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Sheraton Sopot Hotel

5.0 star property
Luxury hotel on the beach, with indoor pool

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Photo gallery for Sheraton Sopot Hotel

Indoor pool
Private beach, sun loungers, beach massages
Premium bedding, minibar, in-room safe, desk
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • On private beach
  • Hot Tub
  • Bar
  • Pool
  • Room service
The current price is SAR 407
SAR 452 total
includes taxes & fees
2 Mar - 3 Mar

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Suite, 1 Double Bed, Balcony

Club Suite, 1 Double Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Double Bed, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite, 1 Double Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 Double Bed, Sea View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 Double Bed

Club Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Double Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed

Junior Suite, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Blackout drapes/curtains
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, desk

Family Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 36 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Partial sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 31 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 31 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed, Sea View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sofitel Grand Sopot

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
9.4 out of 10, Exceptional, 960 reviews
The price is SAR 463
SAR 512 total
includes taxes & fees
2 Mar - 3 Mar
Sofitel Grand Sopot

About the neighborhood

Map
Powstancow Warszawy 6, Sopot, Pomerania, 81-718

What's nearby

  • Sopot Beach - 2 min walk
  • Monte Cassino Street - 2 min walk
  • Grand Hotel - 2 min walk
  • Sopot Pier - 4 min walk
  • Aquapark Sopot - 4 min drive

Getting around

  • Sopot Station - 10 min walk
  • Lech Walesa Airport (GDN) - 36 min drive

Restaurants

  • ‪Kaiser Patisserie - ‬2 min walk
  • ‪Klub Atelier - ‬3 min walk
  • ‪Billy's - ‬3 min walk
  • ‪Tawerna Rybacka - ‬4 min walk
  • ‪Le Bar - ‬3 min walk

About this property

Sheraton Sopot Hotel

Luxury eco-certified hotel near Sopot Beach
Take advantage of a nightclub, a terrace, and shopping on site at Sheraton Sopot Hotel. This hotel is a great place to bask in the sun with a private beach, beach massages, and sun loungers. Indulge in a hot stone massage, hydrotherapy, and a facial at The Spa at Sheraton Sopot, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Polish cuisine. Yoga classes and fitness classes are offered at the 24-hour gym; Sheraton Sopot Hotel also has a garden, a playground, and a hair salon. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and bike rentals
  • Self parking (surcharge), express check-out, and a porter/bellhop
  • A gift shop, meeting rooms, and a front-desk safe
Room features
All 189 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • Flat-screen TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 130 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11 AM on weekends: PLN 120 per person
  • 2 restaurants
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • WAVE
  • Polskie Smaki
  • BAR 512

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's games
  • Free children's club
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (26910 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Private beachfront location
  • Terrace
  • Vegetable garden

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hot springs/mineral springs
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: PLN 45
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 180.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 6.38 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PLN 120 per person
  • Airport shuttle fee: PLN 90 per vehicle (one way)
  • Airport shuttle fee per child: PLN 20 (one-way), (up to 8 years old)
  • Self parking fee: PLN 130 per night
  • Pet fee: PLN 100 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: PLN 45 (subject to availability)
  • Rollaway bed fee: PLN 180.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note third-party billing is not permitted. Guests must present the credit card used for booking at check-in.

We should mention

Pool access available from 7 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision

Property is also known as

Hotel Sheraton Sopot Spa
Sheraton Hotel Sopot
Sheraton Sopot
Sheraton Sopot Hotel
Sheraton Sopot Hotel & Spa
Sheraton Sopot Spa
Sopot Sheraton
Sopot Spa
Spa Hotel Sopot
Spa Sopot
Sheraton Sopot Hotel, Conference Center And Spa
Sheraton Sopot Hotel, Hotel Sopot
Sheraton Sopot Hotel Hotel
Sheraton Sopot Hotel Sopot
Sheraton Sopot Hotel Hotel Sopot

Frequently asked questions

Does Sheraton Sopot Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 7 AM–10 PM.

Is Sheraton Sopot Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of PLN 100 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Sheraton Sopot Hotel?

Self parking is available for PLN 130 per night. Limited spots are available.

What time is check-in at Sheraton Sopot Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sheraton Sopot Hotel?

Check-out is at noon. Late check-out is available for PLN 45 (subject to availability).

Does Sheraton Sopot Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 90 per vehicle applies.

Where is Sheraton Sopot Hotel located?

Located in Sopot Centrum, this beachfront hotel is in the city center and within a 5-minute walk of Sopot Beach, Sopot Pier, and Dom Zdrojowy. Monte Cassino Street and Grand Hotel are just steps away. Sopot Station is 10 minutes by foot.

