Search Chalets in Fratta Terme

"Everything was excellent "

"When we arrived, the receptionist was incredibly unapproachable and dismissive, with no willingness to explain anything. She handed us the room keys and offered no information about important details like beach access or the fact that the pool and breakfast were located at a different hotel entirely. There was zero customer service, and to top it off, the welcome drink that was advertised was never provided. Honestly, given the cold reception we received, I didn’t expect much after that. The front desk closes at midnight, and after that time, the hotel became a free-for-all. A large group of teenagers threw parties in multiple rooms around us, making it impossible to sleep until 6 AM. With checkout at 10 AM, it was hardly the restful night we had hoped for. To make matters worse, there was a large congress happening, which made everything feel chaotic and overcrowded. While the room itself served its basic purpose, the overall experience was far from satisfactory."

"Very good hotel. I really praise the staff, specially those working in the breakfast. They are really kind and accommodating to our needs, projecting an awesome image of both the Italians and the hotel. Many things to highlight here, for instance: Daily water provision, big room (rare in Europe) delicious breakfast, good location, close to te city center with restaurants and supermarkets around. Bar open 24/7 wirh affordable prices. My only complaint: The gym is poorly equipped but the worst is the schedule, starting at 08:00 (too late to do something). Even worse, you have to go to the lobby and ask for the key. Once I went there to get the key at 07:40 and there was no human power to convince the clerk to give me it 20 minutes ahead…ridiculously stubborn from my point of view. Other than that, great place to stay. I”ll be back for sure!"

"Everything was good from ease of check in - to locating the room - and dining in the restaurant - good selection on the menu and everything was delicious."

"Very nice hotel, friendly staff, has swimming pool, complementary breakfast, air conditioning in room, comfortable bed, clean bathroom with every day cleaning service. In room was bath robe and slippers. Everything was perfect. Check in was fast."

"We were only at the property for one night, but I wish it had been longer. The private beach was incredible, the breakfast was delicious and the staff was super friendly and helpful. "

"Front desk staff was exceptionally helpful and courteous, check in was a breeze and the beds were very comfortable. I would recommend this place especially if you need a good night sleep before the cruise as I did. I stayed here for one night for my Greek isle cruise leaving out of the Ravenna Port."

"The rooms are a good size for 2, but a little tight for more. Overall it was a very pleasant stay, extremely nice staff and owners, great breakfast with lots of options. We had a lot of fun at the pool."

"Great hotel on a great location and superb service"