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La Palma Princess

4.0 star property
Family-friendly hotel with 5 restaurants connected to the convention center in Fuencaliente de la Palma

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Palma Princess

Exterior
Premium bedding, minibar, desk, blackout drapes
Beach nearby, beach volleyball
Beach nearby, beach volleyball
Nightclub

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • All inclusive
  • Gym
  • Spa
  • Pool

Room options

Available filters for rooms
Showing 47 of 47 rooms

Standard Room Sea View Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Room 2 Adults + 1 Child

Premium bedding, minibar, desk, blackout drapes

Standard Room 2 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Superior Room 2 Adults+3 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 3 Ad+3 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 3 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Suite Ocean Room 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Family Superior Sea View 2 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

Family Superior Side Sea View 3 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

Suite Ocean Room Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

Family Superior Sea View 2 Ad+3 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 2 Ad+4 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Side Sea View 2 Adults+1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Superior Sea View 3 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room Single Use

Premium bedding, minibar, desk, blackout drapes

Standard Room Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Family Superior Room 4 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Superior Room 3 Adults+3 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 4 Adults+2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 4 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 4 Ad

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sea view
  • Sleeps 4
  • 4 Twin Beds

Family Superior Room 2 Adults+4 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 3 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 3 Adults+2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Sea View 4 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Room 3 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Superior Sea View 4 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Side Sea View Single Use

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 1
  • 2 Twin Beds

Family Superior Side Sea View 3 Ad+3 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Partial sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Side Sea View 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Side Sea View 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Side Sea View 2Adults+2Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Family Superior Side Sea View 4 Ad+1 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Partial sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Room 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room Sea View 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 2 Ad+3 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Partial sea view
  • Sleeps 5
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Suite Ocean Room 2 Adults + 1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room Sea View 2 Adults+1 Child

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 4 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Partial sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Standard Room Sea View 2 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Suite Ocean Room 3 Adults

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 2 Ad+4 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 44 sq m
  • Partial sea view
  • Sleeps 6
  • 4 Twin Beds and 1 Large Twin Sofa Bed

Suite Ocean Room 2 Adults + 2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 4 Ad

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Superior Room 2 Adults+2 Children

Premium bedding, minibar, desk, blackout drapes

Family Superior Room 2 Adults+2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Sleeps 4
  • 4 Twin Beds

Standard Room Sea View 2Adults+2Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Standard Room 2 Adults + 2 Children

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

Family Superior Side Sea View 2 Ad+2 Ch

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 44 sq m
  • Partial sea view
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
Carretera de la Costa, Cerca Vieja 10, Fuencaliente de la Palma, La Palma, 38740

What's nearby

  • Playa de la Zamora Grande - 4 min drive - 2.0 km
  • Punta Larga - 4 min drive - 3.0 km
  • Iglesia de Nuestra Senora de los Banos - 6 min drive - 5.0 km
  • Teneguia Volcano - 7 min drive - 5.6 km
  • San Antonio Volcano - 11 min drive - 8.3 km

Getting around

  • Santa Cruz de la Palma (SPC) - 59 min drive

Restaurants

  • ‪El Jardin de la Sal - ‬10 min drive
  • ‪Kiosco la Charca - ‬40 min drive
  • ‪Tasca la Era - ‬10 min drive
  • ‪Panaderia Zulay - ‬10 min drive
  • ‪Bar Parada - ‬10 min drive

About this property

La Palma Princess

Upscale eco-certified hotel connected to the convention center
You can look forward to a free breakfast buffet, a nightclub, and 2 poolside bars at La Palma Princess. Active travelers can enjoy amenities like basketball and volleyball at this hotel. Treat yourself to a facial, a body scrub, or a manicure/pedicure at Spa, the onsite spa. At the 5 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a rooftop terrace and shopping on site.
You'll also enjoy perks such as:
  • 11 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • 6 outdoor tennis courts, express check-in, and a front-desk safe
  • Smoke-free premises, a gift shop, and a porter/bellhop
Room features
All 378 rooms boast comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with deep soaking tubs and free toiletries
  • 24-inch TVs with satellite channels
  • Balconies or patios, daily housekeeping, and desks

All inclusive details

All-inclusive room rates at La Palma Princess are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily
  • 5 restaurants
  • 2 poolside bars and 5 bars/lounges
  • Room service available

Restaurants on site

  • Taburiente
  • La Choza
  • La Tasca
  • Pizzeria
  • La Vita

Things to do

  • 11 outdoor pools
  • 6 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Mini golf
  • Nightclub
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 11 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 24-inch TV
  • Satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • In-room safe fee: EUR 2 per day
  • Facilities fee: EUR 15 per person, per day and includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa tub, and guests under 4 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

La Palma Princess & Teneguia Princess Fuencaliente De La Palma
Teneguía Princess
Teneguía Princess Fuencaliente de la Palma
Teneguía Princess Hotel
Palma Teneguia Princess Resort Fuencaliente de la Palma
Palma Teneguia Princess Resort
Palma Teneguia Princess
La Palma Princess Hotel
La Palma Teneguia Princess Resort
La Palma Tenguia Princess Vital Fitness
La Palma Teneguia Princess Vital Fitness
La Palma Princess Fuencaliente de la Palma
La Palma Princess Hotel Fuencaliente de la Palma

Frequently asked questions

Does La Palma Princess have a pool?

