8/10 Good
Curt W.
15 October 2023
Liked: Cleanliness
Location Location Location
Beautiful property built in the hills of rural Gatlinburg with excellent service and conveniently located on route of the Free Trolly to and from Gatlinburg and Pigeon Forge. Another free shuttle on property is available to get you up and down the mountain to access the pools, zip line, restaurant and water park. The staff is amazing with daily texts letting you know what’s happening daily on property. I was very disappointed in the owner that we rented from. The Full Service Grand Deluxe Suite that I paid for was Not what the owner paid for. This was a time share and I bought his week. We were assigned a standard one bedroom suite on the bottom floor with a view of the parking lot above. I contacted the owner and he was apologetic but offered No compensation for the less than Grand Deluxe accommodations. Did not spend much time in our room since there is so much to see and do in the area. As is always the case. Be careful whom you are renting from.
Curt W.
Stayed 7 nights in Oct 2023