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The Westin Fort Lauderdale Beach Resort

4.0 star property
On beach with outdoor pool for sandy fun near Las Olas Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Fort Lauderdale Beach Resort

On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
2 restaurants, breakfast, lunch, dinner served; Mexican cuisine
Property amenity
Terrace/patio

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
The price is SAR 955
SAR 1,237 total
includes taxes & fees
5 Jan - 6 January 2025

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

Royal Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 111 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 111 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 2 Double Beds, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Premium Room, 1 King Bed, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Room, 2 Double Beds, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Partial Ocean View

Combined shower/tub, hair dryer, towels

Deluxe Room, 1 King Bed, Partial Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 66 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Intracoastal, Superior Suite, 1 Bedroom, View

Intracoastal, Superior Suite, 1 Bedroom, View | Premium bedding, pillowtop beds, in-room safe, desk

Intracoastal, Superior Suite, 1 Bedroom, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 46.4 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Executive Suite, 1 Bedroom, Ocean View | Beach/ocean view

Executive Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Ocean View

Executive Suite, 1 Bedroom, Ocean View | Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom, Ocean View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Separate bedroom
Pillowtop bed
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Intracoastal, Superior Room, 2 Double Beds, View

Premium bedding, pillowtop beds, in-room safe, desk

Intracoastal, Superior Room, 2 Double Beds, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Bay view
  • Sleeps 4
  • 2 Double Beds

View all photos for Intracoastal, Superior Room, 1 King Bed, View

Intracoastal, Superior Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Intracoastal, Superior Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Premium bedding
Pillowtop bed
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hilton Fort Lauderdale Beach Resort

Pool
Spa
Restaurant
Air conditioning
8.8 out of 10, Excellent, (1635)
The price is SAR 1,146
SAR 1,486 total
includes taxes & fees
6 Jan - 7 January 2025
Hilton Fort Lauderdale Beach Resort

About the neighborhood

Map
321 N Fort Lauderdale Beach Blvd, Fort Lauderdale, FL, 33304

What's nearby

  • Fort Lauderdale Beach - 1 min walk - 0.1 km
  • Las Olas Beach - 10 min walk - 0.9 km
  • Bahia Mar Marina - 20 min walk - 1.7 km
  • The Galleria at Fort Lauderdale - 3 min drive - 2.3 km
  • Las Olas Boulevard - 4 min drive - 2.9 km

Getting around

  • Hollywood Station - 18 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 21 min drive

Restaurants

  • ‪Dirty Blonde's - ‬11 min walk
  • ‪Rock Bar - ‬10 min walk
  • ‪The Drunken Taco - ‬9 min walk
  • ‪Taco Bell - ‬7 min walk
  • ‪Lulu's Bait Shack - ‬7 min walk

About this property

The Westin Fort Lauderdale Beach Resort

Upscale resort near Fort Lauderdale Beach
Las Olas Beach and Fort Lauderdale Beach Park are located near The Westin Fort Lauderdale Beach Resort, which provides a poolside bar, a grocery/convenience store, and a rooftop terrace. With a beachfront location, beachfront dining, and sun loungers, this resort is the perfect place to soak up some sun. Treat yourself to a facial, a hot stone massage, or a detox wrap at Heavenly Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; The Westin Fort Lauderdale Beach Resort also has shopping on site, 2 coffee shops/cafes, and dry cleaning/laundry services. In-room WiFi, with speed of 25+ Mbps, is available to all guests, along with 2 bars and a business center.
Additional perks include:
  • An outdoor pool with sun loungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and an elevator
  • Massage treatment rooms, a front-desk safe, and beach umbrellas
  • Guest reviews say great things the dining options, beach locale, and pool
Room features
All 432 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free internet and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and rollaway/extra beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, recycling, and refrigerators

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Secured covered valet parking on site (USD 55 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Bus station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 28 per person
  • 2 restaurants and 2 coffee shops
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Lona
  • Tinta
  • Waves Bar and Grill
  • Waves Cuban Cafe
  • Starbucks

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space (40000 square feet)
  • Meeting rooms - 22

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Beach towels
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Romance packages available
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 42.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 28 per person
  • Covered valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fort Lauderdale Beach Westin
Westin Beach Fort Lauderdale
Westin Beach Resort Fort Lauderdale
Westin Fort Lauderdale Beach
Westin Fort Lauderdale Beach Resort
Westin Resort Fort Lauderdale Beach
The Westin Beach Resort & Spa
The Westin Beach Resort And Spa
Westin Fort Lauderdale
Fort Lauderdale Westin
The Westin Beach Resort Spa Fort Lauderdale
The Westin Fort Lauderdale
The Westin Fort Lauderdale Beach Resort Resort
The Westin Fort Lauderdale Beach Resort Fort Lauderdale
The Westin Fort Lauderdale Beach Resort Resort Fort Lauderdale

Frequently asked questions

Does The Westin Fort Lauderdale Beach Resort have a pool?

