Premier Inn Frankfurt City Hauptbahnhof

Central hotel with a 24-hour front desk connected to the convention center in Frankfurt

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Photo gallery for Premier Inn Frankfurt City Hauptbahnhof

Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Room options

Similar properties

About the neighborhood

Map
ELBESTRASSE 7, Frankfurt, 60329

What's nearby

  • Staedel Museum - 8 min walk
  • Main Tower - 11 min walk
  • Frankfurt Christmas Market - 13 min walk
  • Römerberg - 13 min walk
  • Alte Oper - 15 min walk

Getting around

  • Weserstraße-Münchener Straße Tram Stop - 2 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 5 min walk
  • Frankfurt Airport (FRA) - 21 min drive

Restaurants

  • ‪Mosel-Eck - ‬2 min walk
  • ‪Kakadu - ‬2 min walk
  • ‪eatDOORI - ‬2 min walk
  • ‪La Mex Lounge - ‬2 min walk
  • ‪Bayram - ‬1 min walk

About this property

Premier Inn Frankfurt City Hauptbahnhof

Hotel rejuvenated in 2020 and located near Frankfurt Trade Fair
Located close to Frankfurt Christmas Market and Römerberg, Premier Inn Frankfurt City Hauptbahnhof provides shopping on site, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Self parking (surcharge), express check-out, and express check-in
  • Multilingual staff, a 24-hour front desk, and free newspapers
  • 1 meeting room, tour/ticket assistance, and a front-desk safe
Room features
All 116 rooms have comforts such as premium bedding and first-run movies, as well as perks like air conditioning and separate sitting areas.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, down comforters, and free cribs/infant beds
  • Bathrooms with showers and hair dryers
  • 26-inch flat-screen TVs with premium channels and first-run movies
  • Separate sitting areas, coffee/tea makers, and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 bar

Things to do

  • Shopping

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property - March 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels
  • First-run movies
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Holiday Inn Express Frankfurt City
Holiday Inn Express Frankfurt City Hauptbahnhof
Holiday Inn Express Hauptbahnhof
Holiday Inn Express Hauptbahnhof Hotel Frankfurt City
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel Frankfurt
Holiday Inn Express Frankfurt City Hauptbahnhof Hotel
Holiday Inn Express Hauptbahnhof Hotel
Express Frankfurt City Hauptb
Premier Inn Frankfurt City Hauptbahnhof Hotel
Holiday Inn Express Frankfurt City Hauptbahnhof
Premier Inn Frankfurt City Hauptbahnhof Frankfurt
Premier Inn Frankfurt City Hauptbahnhof Hotel Frankfurt

Frequently asked questions

Is Premier Inn Frankfurt City Hauptbahnhof pet-friendly?

No, pets are not allowed at this property.

How much is parking at Premier Inn Frankfurt City Hauptbahnhof?

Self parking is available for EUR 15 per day.

What time is check-in at Premier Inn Frankfurt City Hauptbahnhof?

Check-in begins at 2:00 PM.

What time is check-out at Premier Inn Frankfurt City Hauptbahnhof?

Check-out is at noon.

Where is Premier Inn Frankfurt City Hauptbahnhof located?

Located in Innenstadt 1, this hotel is within a 15-minute walk of Financial District, Frankfurt Christmas Market, and Römerberg. Alte Oper and MyZeil are also within 1 mi (2 km). Weserstraße-Münchener Straße Tram Stop is only a 2-minute walk and Münchener Straß/ Frankfurt Central Tram Stop is 3 minutes.

