Castaways Resort and Suites

3.0 star property
Resort in Freeport with a fitness center and a 24-hour front desk

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Castaways Resort and Suites

Outdoor pool
Children's play area - outdoor
Lobby sitting area
Lobby sitting area
Lobby sitting area

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pool
  • 24/7 front desk
The price is SAR 254
SAR 336 total
includes taxes & fees
1 Jan - 2 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

Suite Room 1 king Bed + Parlor Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King Room 1 King Bed

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room 2 Double Beds

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Map
42629 East Mall Drive, Freeport, Grand Bahama

What's nearby

  • Port Lucaya Marketplace - 18 min walk - 1.5 km
  • Cooper's Castle - 4 min drive - 3.1 km
  • Lucaya Beach - 10 min drive - 7.4 km
  • Port Lucaya Marketplace - 10 min drive - 7.4 km
  • Taino Beach - 11 min drive - 9.3 km

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive

Restaurants

  • ‪Pizza Hut - ‬5 min walk
  • ‪Arturo's Pepper Pot Restaurant - ‬5 min drive
  • ‪Subway - ‬3 min drive
  • ‪Burger King - ‬2 min drive
  • ‪Wendy’s - ‬8 min drive

About this property

Castaways Resort and Suites

Resort in a national park
Consider a stay at Castaways Resort and Suites and take advantage of a poolside bar, a free manager's reception, and an art gallery on site. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a garden.
Additional perks include:
  • An outdoor pool
  • Full breakfast (surcharge), an area shuttle, and babysitting (surcharge)
  • An elevator, tour/ticket assistance, and 1 meeting room
  • A 24-hour front desk, a front-desk safe, and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All 118 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Balconies, refrigerators, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 8.99-18.99 for adults and USD 6.99-8.99 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception
  • Room service available

Things to do

  • Art gallery
  • Designer stores
  • Fitness center
  • Outdoor pool
  • Playground
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Library
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (580 square feet)
  • Meeting room

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 8.99 to 18.99 for adults, and USD 6.99 to 8.99 for children
  • In-room safe fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Frequently asked questions

Does Castaways Resort and Suites have a pool?

Yes, this property has an outdoor pool.

Is Castaways Resort and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Castaways Resort and Suites?

Castaways Resort and Suites doesn't offer parking.

What time is check-in at Castaways Resort and Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Castaways Resort and Suites?

Check-out is at 11:30 AM.

Where is Castaways Resort and Suites located?

Situated near the airport, this resort is within 1 mi (2 km) of Lucayan Archipelago, Port Lucaya Marketplace, and International Bazaar. Ruby Golf Course and Cooper's Castle are also within 2 mi (3 km).

Castaways Resort and Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 53 out of 201 reviews" "
Rating 8 - Good. 48 out of 201 reviews" "
Rating 6 - Okay. 49 out of 201 reviews" "
Rating 4 - Poor. 30 out of 201 reviews" "
Rating 2 - Terrible. 21 out of 201 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Aug 2024

4/10 Poor

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Enrique, Weston

Stayed 2 nights in Nov 2024

4/10 Poor

Kashaera

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has a funny smell
Stayed 2 nights in Dec 2024

10/10 Excellent

Hilton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 7 nights in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area
Stayed 2 nights in Nov 2024

8/10 Good

Devaughn

Liked: Cleanliness, staff & service
It’s close to everything including the airport
Stayed 1 night in Nov 2024

4/10 Poor

Cherisse

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Was not what I expected. Stayed only one night out of a two-night stay and no refund as stated I would receive.
Stayed 2 nights in Aug 2024

6/10 Okay

Ashley

Traveled with group
Disliked: Cleanliness, property conditions & facilities
They need to improve their products. Purchase new bedding and towels
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Tanisha

Traveled with partner
Liked: Cleanliness, staff & service
Staff was very professional and helpful. Very convenient area, near Hospital, Airport, banks and shopping.
Stayed 2 nights in Sep 2024

6/10 Okay

Ramses

Stayed 17 nights in Aug 2024

8/10 Good

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the stay the power outage took my by surprise and was out for so long the room got hot fast.
Stayed 1 night in Sep 2024

10/10 Excellent

Hilton

Stayed 3 nights in Aug 2024

4/10 Poor

selvinique, Nassau

Business traveler
It was doable for the one night. Checked in at shortly after midnight and checked out at 5am.. security took my key as there was no clerk. It’s an old property that look exactly like the photos. In those few hours I left my charger and my friend that lives in Freeport called only to have them say they found no charger. That bothered me that it vanished that quickly.
Stayed 1 night in Aug 2024

6/10 Okay

cj

Nice
Stayed 1 night in Jul 2024

10/10 Excellent

Selwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet, central location. Thoroughly enjoyed a 3 days stay. A for cleanliness!
Stayed 2 nights in Jul 2024

2/10 Terrible

Hans

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again not even as an emergency stay. Room a/c did not work at all! Building needs an extreme update inside and out.
Stayed 1 night in Jul 2024

2/10 Terrible

Arkata

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The room carpet was dirty you could literally smell it , housekeepers made no effort to cover the smell , pillows are small like airplane pillows. Front desk ladies need a better attitude. Air conditioner kept me up throughout the night it was really loud . Shower heads need to be changed and bed quilt was so old it wasn't even puffy anymore it was like a soft rug.
Stayed 1 night in Jul 2024

10/10 Excellent

Griselot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Keora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Jul 2024

10/10 Excellent

Leslee

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet and staff was friendly
Stayed 5 nights in Jul 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jun 2024