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"Everything is good."

" Wonderful Experience at Fuzhou Shangri - La Hotel I have to share my amazing stay experience at Fuzhou Shangri - La Hotel. 1.Room Experience When I checked in, the hotel gave me a huge surprise by upgrading my room to a suite for free. As soon as I entered the room, the luxurious furniture caught my eye. The vintage style really appealed to me. The layout of the suite was excellent, especially the design with floor - to - ceiling windows on three sides, which allowed me to have a panoramic view of the White Pagoda and Wuyi Square. The view was extremely wide - open. It was very pleasant whether enjoying the prosperity of the city during the day or the night view. 2.Gym Facilities The gym in the hotel also left a deep impression on me. The equipment inside was very complete, and the environment was clean and tidy. Working out here was a real pleasure. Whether it was the quality of the fitness equipment or the overall space layout, it could be seen that the hotel had put a lot of effort into it. For travelers like me who like to exercise, it was really great. 3.Service Level The service here was truly impeccable. Starting from the check - in process at the front desk, the staff were very enthusiastic and thoughtful, patiently answering all my questions. The doorman was also very attentive, actively helping with luggage and guiding me to my room, making me feel right at home. "

"The staff in the restaurant does not appear very professional, especially when I asked about the dinner options; they didn’t understand my requests and had no idea whether the dishes were available."

"Great hotel, staff very friendly."

"Nice stay but on the first night had a room that it's A/C is not cool enough, changed room the next day and it was nice. Excellent Service from all!"

"Great"

"My mother had a 5 nights at the hotel, and she was very satisfied."

"The property is well maintained and facilities are very clean. I particular enjoy the infrastructure of locker for food delivery which keep the elegance of the hotel imagine yet provide a practical support to the needs. The connection to a upscale shopping mall should be highlighted. During my stay, it was raining hard. The easy connection to the mall allowed me to walk between without getting wet, yet provide an easy access of entertainment and restaurants I used the Chinese restaurant at the hotel for a night. However, the quality of the food is not matching to the expectation which is disappointing And I didn't manage to use the swimming pool facilities as of the request of wearing a swimming cap. Though there is an option to purchase at the fitness center, hotel should offer a disposable one for the convenience. On top, if i am allow to suggest, the disposable bath tube protective film should also provided so people could enjoy the wonderful bath at their room. "

"Extremely friendly and helpful staff."