Premier Inn Frankfurt City Hauptbahnhof Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 311 out of 1000 reviews" "
Rating 8 - Good. 452 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 54 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

VG, Queens, NY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Close to transportation, entertainment, and nightlife.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately pictures look better than the actual rooms. Somewhat dirty walls, atmosphere is depressing and outdated. Needs better interior, has definitely potential in the right hands of a manager.
Stayed 9 nights in Oct 2019

2/10 Terrible

Mr Parwinder

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful.
The bed was uncomfortable, the pillows were very lumpy. Not a single bottle of drinking water in room. For the price paid this was one of the worst hotels. Breakfast was very basic, nothing hot to eat except pancakes but the pancake machine was out of order on the second day. Would definetly not recommend.
Stayed 2 nights in Feb 2020

10/10 Excellent

Husam

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Hasan
Was really nice hotel very clean and with fantastic customer services. My special thanks to Mr Yassin in front Desk. He amazing guy and really helpful. Hotel itself very nic and clean and located in the city centre. The main station is 3 minutes waking. Lots of nice restaurants around the hotel. Really enjoyed there.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Abbas

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, good food, great staff! Loved everything.
Stayed 3 nights in Jan 2020

4/10 Poor

SK, Toronto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The bed was like the box spring mattress, extremely uncomfortable, was set up on a king bed frame, the nightstands were fixed and way away from the beds! It’s quite close to the main station, breakfast was OK
Stayed 1 night in Jan 2020

6/10 Okay

Cezara

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not as expected
The rooms are lovely but there is much to improve about this hotel. We only stayed for 3 nights and I will start with now with the positive things first: Good breakfast with some variety (we always enjoy a pancake machine), clean rooms and good coffee; the staff were nice but not always helpful. The downsides now... There were more than the positive owns so we are disappointing: the rooms were extremely warm and the air conditioning was not working, we had to wake up every 3 hours at night to open the window, the window you can only open with a key from the reception and once we waited for it for 45min, the room service was fine but once we told them to come later but they did not come at all eventually (not nice), the internet is a joke, the connection keep dropping when you need it the most. When we asked for help at the reception one night we were asked to call in about 1h, I did, then we were asked to call again in 15 minutes. I got so angry and I turned on the data on my phone.. The next day at the reception same explanations (we need to contact the it team and so on) Nothing was fixed. At the check in we were asked for a deposit of 50euro in cash or by credit card only. This was not specified anywhere on the Hotel.com website or anywhere else. This was really disappointing for us and we asked for help on the chat. No solution found. Awful service. We eventually gave the only cash we had (about 40euros) and we managed to check in. The towels smell bad. Bad experience...
Stayed 3 nights in Jan 2020

6/10 Okay

Nicholas

Stayed 2 nights in Jan 2020

8/10 Good

Vincent Cheuk Wah

Liked: Cleanliness, staff & service
Pleasure experience
Location is good
Stayed 1 night in Dec 2019

6/10 Okay

annmaree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not love the area around the hotel, lots of men drinking in the street, breakfast ok and happy with room, walk to train station but not bus station
Stayed 3 nights in Dec 2019

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and convenient with friendly staff.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to downtown and train station.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frankfurt holiday
Great location, clean and comfortable rooms, good breakfast, helpful and friendly staff, good location
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fairly quiet, close to city center, breakfast good, cereals, toast etc.
Stayed 2 nights in Dec 2019

10/10 Excellent

Willem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experiance
We had a wonderful stay. The staff was also friendly and helpful. The breakfast was also very nice.
Stayed 1 night in Dec 2019

8/10 Good

Simon, Miramar, FL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located within walking distance of Frankfurt Train Main Station and the historic center however is within an area known as the red district which it is not considered family oriented. the Hotel itself is clean, the rooms are spacious, the staff is always willing to help you with any request you may have. the only complaint I may have is the breakfast, in comparison with other similar hotels, it may be considered lacking and/or below expectation.
Stayed 2 nights in Dec 2019

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. A little noisy outside.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stay started on Friday Night and Left on Sunday Moning. Couldnt unlock safe after locking it with passport and money when I arrived. It took three requests and until Sunday morning for staff to unlock. Had to use bank card to take out more Money. Breakfast was limited so went McDonald's instead. Free pint instead of getting room cleaned was good idea.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but need to consider early check in and waited few hours
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and location. Quiet and comfortable. Close to main station, restaurants, tourist sites, and shopping.
Stayed 1 night in Nov 2019

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hotel breakfast was very good and friendly staff
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and polite staff. Breakfast was satisfying.
Stayed 1 night in Nov 2019