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Pestana Grand Premium Ocean Resort

5.0 star property
Boardwalk/promenade hotel with 3 restaurants and free breakfast

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Photo gallery for Pestana Grand Premium Ocean Resort

Indoor pool, outdoor pool
Aerial view
Superior Room, Sea View | View from room
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Room service
The current price is SAR 894
SAR 946 total
includes taxes & fees
29 Mar - 30 Mar

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Suite, Sea View

Suite, Sea View | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, Sea View

Superior Room, Sea View | View from room

Superior Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Land View | Extra Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room (Land View | Extra Bed)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Sea View

Double or Twin Room, Sea View | View from room

Double or Twin Room, Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Partial Sea View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room, Partial Sea View

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room (Land View)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Double or Twin Room (Land View)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Bidet
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
23 Rua da Ponta da Cruz, Funchal, 9000-103

Getting around

  • Cristiano Ronaldo Airport (FNC) - 25 min drive

Restaurants

  • ‪The Red Car - ‬4 min walk
  • ‪Doca do Cavacas - ‬6 min walk
  • ‪Restaurante Doca do Cavacas - ‬6 min walk
  • ‪Himalayan Indian & Nepali Restaurant - ‬4 min walk
  • ‪Pizzaria Papa Manuel II - ‬4 min walk

About this property

Pestana Grand Premium Ocean Resort

Luxury eco-certified hotel near Centro Comercial Forum Madeira
Located close to Lido Bathing Complex and Formosa Beach, Pestana Grand Premium Ocean Resort provides a free breakfast buffet, a poolside bar, and a garden. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Moroccan cuisine. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Other perks include:
  • An indoor pool and an outdoor pool
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • 1 meeting room, multilingual staff, and tour/ticket assistance
  • A gift shop, concierge services, and smoke-free premises
  • Guest reviews give top marks for the helpful staff
Room features
All 177 rooms offer comforts such as air conditioning and bathrobes, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with bathtubs and bidets
  • 32-inch LCD TVs with premium channels
  • Balconies, recycling, and coffee/tea makers

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (EUR 15 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar

Restaurants on site

  • Pool Bar
  • Restaurante Atrium
  • Restaurante Au Tagine
  • Trattoria La Fontana

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Drinks are not included for half board rate bookings.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3975

We should mention

A car is not required for transportation to and from this property

Property is also known as

LTI Pestana Grand
LTI Pestana Grand Ocean
LTI Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
LTI Pestana Grand Ocean Resort Hotel Funchal
Pestana Grand
Pestana Grand Ocean
Pestana Grand Ocean Funchal
LTI Pestana Grand Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Hotel
Pestana Grand Premium Ocean Resort Funchal
Pestana Grand Premium Ocean Resort Hotel Funchal

Frequently asked questions

Does Pestana Grand Premium Ocean Resort have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pestana Grand Premium Ocean Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Grand Premium Ocean Resort?

Self parking is available for EUR 15 per day.

What time is check-in at Pestana Grand Premium Ocean Resort?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Pestana Grand Premium Ocean Resort?

Check-out is at noon.

Does Pestana Grand Premium Ocean Resort provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pestana Grand Premium Ocean Resort located?

This family-friendly Funchal hotel is located on the boardwalk/promenade, within 1 mi (2 km) of Centro Comercial Forum Madeira, Lido Bathing Complex, and Formosa Beach. Santa Catarina Park and Madeira Casino are also within 3 mi (5 km).

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Pestana Grand Premium Ocean Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 563 reviews
Rating 8 - Good. 201 out of 563 reviews
Rating 6 - Okay. 28 out of 563 reviews
Rating 4 - Poor. 8 out of 563 reviews
Rating 2 - Terrible. 9 out of 563 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 15 nights in Oct 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay and good facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Eugen Horia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony and from the pool/dinning section.
Stayed 5 nights in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Outside areas are lovely - the building could do with some work.
Stayed 7 nights in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Lovely seawater pool.
Stayed 10 nights in Aug 2024

6/10 Okay

Hans

Liked: Property conditions & facilities
No good roomservice, no good restaurant
Stayed 14 nights in Sep 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 9 nights in Jul 2023

10/10 Excellent

Suresh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and amenities were wonderful and location was good with easy access
Stayed 3 nights in Oct 2023

