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Pestana Casino Park Ocean and SPA Hotel

5.0 star property
Hit the jackpot in more ways than one - indulge in breakfast delights and relaxation amidst an oceanfront haven.

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Photo gallery for Pestana Casino Park Ocean and SPA Hotel

Indoor pool, outdoor pool
Garden
View from property
Casino
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
The current price is SAR 594
SAR 633 total
includes taxes & fees
22 Feb - 23 Feb

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double or Twin Room, Garden View

Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Garden View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, Garden View (Extra Bed)

Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Garden View (Extra Bed)

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, Mountain View

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double or Twin Room, Mountain View

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bidet
Hair dryer
  • 25 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, blackout drapes, soundproofing

Family Room

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 28 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area | 32-inch LCD TV with satellite channels, TV

Suite

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Double or Twin Room, Partial Sea View (Side Sea View)

Double or Twin Room, Partial Sea View (Side Sea View) | Minibar, in-room safe, blackout drapes, soundproofing

Double or Twin Room, Partial Sea View (Side Sea View)

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Shower/tub combination
Bidet
  • 28 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Pestana Carlton Madeira Ocean Resort Hotel

  • Pool
  • Hot Tub
  • Spa
  • Pet friendly
8.8 out of 10, Excellent, 1,002 reviews
The price is SAR 652
SAR 694 total
includes taxes & fees
25 Feb - 26 Feb
Pestana Carlton Madeira Ocean Resort Hotel

About the neighborhood

Map
Rua Imperatriz D. Amélia, Funchal, 9004-513

What's nearby

  • Madeira Casino - 2 min walk
  • CR7 Museum - 10 min walk
  • Funchal Marina - 11 min walk
  • Town Square - 15 min walk
  • Funchal Farmers Market - 20 min walk

Getting around

  • Cristiano Ronaldo Airport (FNC) - 22 min drive

Restaurants

  • ‪Sete Mares Funchal - ‬9 min walk
  • ‪Galaxia Sky Bar - ‬4 min walk
  • ‪A Confeitaria - ‬2 min walk
  • ‪Casa Italia Pizzas & Pastas - ‬4 min walk
  • ‪Restaurante Casa Velha - ‬1 min walk

About this property

Pestana Casino Park Ocean and SPA Hotel

Luxury eco-certified hotel near CR7 Museum
Funchal Farmers Market is located near Pestana Casino Park Ocean and SPA Hotel, which provides a casino, a marina, and a nightclub. Hit the jackpot at this hotel with amenities such as 200 slot machines and 6 casino gaming tables. Indulge in a body treatment and a massage at the onsite spa. Be sure to enjoy a meal at the 3 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a poolside bar and shopping on site.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • An outdoor tennis court, self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Meeting rooms, concierge services, and wedding services
  • A banquet hall, a front-desk safe, and an elevator
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 379 rooms have comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with satellite channels
  • Balconies, recycling, and childcare services

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Panoramico
  • Sunset

Things to do

  • Arcade/game room
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Tennis

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Marina onsite

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • Elevator

More

  • 6 casino gaming tables
  • 200 casino slot machines
  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 3976

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Casino Park Pestana
Hotel Pestana Casino
Hotel Pestana Casino Park
Pestana Casino
Pestana Casino Park
Pestana Casino Park Funchal
Pestana Casino Park Hotel & Casino
Pestana Casino Park Hotel & Casino Funchal
Pestana Park Casino
Pestana Park Casino Hotel
Pestana Casino Park Hotel Casino Funchal
Pestana Casino Park Hotel Casino
Pestana Casino Park Casino Funchal
Pestana Casino Park Casino
Pestana Hotel Park
Pestana Casino Park Ocean Spa
Pestana Casino Park Hotel Casino
Pestana Casino Park Ocean and SPA Hotel Hotel
Pestana Casino Park Ocean and SPA Hotel Funchal
Pestana Casino Park Ocean and SPA Hotel Hotel Funchal

Frequently asked questions

Does Pestana Casino Park Ocean and SPA Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Pestana Casino Park Ocean and SPA Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Pestana Casino Park Ocean and SPA Hotel?

Self parking is available for EUR 15 per day.

What time is check-in at Pestana Casino Park Ocean and SPA Hotel?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Pestana Casino Park Ocean and SPA Hotel?

Check-out is at noon.

Does Pestana Casino Park Ocean and SPA Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Pestana Casino Park Ocean and SPA Hotel located?

This family-friendly Funchal hotel is located near the beach, within a 10-minute walk of Madeira Casino and CR7 Museum. Funchal Municipal Garden and Avenida do Mar are also within 10 minutes.

