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Holiday Inn Express Gatlinburg Downtown by IHG

2.5 star property
Hotel with free breakfast, a short walk to Gatlinburg Space Needle

Choose dates to view prices

Photo gallery for Holiday Inn Express Gatlinburg Downtown by IHG

Interior
Indoor pool, open 10:00 AM to 10:00 PM, sun loungers
Exterior
1 bedroom, minibar, in-room safe, desk
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
The current price is SAR 221
SAR 306 total
includes taxes & fees
9 Feb - 10 Feb

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Microwave
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (LEISURE)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed (LEISURE)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Sofa bed
Blackout drapes/curtains
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, minibar, in-room safe, desk

Suite, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

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Exterior

The Park Vista - a DoubleTree by Hilton Hotel - Gatlinburg

  • Pool
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  • Pet friendly
  • Kids pool
8.8 out of 10, Excellent, 1,590 reviews
The price is SAR 349
SAR 394 total
includes taxes & fees
9 Feb - 10 Feb
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About the neighborhood

Map
322 Historic Nature Trail, Gatlinburg, TN, 37738

What's nearby

  • Gatlinburg Convention Center - 4 min walk
  • Gatlinburg Space Needle - 6 min walk
  • SkyPark - 7 min walk
  • Ripley's Aquarium of the Smokies - 14 min walk
  • Anakeesta - 15 min walk

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬7 min walk
  • ‪Sugarlands Distilling Co. - ‬7 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬9 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk

About this property

Holiday Inn Express Gatlinburg Downtown by IHG

Hotel near Great Smoky Mountains National Park
Close to Gatlinburg Convention Center and Gatlinburg Space Needle, Holiday Inn Express Gatlinburg Downtown, an IHG Hotel provides free breakfast, an arcade/game room, and laundry facilities. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • An area shuttle, a front-desk safe, and a 24-hour front desk
  • Meeting rooms, a TV in the lobby, and a vending machine
  • Guest reviews give top marks for the helpful staff and location
Room features
All 113 rooms include comforts such as air conditioning and separate sitting areas, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Separate sitting areas, microwaves, and free infant beds

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Indoor pool

Family friendly

  • Arcade/game room
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 15 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gatlinburg Downtown Hotel
Hotel Holiday Inn Express Gatlinburg Downtown Gatlinburg
Gatlinburg Holiday Inn Express Gatlinburg Downtown Hotel
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Holiday Inn Express Gatlinburg Downtown Gatlinburg
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Holiday Inn Express
Express Gatlinburg Downtown
Express Gatlinburg By Ihg
Holiday Inn Express Gatlinburg Downtown
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Holiday Inn Express Gatlinburg Downtown an IHG Hotel
Holiday Inn Express Gatlinburg Downtown by IHG Gatlinburg
Holiday Inn Express Gatlinburg Downtown by IHG Hotel Gatlinburg

Frequently asked questions

Does Holiday Inn Express Gatlinburg Downtown, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–10:00 PM.

Is Holiday Inn Express Gatlinburg Downtown, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Express Gatlinburg Downtown, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Gatlinburg Downtown, an IHG Hotel located?

Situated in a shopping district, this hotel is within a 10-minute walk of Gatlinburg Convention Center, Gatlinburg Space Needle, and Ripley's Believe It Or Not Museum. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 15 minutes.

Holiday Inn Express Gatlinburg Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 958 reviews
Rating 8 - Good. 190 out of 958 reviews
Rating 6 - Okay. 45 out of 958 reviews
Rating 4 - Poor. 17 out of 958 reviews
Rating 2 - Terrible. 27 out of 958 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, very nice.
Stayed 1 night in Feb 2025

6/10 Okay

Jaason

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Many amenities were closed and the lack of hot water and shower pressure was disappointing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Pamela

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Lauren

Traveled with family
Liked: Cleanliness
The property was clean and bright. We booked it for the kids water park but it was closed for repairs which wasn’t indicated on either the hotels website or Expedia. Even though I booked the hotel through Expedia the hotel also collected payment so I am awaiting a refund.
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was very walkable to everything. The staff was very friendly.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Mariah

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Pool was closed, most games in the arcade were broken, and our room had a severe leak. It was very clean otherwise, and breakfast was great!
Stayed 2 nights in Jan 2025

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very good experience!
Stayed 5 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Kathy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I didn’t like the fact that I paid so much money for one night stay because of the water park an the heated pool an no one informed me before I seen it on a hand written paper at the front desk at check in that they were out of order
Stayed 1 night in Jan 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!!!
Stayed 2 nights in Jan 2025

8/10 Good

Erika

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Kinda stinks that we booked this place solely for the water park and the website didn't state that it wasn't running (I checked the actual web site before booking). The cleaning people only halfway did their job in our room. Breakfast was fine if you're not picky. It is in a convenient location to walk to the strip and a trolly stops right outside the hotel. I upped my review to 4 stars because they did end up refunding the entire amount due to the water park issue.
Stayed 4 nights in Jan 2025

10/10 Excellent

qing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean sheet,s and bed sheets, easy wifi, helpful front desk guts, great breakfast, good price
Stayed 1 night in Jan 2025

8/10 Good

Gabriela

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The views and how it was all walking distance to town. The staff was nice and friendly
Stayed 2 nights in Jan 2025

10/10 Excellent

Freddy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jan 2025

10/10 Excellent

Mariana

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there are amazing. Breakfast is the best indoor pool playground was perfect for the kiddos
Stayed 3 nights in Dec 2024

2/10 Terrible

Andrew

Stayed 5 nights in Jan 2025

10/10 Excellent

Mariana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there is amazing they are on top of everything
Stayed 1 night in Dec 2024

10/10 Excellent

Bobbi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here every year when we come to Gatlinburg because it is walking distance to all the shops and restaurants. My kids love staying here because of the indoor water park. The breakfast staff is very friendly. The rooms have been well kept. There were a couple of issues. The indoor waterpark is supposed to be heated but the last three years that we have come here it is ice cold. They claimed they fixed the heater but it did not feel like it. It did seem like the water was a little bit warmer this last time but still cold. We booked through Expedia and were charged an additional fee per day by the hotel because it was not factored into the price on Expedia. The hotel assured me they got with Expedia so it should be included now when booking this hotel. They said the hotel went into new ownership and they forgot to make the fee included. All and all we love staying here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Chandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids loved the indoor water park and pool. Breakfast was great. Everything was clean and safe. Convenient parking to walk downtown. Great for families!
Stayed 3 nights in Jan 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
AWESOME HOTEL STAY WITH KIDDOS
Stayed 2 nights in Jan 2025

10/10 Excellent

gregory

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful.
Stayed 4 nights in Jan 2025

10/10 Excellent

Laverne

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for families in fowntown Gatlinburg. Grands lived the pool and water slides and water spouts. Good continental breakfast too. Enjoyed our stay.
Stayed 3 nights in Jan 2025