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"lovely staff, handy location for overnight stay. We always use this hotel "

"A very quiet hotel. Close to Grand Place. Kevin, on reception was remarkable. So helpful we wanted to take him with us on the test of our travels. "

"Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm."

"Excellent stay. Hôtel was very clean. Large room and oversized shower in bathroom. Friendly reception and bar staff. Well placed for walking into the main squares of Arras. Would recommend. "

"Friendly helpful staff who spoke good English when my French failed me; excellent breakfast."

"very nice staff , very clean rooms "

"Great place to stay, short walk to the square "

"Nice property near train, beautiful walk to main square"

"We booked a Queen room with city view and ensuite On arrival, we checked in and was told, we had been upgraded We asked for a reservation for dinner, to be informed their restrauant was closed on Friday, Saturday and Sunday ! This was not stated on booking Room had a double bed, not Queen Had sky light and industrial view if opened the window, no window with city view Were informed a large party were arriving on Saturday night and wanted rooms next to each other Lack of hot food left for breakfast, we went dor breakfast at 08:45 Shower and wc open plan to bedroom ! "