8/10 Good
Giuseppe
Traveled with partner
17 December 2024
Liked: Staff & service
When arrived at check in I was told that my choice room wasn’t available due to overbooking and in view of the fact that I had booked the room via Expedia the hotel had priority and a room was arranged in the 7th floor. The room had a bathtub not sutiblable therefore I requested to be changed next day with a shower. Also the patio door was wisling due to the high winds and when complained I was told it happed because the next room was keeping the patio door open. This was corrected in part. I was promised $ 38.00 re site for each day but only $ 10.0 was given. In view of that not excuses were given. Pls follow the matter and revert with your assessment and position.
Giuseppe
Stayed 7 nights in Dec 2024