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"Stunning views of Mt Fuji from the rooms facing the side. Excellent Ryoken experience. Good services & amenities backed by friendly, cordial & helpful members of staff. Good food options too. Highly recommend. "

"Amazing staff with excellent service, wonderful stay in the japanese style rooms with beautiful views of Mt Fuji. "

"Checkin was efficient & well explained. Provided with a code to access room. No key. Pleasantly surprised on entering the room with great view of Mt Fuji from the window. Room very comfortable with 2 beds, a separate sitting area Japanese style, kettle with amenities available from reception. Staff were very good & very attentive to requirements. Access to a rooftop area to admire Mt Fuji. We were lucky with clear days. Breakfast was included with my room - either Japanese cuisine , which was very tasty or international - egg & ham sandwich. Coffee, tea , juices are available. Ate at the restaurant which had a limited menu of 2 items. The ramen was very tasty. Hotel is approx half hour walk from kawaguchiko station. Also a short walk to the lake. Restaurants in the locality requiring a walk from the hotel. Bicycles are also available for hire to explore the area. I enjoyed my stay at Haostay & thank the staff for welcoming nature. Would recommend Haostay. "

"The traditional room and access to the onsen were amazing. It’s an older hotel but it gave it charm. Nice polite staff and easy access to everything."

"Amazing customer service and the amenities were so clean I thought it was all brand new. Every room in the hotel has a full view of Mount Fuji which makes the stay so much better."

"Everything is perfect"

"Great ryokan to experience a traditional Japanese vacation"

"Stayed one night. The facilities are a bit old and outdated but I had a peaceful sleep and enjoyed the dinner and breakfast provided."

"Great service from all staff. Public onsen was beautiful and could be accessed privately late at night or during day (late morning/ early afternoon) and private onsen can be booked at reveption for 45 mins for 3300 yen. You are provided with slippers and a yukata for your stay as long as the usual amenities in your room. The breakfast, tea with cakes, and drinks reception with snacks daily was a lovely touch. Our room overlooked the beautiful lake kawaguchiko. Highly recommend this hotel and would stay again!"