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Good stay
Good stay, convenient location. Good meals
Stayed 3 nights in Dec 2023

10/10 Excellent

Ann Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with everything you would need
Stayed 7 nights in Apr 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Terrific stay. Beautiful hotel. Sea view to die for.
Stayed 7 nights in Jan 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This was an amazing hotel , great facilities … lovely staff who would do anything to make the stay comfortable . Great breakfast buffet which sets you up for the day
Stayed 7 nights in Jan 2023

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property, very friendly and helpful staff, fantastic food in terms of variety and quality. Amazing views over the sea, great location to set out from to explore Madeira and exceptional guest relations staff who can organise any service or excursion you like. Will definitely be back.
Stayed 4 nights in Jan 2023

8/10 Good

Alison Wai Yee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The buffet selections were good for breakfast and dinner. Enjoyed the pool area and nice walk along the promenade. However as most guests mentioned the hotel needs updating.
Stayed 6 nights in Nov 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views from the room were priceless, the customer service was top notch, and the use of Judita's laundry service was both efficient and s cost savings.
Stayed 5 nights in Jan 2024

10/10 Excellent

Galyna

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, professional stuff, smart facilities, very delicious food with a lot of selections in buffet. Highly recommend.
Stayed 7 nights in Sep 2022

8/10 Good

Abhirama

Liked: Staff & service
Great location, great staff and amenities
Great location with all available amenities. Easy access to Forum Madeira mall as well as Funchal attractions. The staff are extremely positive and proactive to make your stay comfortable. Only negative is that the hotel needs a revamp with the flooring in the common areas, the dining area a bit run down. The rooms are really good size but again, the furniture needs a revamp.
Stayed 4 nights in Dec 2023

8/10 Good

Oleksandr

Liked: Cleanliness, staff & service, amenities
Great team , very helpful. Property needs updating.
Stayed 4 nights in Feb 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food at the hotel
Breakfast good. Evening dinner ok if you eat in one of the themed restaurants otherwise eat out.
Stayed 2 nights in May 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
They will take good care of you!! Any problem you have they are there to fix. Very caring staff and great option. I would stay there again for sure!!
Stayed 4 nights in Jul 2023

10/10 Excellent

Gabriele Renate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay (2-weeks) in this great hotel, friendly team, very helpful. Weather was very warm at 23 celsius in November, often a bit windy in the afternoon. Great food, especially in the restaurants. If you need food for your soul, the church service in the English Church in Funchal is inspiring.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Madeira's a great spot to vacation and we thoroughly recommend the Pestana Grand Ocean Resort. It's in a quiet location - about 25 mins drive from the airport, so no flight noise and far enough away from the cruise ship dock to be impacted by their daily arrival - but still convenient for Funchal via bus or walking along the promenade. The staff were great and very friendly/helpful, the room we booked had a fine ocean view and was spotless. We'd certainly stay there again.
Stayed 7 nights in Mar 2023

10/10 Excellent

Joao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
see the ocean and the sun born everyday

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two times at the same place in July, 2 years in a row. A fantastic experience each time, and that’s a performance. Very stable and experienced crew, nice people who care. Nice rooms, and you should definitely give a try to the front facing suites if you can. The views and the calm are amazing. The outside amenities are to us perfect : very calm and relaxing, great garden with tons of flowers, and with amazing views of the ocean and Cabo Girao. Cabo Girao is a spectacle each morning, evening and even throughout the day. And you can eat of swim with this in front of you. Eating options are OK, good buffet and several restaurants in the place. And the general location if quite perfect, with access to a great neighborhood, calm and secure. One of our best hotel experiences in years.
Stayed 11 nights in Jul 2024

4/10 Poor

Chiru

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Title: Disappointing Stay with Poor Service Our experience at Pestana Grand Hotel was disappointing from the very first day. We had a serious issue with noise in our room caused by the hotel’s flags flapping loudly in the wind. When we called reception to report it, we were told they couldn’t remove the flags. Additionally, one day our room was not cleaned. When we called reception to report this, we were told it was “impossible” and assured someone would come by with fresh towels. However, no one showed up, and I had to call reception again to get the issue resolved. For a hotel that markets itself as a high-quality establishment, these service failures were unacceptable. Unfortunately, the lack of responsiveness and poor handling of issues made our stay far less enjoyable than we had hoped.
Stayed 7 nights in Nov 2024