall showers, bidets, and free toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

Arabic, Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 3 per day; includes in/out privileges)
  • Valet parking on site (MYR 30 per stay)
  • Wheelchair-accessible parking available
  • Area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 68.00 for adults and MYR 34.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Makan Kitchen
  • The Foodstore
  • Axis Lounge

Things to do

  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Playground
  • Private picnics
  • Spa services

Family friendly

  • 2 outdoor pools
  • Baby bath
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Pool toys
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (4960 square feet of space)
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage - deep-tissue

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable/satellite channels
  • iPod dock
  • MP3 dock
  • Pay movies
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 140.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 68.00 for adults and MYR 34.00 for children
  • Self parking fee: MYR 3 per day (in/out privileges)
  • Valet parking fee: MYR 30 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 140.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

DoubleTree Resort Hilton Hotel Penang George Town
Doubletree By Hilton Penang
DoubleTree Resort by Hilton Hotel Penang Resort
DoubleTree Resort by Hilton Hotel Penang George Town
DoubleTree Resort by Hilton Hotel Penang Resort George Town

Frequently asked questions

Does DoubleTree Resort by Hilton Hotel Penang have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is DoubleTree Resort by Hilton Hotel Penang pet-friendly?

No, pets are not allowed at this property.

How much is parking at DoubleTree Resort by Hilton Hotel Penang?

Self parking is available for MYR 3 per day. Valet parking is available for MYR 30 per stay.

What time is check-in at DoubleTree Resort by Hilton Hotel Penang?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree Resort by Hilton Hotel Penang?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is DoubleTree Resort by Hilton Hotel Penang located?

This family-friendly George Town hotel is located by the ocean, within 2 mi (3 km) of TeddyVille Museum and Ferringgi Beach. Gurney Drive and Gurney Plaza are also within 6 mi (10 km).

DoubleTree Resort by Hilton Hotel Penang Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 344 out of 798 reviews" "
Rating 8 - Good. 300 out of 798 reviews" "
Rating 6 - Okay. 78 out of 798 reviews" "
Rating 4 - Poor. 49 out of 798 reviews" "
Rating 2 - Terrible. 27 out of 798 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sutha

Stayed 1 night in Dec 2024

6/10 Okay

Peter

Traveled with partner
Liked: Cleanliness, amenities
Breakfast was good with a large selection , construction site right next door with load banging all day , also maintanence work being carried out in the hotel , the room felt really damp with a musty smell , food and drink prices in the hotel were rather high
Stayed 3 nights in Dec 2024

8/10 Good

fong

Stayed 2 nights in Nov 2024

8/10 Good

Yuen Fong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because it close to my friends’ home
Stayed 7 nights in Dec 2024

10/10 Excellent

Zahra

Liked: Amenities
The hotel is in a Safe and serene location . My bed was comfortable , quiet and clean . Danny and the team accommodated me well for a late check in and welcome . Look forward to my next visit .
Stayed 6 nights in Dec 2024

8/10 Good

Nirmal

Stayed 3 nights in Nov 2024

10/10 Excellent

Janette

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for families wanted to get away from the city. Beautiful views and kind staff!
Stayed 4 nights in Nov 2024

8/10 Good

THIO WEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs to be refurbished but staff was wonderful!
Stayed 5 nights in Dec 2024

6/10 Okay

Lynette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Chaixien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Faseeha

Stayed 4 nights in Sep 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though there were no restaurants or shopping options near the hotel use of Grab cars was a inexpensive ride to anywhere you wanted to go
Stayed 12 nights in Oct 2024

10/10 Excellent

Zaharin

Stayed 1 night in Sep 2024

10/10 Excellent

charlotte

Excellent service especially all staff very helpful when my husband need help to hospital
Stayed 3 nights in Oct 2024

8/10 Good

Felicia

Liked: Cleanliness, staff & service
I wasn't wowed by this hotel or the dining choices but the staff was lovely, the food was good and the view from my terrace room was beautiful. the resort can use a little refresh as the furniture was a little worn and the decor a little tired. I was surprised that the mini bar remained unfilled the whole time I was there as I thought the terrace rooms included a stocked mini bar. I guess I could have complained but I just kept on thinking they would get to it. I will know better for next time.
Stayed 4 nights in Sep 2024

8/10 Good

Janice

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and comfortable and the balcony was a welcome addition with an amazing view The hotel is a resort and unless you are comfortable taking all meals there and doing things within the resort you are better off getting a cheaper place at Batu Ferringhi
Stayed 1 night in Sep 2024

2/10 Terrible

Joe

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Park Royal is better
When we arrived the entrance hall looked very impressive but unfortunately that’s where it stops! The room is dated and has chipped paint mold and marks everywhere especially in the bathroom and headboard of bed. We then went down to the pool and the pool is not very pleasant, there is building work next door so there is a black tarp blocking it and they are doing maintenance to there bridge to the beach so you can hear that constantly! The pool was dirty and the bean bags and cushioned chairs are damp through stained and old! The kids pool (which is what initially drew us in) has sand on the bottom of it which I don’t understand why and when my daughter went down the slides she hurt her bottom as a result! Though admittedly it didn’t stop her from playing it did put her off wanting to stay for a long time! In fact on our last day we went to a different hotel for a day pass to use there facilities as we really didn’t want to use the double tree facilities. The one redeeming factor for the hotel was the breakfast which was very pleasant and varied if a little cold. Other issues we had was the extreme prices at the bar. 4 drinks for 166RM was extreme for the area. Additionally we asked them to get us a taxi and were quoted 60RM which we declined as the grab app was showing 23RM! And took only 5 mins to arrive Also our lights stopped working completely, there was quality issues with grouting in the bathroom and the air conditioning stopped workin also. Very disappointing!
Stayed 4 nights in Sep 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to have a balcony. Nice to have a beach across the way. The restaurant makes a nice breakfast. Had a steak sandwich with chips that was also quite good. You can take the bus in to town. May be a bit tricky to get a grab ...depending on time of day. I would stay again for sure.
Stayed 2 nights in Sep 2024

10/10 Excellent

Frank

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great! had my granddad who is in a wheelchair also given an accessible room!
Stayed 2 nights in Aug 2024

8/10 Good

Susan Margery

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location away from busy tourist areas. Easy to get around as the hotel is on a main road and bus route. Great staff. Rooms need a refresh. Great for short stay.
Stayed 14 nights in Aug 2024

10/10 Excellent

Chee Kean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
The premise is nicely situated in Batu Ferringhi. The staff is very friendly and the hotel vibe is also very good. The lobby in particular is very nicely designed. The stay was also very comfortable and the rooms are spacious. The breakfast quality is fair, but can be improved a little more.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robin, Birkenhead

Liked: Cleanliness, property conditions & facilities
The staff were really nice, the pool was really great, the buffet breakfast every morning had massive amounts of choices. There is a small beach right across the road (the hotel has a private footbridge providing easy access) but nothing else within walking distance - the road is very busy with no sidewalks.
Stayed 6 nights in Aug 2024

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good mid range hotel but very far from the city
Service was good, had a couple of staff who seem to have encountered many demanding guests before so their response to us was as though we had already asked many times when we were just asking the first time. But other staff were fabulous! We had issues with the door lock (had to reset a few times) and the safe was not working. However it was resolved quickly so not big an issue. They are busy in the morning so not the best time to call for help in the morning.
Stayed 4 nights in Aug 2024