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"Ideal for weekend trip. Staff were very welcoming and helpful. Short walk to nice pubs."

"Excellent customer service, super friendly staff"

"Decent price for the location "

"We dont really have a complaint ... just a couple of comments. When we stayed it was a glorious day with record temperatures and the blossoms in the trees where in full bloom. Everything was great and the staff were friendly and helpful. Comments We had what i thought on entry was a compact room due to size, i attended reception and asked if i could pay extra for a standard and was told we were in a standard already - it did seem small. SO ... we paid for an upgrade to a Junior Suit, it cost £40 extra but to be fair it was fabulous. The bar closed at 10:30 on a hot spring evening with plenty of guests still looking to enjoy the weather and sit outside or in the bar. Breakfast finishes at 930 which i think is early for a location that has a more "mature" clientele. Checkout is 10:00am which again i think is early. Most hotels are 11:00am with an option to noon. Finally - the lift is scary ... i know its old. I get it. So am i but the lift creaks more than i do. As i started with not complaints .. just comments. Overall the stay was great and we are already looking to come back in the summer. "

"Handy for the Motorway, not too far from the town centre"

"Lovely bedroom and the spa is fantastic. "

"Excellent hotel in perfect location (particularly for The Crucible)"

"I love staying at this hotel! perfect location."

"Great and will be back"