Yes, this property has 11 outdoor pools and a children's pool.

Is La Palma Princess pet-friendly?

No, pets are not allowed at this property.

How much is parking at La Palma Princess?

Self parking is free at this property.

What time is check-in at La Palma Princess?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at La Palma Princess?

Check-out is at noon.

Are there all-inclusive benefits at La Palma Princess?

Some rate plans available at this property are all-inclusive.

Where is La Palma Princess located?

This family-friendly Fuencaliente de la Palma hotel is located by the sea, within 1 mi (2 km) of Playa de la Zamora Chica, La Palma Beaches, and Playa de la Zamora Grande. Punta Larga and Iglesia de Nuestra Senora de los Banos are also within 3 mi (5 km).

La Palma Princess Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 403 reviews" "
Rating 8 - Good. 190 out of 403 reviews" "
Rating 6 - Okay. 51 out of 403 reviews" "
Rating 4 - Poor. 15 out of 403 reviews" "
Rating 2 - Terrible. 6 out of 403 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very all inclusive style. Mass amount of people. They're were live cockroaches not only on the grounds but in the dinning hall. Location is very inconveniente. Long windy road to leave the hotel to get anywhere. Couldn't turn off a/c in the room.
Stayed 6 nights in Aug 2024

4/10 Poor

Agnieszka

Liked: Property conditions & facilities
Disliked: Staff & service
The property is beautiful, food delicious and amazing gym and fitness. But full of cockroaches and stuff not bothering.
Stayed 3 nights in Feb 2024

8/10 Good

Farshid

Traveled with family and small children
Liked: Cleanliness, amenities
For a four star it was good. Thumps up. only a few things that should not spoil it for you... 1. Only 1 heated pool in the Autumn. 2. For meals you are told where to sit, rather than choosing for yourself. (I felt like a school child, after queuing to get in the dining hall) And a member of senior staff, very rude, for a chair that was not allocated to a table that we wanted to sit on. Very bizarre, on every meal. The food was very good. 3. The other staff including reception, were great.
Stayed 4 nights in Dec 2023

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute nite cheeky week away and we thoroughly enjoyed it
Stayed 7 nights in May 2023

10/10 Excellent

Robin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely peaceful setting. Great amenities.
Stayed 7 nights in Mar 2023

10/10 Excellent

Alfredo

Stayed 3 nights in Mar 2023

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful as it was surrounded by nature - mountains and nature. No beach close by and no where to walk xcept around the hotel.
Stayed 14 nights in Jan 2023

10/10 Excellent

Jody

Stayed 2 nights in Jan 2023

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heating swimmingpoll were great. Stuff are helpful. Rooms are big and clean. Hotel is quite big in peak of season I think there is very craudly.
Stayed 7 nights in Apr 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Apr 2019

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in La Palma
Good resort value for the price. Beautiful views, incredible pool facilities. Facilities not the newest but they are well-maintained, very comfortable, and looks like the resort is constantly updating small items as they go along. Great attention to detail in design and upkeep. Included kids club a great plus for families with younger children. Accommodations spread out across low-rise buildings make the resort not feel overwhelming. Note that WiFi is a separate charge - would advise hotel to include it in this day and age!
Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveler

Disliked: Staff & service
One of the few options available in island
Rude staff, especially at front desk, treat guests as if they were small children, calling their attention of what be done and not be done. Huge lines for everything. It's like being in a bad cruise ship. Food below average, in large quantities. Hotels caters to low middle income tours and guests. Avoid if possible.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place but they need to offer free Wifi

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location
The showers/drains need to get upgraded to avoid overflow.

10/10 Excellent

Mario, Robledo De Chavela

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

8/10 Good

Catalin Nicolae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas instalaciones,buena comida...lo malo que no hay nada alrededor y que no hay ascensores....hay muchos que andar dentro del resort. El entretenimiento por las noches flojito. Las habitaciones grandes y limpias. Yo repetiria
Stayed 4 nights in Oct 2024

10/10 Excellent

Barry Christiaan Jacobus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wat een geweldig hotel. Ruime kamers, heerlijk bed, balkon. heel veel zwembaden. Top eten hele dag door. Vriendelijk personeel. Van alles wordt er gedaan, entertainment ed. 1 nadeel of niet, je hebt gewoon een auto nodig. Bochtige wegen erg steil op en af. Lopen geen optie. Geweldig hotel met prachtige zonsondergangen, aanrader voor iedereen.
Stayed 7 nights in Sep 2024

10/10 Excellent

Daniel Rodríguez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble hotel, e increíble la isla. Volveremos seguro.
Stayed 7 nights in Jul 2024

10/10 Excellent

Baithieri Madeley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal, la comida, los servicios de limpieza y el alojamiento en general muy buena. Podria repetir otra vez alojarme ahi. Muy satisfecha con todo.
Stayed 3 nights in Jun 2024

10/10 Excellent

Francisco

Stayed 6 nights in Mar 2024

8/10 Good

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

8/10 Good

Maria Dolores

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no
Stayed 7 nights in Feb 2024

10/10 Excellent

Angelina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2024

10/10 Excellent

Laura Ramos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Lorenzo luigi domenico

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautyful location and botel
Stayed 7 nights in Dec 2023