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Mercure Neu-Isenburg

4.0 star property
Hotel in Neu-Isenburg with a fitness center and a restaurant

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Photo gallery for Mercure Neu-Isenburg

Exterior
Business center
Bar (on property)
Meeting facility
Superior Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Breakfast available
  • Pet friendly
The current price is SAR 270
SAR 289 total
includes taxes & fees
18 Apr - 19 Apr

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Privilege, Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Privilege, Room, 1 King Bed

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Superior Room, 2 Twin Beds

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Classic Double Room, 1 Double Bed

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Premium bedding, down comforters, in-room safe, desk

Classic Room, 2 Twin Beds

Highlights

Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

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The price is SAR 263
SAR 297 total
includes taxes & fees
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About the neighborhood

Map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263

What's nearby

  • Frankfurt City Forest - 8 min drive - 6.4 km
  • Deutsche Bank Park - 8 min drive - 6.5 km
  • Frankfurt Trade Fair - 12 min drive - 10.0 km
  • Frankfurt Christmas Market - 12 min drive - 9.7 km
  • Römerberg - 12 min drive - 9.8 km

Getting around

  • AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
  • Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪My Döner - ‬6 min walk
  • ‪My Fish - ‬7 min walk
  • ‪Neuer Haferkasten - ‬5 min walk
  • ‪Steakhaus El Paso - ‬8 min walk
  • ‪China Imbiss Jade - ‬3 min walk

About this property

Mercure Neu-Isenburg

Upscale hotel near Deutsche Bank Park
You can look forward to a terrace, shopping on site, and dry cleaning/laundry services at Mercure Neu-Isenburg. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Full breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • A vending machine, wedding services, and a banquet hall
  • Meeting rooms, free newspapers, and concierge services
Room features
All 143 rooms have comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Private yards, free infant beds, and coffee/tea makers

Languages

English, French, German, Italian, Portuguese, Spanish

Similar properties

Exterior

Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.0 out of 10, Very Good, 260 reviews
The price is SAR 222
SAR 238 total
includes taxes & fees
30 Mar - 31 Mar
Holiday Inn Frankfurt Airport - Neu-Isenburg by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Self parking on site (EUR 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Shopping

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between December 16 and January 10.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 12.00 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for full breakfast: approximately EUR 14.00 per person
  • Self parking fee: EUR 12.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Is Mercure Neu-Isenburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 12.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Mercure Neu-Isenburg?

Self parking is available for EUR 12.00 per night. There is free parking nearby.

What time is check-in at Mercure Neu-Isenburg?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 25 (subject to availability).

What time is check-out at Mercure Neu-Isenburg?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Neu-Isenburg located?

Located in the heart of Neu-Isenburg, this hotel is 3 mi (4.8 km) from Frankfurt City Forest and within 6 mi (10 km) of Deutsche Bank Park and Frankfurt Trade Fair. Goethe Tower and Henninger Turm are also within 6 mi (10 km). AirPlus Dornhofstraße Neu-Isenburg Station is 11 minutes by foot and Dornhofstraße Neu-Isenburg Station is 14 minutes.

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Mercure Neu-Isenburg Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 69 out of 182 reviews
Rating 8 - Good. 77 out of 182 reviews
Rating 6 - Okay. 27 out of 182 reviews
Rating 4 - Poor. 3 out of 182 reviews
Rating 2 - Terrible. 6 out of 182 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, central location.
Stayed 10 nights in Mar 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be a poor wifi signal in the room I was in
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Stayed 1 night in Nov 2024

8/10 Good

Thomas

Liked: Staff & service, amenities, property conditions & facilities
Breakfast was great and the staff was excellent and very helpful.
Stayed 3 nights in Feb 2023

8/10 Good

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty rooms, good breakfast, parking garage, friendly staff.
Stayed 1 night in Sep 2022

6/10 Okay

Niloofar

Liked: Staff & service
The property was good near shopping
Stayed 3 nights in Jul 2023

8/10 Good

Pierre

Liked: Cleanliness, property conditions & facilities, room comfort
A nice stay for this business trip.
Nice hotel with themed decoration - aviation - and general good service. Comfortable room and bed as well.
Stayed 2 nights in Oct 2022

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prima Business Hotel, alles top
Stayed 1 night in Dec 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Stayed 1 night in Nov 2022

8/10 Good

Arash

Liked: Cleanliness, staff & service, property conditions & facilities
No reception after 11 pm so if your flight is late you will have to sleep on the street!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jens

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and welcoming
Nice hotel in the center of Neu-Isenburg. Close to shopping, restaurants etc. Hotel has an ‘airline’ theme and is very cozy. Staff super friendly. Bed suited me fine. Breakfast was good with lots of options. I enjoyed my stay very much.
Stayed 2 nights in Mar 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Stayed 6 nights in Jul 2022

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfy but remember to ask room cleaning !
Very good and discreet hotel, personnel professional and kind. I appreciated easy parking and breakfast full selection ... on the other side, the room cleaning deleted if not specifically requested is not in line with any habit and need.
Stayed 7 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Stayed 5 nights in Mar 2024

2/10 Terrible

Darius

A/c not working, they don’t clean the room
Stayed 2 nights in Jun 2024

6/10 Okay

mohamed

Liked: Cleanliness
Disliked: Staff & service
Not a 4 star hotel.
I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
Stayed 1 night in Dec 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens, immer wieder gerne
Stayed 1 night in Mar 2025

10/10 Excellent

Anas

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Yoshikazu

Liked: Staff & service, room comfort
オンラインチェックイン
事前にオンラインチェックインをしており到着後のルームキー受け取りと支払いは非常にスムーズで良かった。 部屋の冷蔵庫の中に前の利用者のものと思われるカット野菜（袋が開いた状態）が残っており異臭を放っていた。 残念だった。
Stayed 1 night in Oct 2024

6/10 Okay

Josef

Disliked: Cleanliness, staff & service, property conditions & facilities
Wir möchten uns beschweren über Frau Anastazia von der Reception. Sie hat uns nicht bei Check in informiert dass die Heizung defekt ist. Wir wurden erst informiert als wir uns beschwerten über Kälte im Zimmer. Erst nach dem wir ein geheiztes Zimmer bzw.einen Hotelwechsel verlangten,bekamen wir zwei Heizkörper aufs Zimmer. Frau Anastazia hat kein Einfühlvermögen im Umgang mit Gästen,ist unkompetent im Gegensatz zum anderen Hotelpersonal. Unser Aufenthalt war vom 14.- 19.10.2024
Stayed 5 nights in Oct 2024

10/10 Excellent

BYOUNGKOO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

tesfit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8
War sauber, angenehm und sehr ruhig.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lüfter lief die ganze Nacht, konnte man nicht abstellen.
Stayed 1 night in Oct 2024

6/10 Okay

Yuichi

Stayed 2 nights in Sep 2024