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Residence Hotel

Aparthotel with a 24-hour front desk, a short walk to MyZeil

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Hotel

Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Kitchen

Room options

Family Apartment

Highlights

Balcony
Kitchen
Refrigerator
TV
Cribs/infant beds
Hair dryer
  • 20 sq m
  • Sleeps 4

Standard Apartment, 1 Twin Bed

Highlights

Balcony
Kitchen
Refrigerator
TV
Cribs/infant beds
Hair dryer
  • 13 sq m
  • Sleeps 1

View all photos for Standard Apartment, 1 Double Bed

Standard Apartment, 1 Double Bed | In-room dining

Standard Apartment, 1 Double Bed

Highlights

Balcony
Kitchen
Refrigerator
TV
Cribs/infant beds
Hair dryer
  • 17 sq m
  • Sleeps 2

About the neighborhood

Map
Allerheiligen Strasse 28, Frankfurt, HE, 60313

What's nearby

  • Frankfurt Cathedral - 8 min walk
  • MyZeil - 9 min walk
  • Römerberg - 10 min walk
  • Frankfurt Christmas Market - 10 min walk
  • Alte Oper - 20 min walk

Getting around

  • Börneplatz -Stoltzestraße Tram Stop - 3 min walk
  • Konstablerwache Station - 4 min walk
  • Frankfurt Airport (FRA) - 25 min drive

Restaurants

  • ‪Nachtleben - ‬3 min walk
  • ‪Anatolia - ‬4 min walk
  • ‪Emir Et - ‬1 min walk
  • ‪Minka - ‬4 min walk
  • ‪Green Thai - ‬3 min walk

About this property

Residence Hotel

Aparthotel with a 24-hour front desk, a short walk to MyZeil
A bar/lounge, a 24-hour front desk, and multilingual staff are available at this smoke-free aparthotel. Each apartment features a kitchen with a refrigerator, plus a balcony and a TV with satellite channels.
Residence Hotel offers 23 accommodations with hair dryers. Rooms open to balconies. Satellite television is provided. Accommodations have kitchens or kitchenettes with refrigerators. Cribs/infant beds are also available.

Property amenities

Family friendly

  • Crib/infant bed available

Kitchen

  • Refrigerator

Dining

  • 1 bar

Bathrooms

  • Hair dryer

Entertainment

  • TV with cable/satellite service

Outdoor areas

  • Balcony

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Multilingual staff
  • 24-hour front desk

Location highlights

  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 23 rooms
  • 5 floors

Policies

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Property is also known as

Residence Hotel Frankfurt
Residence Frankfurt
Residence Hotel Frankfurt
Residence Hotel Aparthotel
Residence Hotel Aparthotel Frankfurt

Frequently asked questions

Where is Residence Hotel located?

Located in Innenstadt 1, this aparthotel is within a 10-minute walk of Museumsufer, MyZeil, and Römerberg. Frankfurt Christmas Market and Alte Oper are also within 1 mi (2 km). Börneplatz -Stoltzestraße Tram Stop and Allerheiligentor Tram Stop are within a 5-minute walk.

Residence Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 7 out of 73 reviews" "
Rating 8 - Good. 16 out of 73 reviews" "
Rating 6 - Okay. 26 out of 73 reviews" "
Rating 4 - Poor. 17 out of 73 reviews" "
Rating 2 - Terrible. 7 out of 73 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rochanne, Australia - NSW - Sydney

Liked: Staff & service
Disliked: Property conditions & facilities
Facilities: Shabby, Run-down, Bare minimum; Value: Fair price; Service: Good, Respectful, Courteous; Cleanliness: Tidy, Clean;

6/10 Okay

George

Disliked: Room comfort

4/10 Poor

Jennifer, Phoenix

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Decent Hotel, Rooms not as pictured!
The hotel was decently located near winter market and other areas of interest, although it was surrounded by peep shows and not a great neighborhood, we quickly walked the street to the metro. The bathroom appeared to be cheaply remodeled and you could see mold and poor quality renovation materials. Smoke/fire alarm would go off when opening the bathroom door after showering {the steam would set it off}. The room appeared clean.

6/10 Okay

benjamin

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple
This was a nice and affordable hotel. The breakfast was good. The neighborhood was a little shady but we felt safe.

4/10 Poor

Verified traveler

Disliked: Staff & service, room comfort
Convenient and cheap in a sketchy neighborhood
Room was ok, but hotel was in a sketchy neighborhood. Since it's cheap, I didn't expect much. I was not surprised in any negative/positive ways.

4/10 Poor

GPH, Harbourfront

Disliked: Staff & service, property conditions & facilities, room comfort
Good location not so good neighboorhood
This is an average hotel close to the city center, unfortunately the neighborhood is not good

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was full when I went to check in
I had to stay in a different location due to hotel I booked being full. Where I chose the hotel for its location that has changed

2/10 Terrible

David, Birmingham, AL

Liked: Cleanliness
Disliked: Staff & service
No free breakfast after all...
Although it says breakfast is included, they still wanted me to pay 8 euros. Also, there is no heating but they do have a heated towel rack so I left that on the entire time. Fortunately, the beds were warm and pleasant. Further, this is the noisiest hotel I've ever stayed. You hear every door slam, every foot step (no carpeting in this austere hallway); the architecture just lends itself to amplifying noise in the hallway and the way the doors work, you have to rough with them to open and close so even I had to be noisey with my own room and disturb others. If you want to sleep or work in peace, bring ear plugs (good ones). Good location though to city central and great grocery story just across the street. There was a nice litle frig and hot plate but no pan or tea pot; so bring your own. Otherwise, absolutely no amenities whatsoever. Think of it as an austere Holiday Inn and you will be fine.

