The whole experience was dismal . This trip was a Thanksgiving getaway with my family. 2 adults and 3 kids 2 dogs. After an 11 hour drive, I get out of my truck head to the yard and I slipped in old dog poop. Once inside it is nice, but not enough seating the pictures online are not accurate of the living-room. Once up Thanksgiving morning we get ready for showers only we can’t all get one because there is only 1 towel for 5 of us. O also 2 face towels. I messaged the owner Cory he took about 2 hours to respond mind you it was Thanksgiving day BUT HE KNEW WE WERE COMING. I reached out to VRBO customer service with pictures of EVERYTHING so he could not dispute the facts ( I took video too). At this point I am so upset, I start cooking and no oven mitt !!! So its a wet towel or my clean clothes to take items out of the oven!. It was a truly terrible experience. I had to buy cleaning solution myself and trash bags as there was only 1 for the 5 day stay. The owner did eventually get his “cleaning staff to bring towels they handed me 2 lol, and a new sponge for the dishes, the one in the home had mold and was old as hell. I did demand at least 5 more bath towels , which he gave me. Why do we paying for cleaning service? They didn’t clean the kitchen drawers, the outside of the fridge was so nasty, the floor beside the stove super gross and drawer to the oven had caked on grease. I cleaned them myself with product I bought because none was available in the home. The bathroom was gross too. The “yard” for the kids & dogs to play in was a total mess. Looked like a 4x4 drove through it leaving mud and ruts, so neither the kids or dogs couldn’t play outside. Cory the owner/manager barely apologized, he did blame, other guest for “stealing”. We didn’t want excuses why things weren’t stocked, or insinuations, just some, ‘what can we do for you’ concern. Not a way to do business. I have stayed at many vacation rentals even primitive camp that had more to offer than this place. O and the lady that left a review about the smoke alarms not being in the rooms and the pictures showing the furniture she was correct ,the smoke alarms in the bedrooms are missing and only 1 couch to seat 3. The kitchen table chair is broken so be careful as is could break. For a 1 day night stay would have been ok but I know for sure we will not be back.
