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"Very nice hotel The views are excellent."

"Friendly and helpful staff. Very clean. And reasonably priced."

"Room was a good size but the property needs updating, for example the bathtub was starting to crack."

"The front desk was extremely supportive and friendly. Room was comfort enough and clean. Nothing surprising but nothing to conplain"

"Nice clean and warm, room, friendly staff. Lovely breakfast "

"good stay"

"We reserved 2 twin beds room however, the room was apparently 1 bed room and took the desk out to put the other twin bed to make it as 2 twin beds room. The room did not have any space for two people and even two small luggage. It felt we were cheated to pay for the room. There was no space in between the two beds. We had to use bed as luggage stand to get the things out. We cannot cross each other in the room at all. I do not recommend this hotel in terms of he room setting."

"The bed was the worst i have had in Japan. I have stayed in 50 hotels over 300 nights"

"We stayed 2 weeks, the staff were fantastic. Always greated with a smile and to make sure our stay was great. Great breakfast, plenty of food and tables to for everyone. Location is very convenient for transportation, few minutes to trains and buses. Plenty of restaurant options and shopping very nearby. Hammamatsu has a lot to offer and comfort hotel was fantastic."