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Pestana Casino Park Ocean and SPA Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1002 reviews
Rating 8 - Good. 375 out of 1002 reviews
Rating 6 - Okay. 123 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ian Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
6th visit to Madeira, 4th stay in the hotel. The rooms are comfortable and all have a balcony. Breakfast is outstanding and the evening bar is quite peaceful and fairly priced. Excellent
Stayed 7 nights in Nov 2024

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and friendly throughout our stay . The room was probably in need of an update but cannot fault the cleanliness . It has a lovely bar area inside and out and both the outdoor pools were clean and tidy . The indoor spa and pool were an added bonus . We were B&B and the breakfast was more than acceptable. We did eat in the restaurant on one of the evenings and found the food lacking in choice but this would be my only negative. The hotel is a 20min walk into the town centre and very handy for bus stops/taxis and lots of restaurants in walking distance . We found it an excellent base to explore Funchal from .
Stayed 5 nights in Jan 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture and design
Stayed 5 nights in Nov 2024

10/10 Excellent

NICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Safe for solo travellers.
Stayed 3 nights in Sep 2024

8/10 Good

Jan Petter

Disliked: Property conditions & facilities
Litt slitt hotell
Stayed 10 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, our 4th time staying there.
Stayed 8 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
The view was nice, the staff was nice
Stayed 4 nights in Sep 2024

10/10 Excellent

Farzad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotell
Stayed 7 nights in Jul 2024

8/10 Good

Enio

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
This hotel looks tired like the staff and the sad breakfast. Interior is still okay fortunately. Good location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness
Very nice.
Stayed 7 nights in Aug 2024

8/10 Good

Marguili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need room renovation. Mold in shower
Stayed 1 night in Nov 2024

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and beautiful pool with a great view. Unfortunately that's where it ends. We stayed in this hotel twice, once before the cruise and once after. If my second booking was refundable then I wouldn't have gone back. Staff at the front desk are completely incompetent and not properly trained. The gym equipment has not been serviced in years. I complained about this on the first visit hoping that at least one of the cardio machines would work a week later, but nothing was done about it. What makes is worse is the staff seems annoyed when you bring this up. Loved Madeira but won't go back to this hotel.
Stayed 1 night in Jan 2025

8/10 Good

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and great location
Stayed 7 nights in Oct 2023

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful. It's a place of relaxation. The staff is friendly and very helpful.
Stayed 5 nights in Jun 2024

8/10 Good

NICK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience here. Staff was very friendly and helpful for room change and parking. Had problem with parking ticket machine and they gave me free parking for the little inconvenience. Very central spot. I would definitely recommend and refer.
Stayed 1 night in Sep 2024

8/10 Good

Grzegorz

Liked: Cleanliness, staff & service, amenities
Old building ( almost classical) but require updating. Only first floor ( reception level) nice and fresh, but room level’s tired and very much used. Location is excellent staff very friendly and helpful.
Stayed 6 nights in Sep 2024

4/10 Poor

Paulo

Liked: Amenities
Disliked: Staff & service
The hotel it is a 5 Star, but old, worst vs other 4 Star. The check in was weak for a 5 Star. There was a VIP Offer from Hotéis. Com that was not given
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location and amazing views.Breakfast was good with plenty of selection.Very clean hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Ian Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with good bars and restaurants. Room size is good and there’s always someone on reception.
Stayed 7 nights in Feb 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near the centre and shops, restaurants and walls all near by. Highly recommend.
Stayed 11 nights in May 2024

8/10 Good

Kimberley

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel and grounds are beautiful. The hotel is ocean front and close to everything you could need. Our room and the hotel were kept very clean. The main issue I had throughout my stay was with the staff at the front desk. Every time we needed to go to the front desk, including at check in, we were treated rudely. (*Except for one tall young man with dark hair, he was the exception. Always pleasant and happy to help) You felt as though you were annoying them and information, particularly regarding parking, was inconsistent and at times misleading. I have never been treated so poorly by hotel staff before. I would never stay there again.
Stayed 6 nights in Nov 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay! Breakfast and pools were unbelievable. 2 Pools closed at 6 and rooms needed an update. Our air conditioning was a fan that hardly worked. Very quiet, stunning views of the city.
Stayed 6 nights in Jul 2024

10/10 Excellent

Diana

Liked: Staff & service, amenities, property conditions & facilities
Great location, delicious breakfast. Playground was out of the service…
Stayed 3 nights in May 2024

10/10 Excellent

Sesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel in convenient location

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Hotel was amazing. It had three swimming pools, which I totally enjoyed. However, I don’t think this day explain correctly, how to get towels and robes and basic accommodations.