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River Terrace Resort & Convention Center

3.5 star property
Resort with free breakfast, a short walk to Ripley's Aquarium of the Smokies

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Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Reception
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pool
  • Air conditioning
The current price is SAR 345
SAR 389 total
includes taxes & fees
8 May - 9 May

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 18 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Pet friendly
  • 23 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 1 King Bed

Signature Room - 1 King Bed | Balcony

Signature Room - 1 King Bed

Highlights

Balcony
Air conditioning
Flat-screen TV
Separate bedroom
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Pet friendly
In-room safe
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

Highlights

Balcony or patio
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
Pet friendly
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds

Signature Room - 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds

Highlights

Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
In-room safe
Iron/ironing board
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds River View

Signature Room - 2 Queen Beds River View | Balcony view

Signature Room - 2 Queen Beds River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 27 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hydromassage showerhead
Private bathroom
Hair dryer
Cable channels
In-room safe
  • 56 sq m
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
240 River Road, Gatlinburg, TN, 37738

What's nearby

  • Ripley's Aquarium of the Smokies - 4 min walk - 0.4 km
  • Anakeesta - 5 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Space Needle - 7 min walk - 0.7 km
  • Gatlinburg Convention Center - 8 min walk - 0.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Cliff Top Grill & Bar - ‬5 min walk
  • ‪Tennessee Cider Company - ‬4 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Subway - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort near Ripley's Aquarium of the Smokies
Close to Anakeesta and SkyPark, River Terrace Resort & Convention Center provides free to-go breakfast, laundry facilities, and a business center. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Free self parking
  • Express check-out, an elevator, and a vending machine
  • Concierge services, smoke-free premises, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All 205 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Hydromassage showers, tubs or showers, and hair dryers
  • Flat-screen TVs with cable channels
  • Housekeeping and phones

Languages

English, Spanish

Similar properties

Exterior

Gatlinburg Town Square by Exploria Resorts

  • Pool
  • Hot Tub
  • Kids pool
  • Parking included
8.2 out of 10, Very Good, 1,000 reviews
The price is SAR 405
SAR 457 total
includes taxes & fees
20 May - 21 May
Gatlinburg Town Square by Exploria Resorts

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 7 buildings
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Does River Terrace Resort & Convention Center have a pool?

Yes, this property has an outdoor pool.

Is River Terrace Resort & Convention Center pet-friendly?

Yes, River Terrace Resort & Convention Center allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at River Terrace Resort & Convention Center?

Self parking is free at this property.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at River Terrace Resort & Convention Center?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is River Terrace Resort & Convention Center located?

Located in Downtown Gatlinburg, this resort is within a 5-minute walk of Mountain Mall and Ripley's Aquarium of the Smokies. Anakeesta and SkyPark are also within 10 minutes.

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River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 404 out of 996 reviews
Rating 8 - Good. 280 out of 996 reviews
Rating 6 - Okay. 145 out of 996 reviews
Rating 4 - Poor. 105 out of 996 reviews
Rating 2 - Terrible. 62 out of 996 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I had a great time staying here
Stayed 4 nights in Apr 2025

10/10 Excellent

Halie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and walking distance to everything gatlinburg offers
Stayed 3 nights in Apr 2025

10/10 Excellent

sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything and it was a beautiful hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, front desk staff were very nice
Stayed 4 nights in Mar 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay Donna the manager was amazing and spoke with me about adjoining rooms to bring family back.
Stayed 1 night in Apr 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, easy parking, good price
Stayed 2 nights in Mar 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Close to walking distance. Very small compact parking area.
Stayed 3 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was centrally located in the middle of the town.
Stayed 1 night in Apr 2025

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to everything. Bathroom had alot of soap residue on it. Older hotel but still okay for the price.
Stayed 3 nights in Apr 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
Nice property. Needs a refresh of the rooms but overall - clean. Staff is very nice and informative of the area.
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Out dated .. no hot water ,I rented three rooms for the weekend and you would think one would have hot water . Property needs updating it’s part of Westgate who owns time share properties across the United States you would think it would be better accommodations. The location is excellent so that’s why I’m giving 2 stars
Stayed 2 nights in May 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and we can’t wait to go back! I will say that the rooms are a little outdated, but the location more than makes up for it. The staff is great!
Stayed 2 nights in Feb 2025

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it stayed many times
Stayed 1 night in Dec 2024

8/10 Good

Donald

Needs updated. Drains in bathrooms don't drain very well standing in water while showering.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The room was large and comfortable but a little outdated. The staff was extremely helpful and I always felt safe
Stayed 1 night in Feb 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The walking distance to downtown Gatlinburg was amazing.
Stayed 2 nights in Dec 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After I already booked the room, they charged me $150 a night for my pet
Stayed 1 night in Mar 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
The room was bigger than i expected. Had a full kitchen which i didnt expect. Private balcony with nice view. Within walking distance to everything. Dislikes were no shower curtain, hair dryer was broken and in pieces, breakfast was just muffins and yogurt and the pool was pretty chilly considering it was suppose to be heated. Mandy (staff member) was awesome. Very helpful. Id rate her 5 stars.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved the room we were given. This was not our first time at this location, and it will not be our last. It is such a convenient location for easy accessibility to the strip in Gatlinburg and many great restaurants.
Stayed 3 nights in Feb 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Close to middle of town, great for new years!!
Stayed 3 nights in Dec 2024

8/10 Good

Chanelle

Liked: Staff & service, amenities
We have stayed several times at the River Terrace. The staff is always friendly and welcoming. Our room this trip could have definitely been cleaned more thoroughly. And the bathtub definitely needs replaced as it was very dated, which made it look very unclean. Outside of our room was very sticky too. Our view from the room was wonderful though and I always love the balconies. I love the walkability to everything in downtown Gatlinburg.
Stayed 5 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Mar 2025