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Sheraton Sopot Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 636 out of 879 reviews
Rating 8 - Good. 186 out of 879 reviews
Rating 6 - Okay. 37 out of 879 reviews
Rating 4 - Poor. 9 out of 879 reviews
Rating 2 - Terrible. 11 out of 879 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel by the Sopot pier and the Baltic sea. Easy on-site parking.
Stayed 2 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, awesome service & SPA!
Stayed 2 nights in Jan 2024

10/10 Excellent

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in this hotel many times - always great service. Highly recommended
Stayed 3 nights in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome hotel.
Stayed 3 nights in Jul 2022

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and a pretty easy stay
Stayed 4 nights in Aug 2022

10/10 Excellent

THULITHA DESHAPRIYA DE SILVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Sheraton Sopot, and I couldn't be more pleased with my experience. From the moment I arrived, the receptionist was incredibly helpful, making the check-in process smooth and welcoming. The entire stay was perfect—the facilities were top-notch, and the atmosphere was both comfortable and luxurious. It's a very, very nice place, and I highly recommend it to anyone looking for an exceptional stay in Sopot.
Stayed 1 night in Aug 2024

10/10 Excellent

ANNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach and close to the town
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff a little inexperienced but otherwise a great place to stay. Was a little disappointed that our ocean view room was on a lower floor. All you could see was the trees between the hotel and the ocean
Stayed 3 nights in Aug 2024

10/10 Excellent

Eva

Liked: Amenities
Pleasant, classy and staff very professional
Stayed 1 night in Sep 2023

10/10 Excellent

Karri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine location near the sea and the main pier (Molo) with own private beach. Big and queit room. Friendly and skilled staff. Excellent breakfast. Safety-box is little complicated to use: you can not see the numbers when you set the pin-code to lock the safety-box.
Stayed 1 night in Jul 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel by the sea and in the middle of everyt
Fantasic hotell. Comfortable , neat, great location and very good breakfast. Very helpful and kind staff. All was good!
Stayed 4 nights in Jul 2022

10/10 Excellent

anna

Very nice hotel. In a beautiful setting right on the Baltic…too bad the weather didn’t cooperate!
Stayed 3 nights in Oct 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service
Sopot is stunning, family orientated and safe. Good range of shopping and restaurants in walking distance with a private beautiful beach outside the hotel. My only criticism is that the spa facilities are small and disappointing for a 5 star hotel.
Stayed 3 nights in Aug 2023

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect!
Stayed 4 nights in Jul 2023

8/10 Good

ANDRZEJ

Liked: Cleanliness, staff & service, property conditions & facilities
Dogs, wrong music at the breakfast. Bar? should have Vine Porto. The bartender should know how to make Mix drinks, like Gin Martini..like Americans like etc. The most importent? Kids get allergy from the Dogs. Parents not to happy and need to move to Sofitel hotel next door
Stayed 7 nights in Jul 2024

6/10 Okay

malgorzata

Liked: Staff & service, amenities, property conditions & facilities
The location of this hotel other than the Grand is superb! Absolutely love it and have stayed there few years ago. This is a very nice hotel but, it’s time for room upgrades. It’s overdue. I stayed there a few years back and it looks a bit beat up. One thing that I did dislike about this place is the amount of dogs people had. Don’t get me wrong, I love my dog and love to travel but, this was a bit much. Also, the room cleaning service needs to improve I’d give it a 2 out of 5. Breakfast fantastic, spa amazing and top on line gym!
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 8 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 6 nights in Jan 2023

4/10 Poor

Asadang Bear

Liked: Cleanliness
This is not a five star hotel experience. They decided to close the spa for a whole day, the information was provided to us at 6 pm the evening before. They offered us a 5 euro bottle of vine as consolation..
Stayed 3 nights in Apr 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alt var strålende, men sengene var veldig harde
Stayed 4 nights in Aug 2022

4/10 Poor

julita

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The swimming pool n spa areas disappointing. Not as shown on the pictures. Fascilities delapidated n not well maintained. We booked this hotel because of the spa but fell far from our expectations.
Stayed 4 nights in Aug 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Not very comfortable pillows and cover (without feather as we asked) The room had a very bad glass window between the bedroom and the bath!!! Too much light in the bedroom as we wanted some light during the night. Impossible to sleep with that!!!!
Stayed 2 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Did not meet expectations!
We expected more and better service. All guests should be treated equally and given the same service, however some of the staff members seemed to struggle with this. Language issues were a problem as well.The sun beds does not have direct access to the waterfront on the beach which is a disadvantage when travelling with children. The public beach is full of cigarettes. The indoor pool and playroom are great when it is raining.
Stayed 6 nights in Jul 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave a lot of thought to where I would stay in Sopot, before opting for the Sheraton. It was an excellent choice, being very well located near everything I needed for my stay. The hotel itself is quite 'old school' in its rooms (e.g. retractable washing line across bath, actual telephone), reminding me very much of the sorts of places I stayed in the days when the pound was stronger and you could get more for your money across Europe. The room was large, with the promised partial view of the sea. It wasn't terribly well soundproofed, if I'm honest, but that was only a problem on bin day and I am sure that the other hotels on the seafront would've been impacted by the cacophony I heard happening outside. The lobby area was very nice indeed, as was the spa, hotel bar and restaurant. It really was a 5 star experience all the way, and the staff spoke very good English meaning that the lines of communication were very open! Thank you everyone at the hotel for making my first trip to Poland such a comfortable one. I shall return to your beautiful country soon, I feel sure.

10/10 Excellent

Byung Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024