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Resorts World Genting - Highlands Hotel

4.5 star property
Luxury hotel with a casino connected to the convention center in Genting Highlands

Choose dates to view prices

Photo gallery for Resorts World Genting - Highlands Hotel

Restaurant
Minibar, in-room safe, desk, iron/ironing board
Point of interest
Point of interest
Shopping mall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Room options

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About the neighborhood

Map
Genting Highlands, Genting Highlands, Selangor, 69000

What's nearby

  • First World Plaza - 12 min walk - 1.1 km
  • SkyAvenue - 13 min walk - 1.1 km
  • Genting SkyWorlds Theme Park - 16 min walk - 1.4 km
  • Chin Swee Cave Temple - 7 min drive - 4.1 km
  • Genting Highlands Premium Outlets - 14 min drive - 8.1 km

Getting around

  • Kuala Lumpur Gombak Station - 45 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 83 min drive

Restaurants

  • ‪Starbucks - ‬8 min walk
  • ‪RSC8 Cafeteria & Lounge - ‬3 min walk
  • ‪Chicken Claypot House 鸡煲之家 Genting Highlands - ‬5 min walk
  • ‪东廷 Eastcourt - ‬10 min walk
  • ‪Good Friends Restaurant - ‬10 min walk

About this property

Resorts World Genting - Highlands Hotel

Luxury hotel near Genting SkyWorlds Theme Park
Located close to First World Plaza, Resorts World Genting - Highlands Hotel provides a casino, a nightclub, and an airport shuttle. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free in-room WiFi is available to all guests, along with a grocery/convenience store and shopping on site.
You'll also find perks like:
  • Free valet parking, plus self parking (surcharge)
  • Express check-in, multilingual staff, and a porter/bellhop
  • Luggage storage, a reception hall, and an elevator
Room features
All 845 rooms boast comforts such as air conditioning and separate sitting areas, as well as perks like free WiFi and safes.
More amenities include:
  • Bathrooms with bathtubs and showers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and ceiling fans

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site
  • Self parking on site (MYR 12 per day)
  • Airport shuttle available

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Fitness center
  • Nightclub
  • Sauna
  • Shopping
  • Spa services
  • Steam room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center

Outdoors

  • Garden

Spa

  • Massages

Accessibility

  • Elevator

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The Genting Highlands Theme Park will be closed for renovation until further notice.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Maxims Genting Hotel Genting Highlands
Resorts World Genting Maxims Hotel Genting Highlands
Maxims Genting Genting Highlands
Maxims Genting
Hotel Maxims Genting
Maxims Hotel Genting Highlands
Maxims Genting Highlands
Resorts World Genting Maxims Hotel
Resorts World Genting Maxims Genting Highlands
Resorts World Genting Maxims
Resorts World Genting Maxims Hotel
Resorts World Genting - Highlands Hotel Hotel
Resorts World Genting - Highlands Hotel Genting Highlands
Resorts World Genting - Highlands Hotel Hotel Genting Highlands

Frequently asked questions

Is Resorts World Genting - Highlands Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resorts World Genting - Highlands Hotel?

Valet parking is free at this property.

What time is check-in at Resorts World Genting - Highlands Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Resorts World Genting - Highlands Hotel?

Check-out is at noon.

Where is Resorts World Genting - Highlands Hotel located?

Situated in the entertainment district, this luxury hotel is within a 15-minute walk of Genting Casino and First World Plaza. Genting SkyWorlds Theme Park is 0.9 mi (1.4 km) away.

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Resorts World Genting - Highlands Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 22 out of 60 reviews
Rating 8 - Good. 31 out of 60 reviews
Rating 6 - Okay. 6 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2023

6/10 Okay

Tareq

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2022

10/10 Excellent

WeiLi

Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here
It was amazing
Stayed 1 night in Dec 2019

8/10 Good

Wing, Kuala Lumpur

Liked: Cleanliness, staff & service
I was expecting twin queen size bed in the room but end up with only twin single bed for the money I have paid.
Stayed 1 night in Jan 2020

10/10 Excellent

Olady, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied with this htl. Everything was very well set.
Stayed 1 night in Jan 2020

8/10 Good

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Asked for mineral water on the check out day but was rejected.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
地點近中心，非常方便，房間整潔，景色怡人，欠缺是沒有足夠泊車位供給住客。自駕遊要自行尋找車位，這方面比較失望。
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, service from housekeeping is great. Generally, our stay was okay.
Stayed 1 night in Dec 2019

10/10 Excellent

J K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Angelyn Pang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A revamp resort in fact my kids enjoy more than KL stay. Cannot wait for the Outdoor theme park to open soon to come back. Check in was a long queue as guess peak period. Service standard of the checkin staff was good and very detail. They took in our request for connecting room as with kids. And offer us fruits basket when one of the room was delay due to maintenance. Excellant service recovery.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
It would be better if there is a clock in my hotel room and also, tea cup plates.
Stayed 2 nights in Nov 2019

8/10 Good

Ms

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely renovated. Tv has bad connection, we cannot watch any show.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

duong

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Slow Reception
Check in line was out the door. Everything was just slow. Once we got our room keys everything was perfect after.
Stayed 1 night in Aug 2019

10/10 Excellent

Suhui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Very good bellboy who spotted that our room does not have Astro and helped us to do all the follow ups. Thumbs up for him. As for the room, very big and quite comfortable
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깨끗하고 좋으나 방이 다소 작고 오래됨
Stayed 1 night in Jul 2019

10/10 Excellent

jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep up the good service. Well done
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hardworking. Did a good job in keeping the room clean. They are generous in providing slippers. Wanna to extend my stay but the staff not able to help me secure a room reason given was since I booked under Expedia, I need to go on line of call Expedia to ask for extension. Due to that we have decided not to extend our stay.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019