8/10 Good

Jan, Teplice, česká republika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence Hotel Frankfurt
very good hotel, super service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Noisy neighborhood

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight hotel
This is a good hotel for a one night stay. The hotel room is clean and comfortable for a family of 4. We were told by the taxi driver that the neighbourhood is not a good one because it is the red light area. We did not notice this, but will take care if we stay again. It is only 15 min. from the airport and the price is good for a one night stay.

6/10 Okay

Verified traveler

Liked: Cleanliness
clean and quiet within red light district
although it is within red light district, the hotel is clean and quite. the room is not well equipped, but it provides complimentary high speech WIFI. the staff needs more smiling faces. The hotel is within walking distance to parks, museum of modern arts, and shopping place the Zeil!

8/10 Good

Hotel Director, Cruise Ship

Liked: Cleanliness, room comfort
If you don't mind the cat house view behind the Hotel it's in a great location
This Hotel was better than expected considering the price, most of the staff was very nice. They had an elevator. Parking behind was ok, they would have locked up the car on request, the red-light district is evident, but there are always people on the street and I didn't feel that it's dangerous. The receptionist was very nice and we looked at 3 rooms. All of them were renovated and clean. Water pressure everything was there. The room was clean. The mattress was clean, but too soft for me. There were a few broken light bulbs that were fixed the next morning. The walls are very thin and if you are sensitive you can hear a lot, the windows had shutters that you should really use. The walking distance to the main shopping street "Zeil" and the Train station "Konstabler Wache" makes this Hotel a bargain for a few days. I wouldn't recommend to stay here with children, but for a quick trip or just to get around the City it's perfect. The Zoo is close by and to walk to the Main River for a beautiful view of the Sky line is just 10 min. I would go back there, not during the fair, but when the city is quite, free wireless internet was working excellent.

6/10 Okay

Ronny, Kuwait

Liked: Staff & service
Close to interesting places!
Located very close to Zeil shopping street. There is a sex shop close by and some guys hanging around; but we still felt very safe in the area. The hotel has a small but functional elevator. Wifi was down while we were there; cannot comment on that. Breakfast was nice but quite basic: cheese and rolls, some cereals, and also some cake.

6/10 Okay

Wojtek (Zuczek), Szczecinek, POLAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel in the city centre
Surrounding neighborthhood is not so nice.....

8/10 Good

Matt, Pensacola, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, and hospitable
Great value for the price at this place. Check in was quick and easy, everything was in order. Room was spacious and clean. Hotel reception was very friendly and helpful and spoke great English as well. Only issue was location. Although it was near a train stop, it was in the heart of the red lights and ladies area. If you have no problem with that, then this is a great place and awesome value.

4/10 Poor

Lashun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
will never go back
the hotel sucked. I must say. It is definitely not within walking distance of the main train station. you can take the Sbahn to where the hotel is located, if it is running. In the instance you have to take a cab, it is about 15 euro. Also, it is co located with another hotel, and usually this is the entrance. The room i picked was supposed to be of an apartment variety, however,the heat doesnt work too well, and my shower was completely broken. Customer service was good though. However, i would not recommend you staying there. the neighborhood in which it is located offers all kinds of "late night"activities.

4/10 Poor

Gary, NH

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Residence Hotel-good location!
Good location close to train and downtown shopping. Hotel is in a not too colorful area and is old, but clean. OK for a one night stay. Lacks all basic amemties.

10/10 Excellent

dilia, paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!
Near to all interesting stuff

10/10 Excellent

Shannon, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great over nighter
Clean and neat with a simple but nice buffet breakfast. Old but immacuate great value for price, Service excellent need to check in at requested time small hotel not always someone at front desk, Secure parking across road and walking distance to centre. Great overnighter.

8/10 Good

Amy, Bahamas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
The Residence hotel could be the perfect family hotel. It was the first hotel during our 3 week stay in Europe that actually accommodated us and our 2 teenage kids in one room (composed of 2 sections) with 4 beds. In fact, the rooms of building of the hotel (adjacent to hotel) where we stayed function more as apartments. The location is excellent; however, the immediate surrounding area is a bit shady, particularly at night.

10/10 Excellent

Hanif, Lausanne, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
So close to city center
The hotel was very close to Zeil hence very convenient. The twin bed room was quite big with a small kitchen. everything was very clean. The price was very attractive and no complicated check-in check-out. Would definitely go back.

6/10 Okay

Goldie, Oslo, Norway

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cost effective way to stay in Frankfurt
Location in bad neighbourhod. Noisy traffic, but we had apartment 6th Florr - helped. OK Location for our purpose. Cleaning and staff good.

8/10 Good

Corinna, Philadelphia, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consider Neighborhood
The room was clean with basic equipment, including a kitchenette, and the staff was friendly. One thing to know: Residence Hotel is located in an area with several bars in the same street and sex shops around the corner. While I was not bothered on the street, as a woman, I did make sure to return to the hotel before dusk.