Yes, this property has an outdoor pool.

Is The Westin Fort Lauderdale Beach Resort pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 50.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at The Westin Fort Lauderdale Beach Resort?

Valet parking is available for USD 55 per day.

What time is check-in at The Westin Fort Lauderdale Beach Resort?

Check-in start time: 4 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Westin Fort Lauderdale Beach Resort?

Check-out is at 11 AM. Late check-out is available for USD 100 (subject to availability).

Where is The Westin Fort Lauderdale Beach Resort located?

Located in East Fort Lauderdale, this beachfront resort is in the entertainment district and within a 15-minute walk of Fort Lauderdale Beach and Las Olas Beach. Fort Lauderdale Beach Park and Bahia Mar Marina are also within 1 mi (2 km).

The Westin Fort Lauderdale Beach Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 694 out of 1218 reviews" "
Rating 8 - Good. 239 out of 1218 reviews" "
Rating 6 - Okay. 147 out of 1218 reviews" "
Rating 4 - Poor. 77 out of 1218 reviews" "
Rating 2 - Terrible. 61 out of 1218 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and property overall.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in front of the beach.
Stayed 1 night in Dec 2024

6/10 Okay

michael

Business traveler, Traveled with family
The property is dated and it felt that way staying there. I would not stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Jenniffer, Cutler Bay

Liked: Cleanliness, staff & service, property conditions & facilities
From the moment we came in we were greeted by the Bonvoy representative Rica and she was wonderful! She was so friendly and gave us the layout of the hotel and all the restaurants which made the check in a breeze. The view from the room was beautiful also. We had breakfast at Lona and the service was great also. The only thing I would say is that the elevators from the pool to cross over to the beach were not working so that was a bummer but everything else was so nice that we ultimately just didn’t worry about it.
Stayed 2 nights in Dec 2024

8/10 Good

erik

Liked: Cleanliness, property conditions & facilities
Not the best checkin service
Stayed 2 nights in Dec 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ll placed for beach activities and cruise port.
Stayed 1 night in Dec 2024

8/10 Good

Irene

Traveled with group, Traveled with family
No commet
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was exceptional
Stayed 1 night in Dec 2024

8/10 Good

Zachary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience overall
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Stayed 1 night in Nov 2024

6/10 Okay

Giacomo Rimoldi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the receptionists were well dressed, brilliant and very helpful, especially Stefan. Rooms were clean. Terrace music far too loud for me to drink/ dine there. I tbink it woild help if dining room staff had a dress code or uniform.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Kids loved the pool and the bridge to the beach is perfect. Chairs on the beach are included and food is available right on the beach. Great for families.
Stayed 1 night in Dec 2024

8/10 Good

Russell, Forest Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with a fantastic location. The one thing I would suggest improvement on would be the lighting in the bathroom. It was a bit dim. Not very bright.
Stayed 2 nights in Nov 2024

10/10 Excellent

James Taylorr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

2/10 Terrible

Natalie

We had a horrible stay here. The property is extremely tired and run down. Pillows were awful and they claimed they had no alternates. At 2:30 in the morning, a staff member loudly shouted “Housekeeping” in the hallway then proceeded to knock loudly on a door. A fan in our room lordly clicked ask night long. Will never stay at this Westin again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff, North Richland Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Big but good location
Stayed 2 nights in Nov 2024

4/10 Poor

Richard, Los Angeles

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not up to the standards of other Westin hotels where I’ve stayed in the past: —paint in the hallways was peeling and scuffed —elevators to pool and beach were not functional —trash in the hallway by elevators was left for 2 days without being picked up —despite a substantial resort fee, there was still a $30 charge to use a beach umbrella (this was supposed to be covered by the resort fee) On the positive side, the restaurant (Lona) was quite good
Stayed 3 nights in Nov 2024

8/10 Good

Lila Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and Lona Restaurant was amazing.
Stayed 3 nights in Nov 2024

6/10 Okay

Harishkumar

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Our stay at the Westin was disappointing. Upon opening the refrigerator in our room, we found stale food left over from a previous guest, and the unpleasant smell quickly spread throughout the room. We informed the reception and asked for it to be cleaned while we were out for dinner. Although the receptionist apologized and assured us it would be taken care of, we returned to find the issue unresolved, with the odor lingering. Frustrated, we went back to the reception and requested the cleaning again, staying there this time until it was finally addressed. The receptionist apologized again and promised to waive the resort fee for the night as compensation. However, when we received the bill, the resort fee was still charged. This lack of follow-through and attention to detail was extremely disappointing, especially from a brand like Westin, where we expected a higher standard of service and customer care.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good choice for a pre-cruise hotel. You don’t need a car and it’s close to the port. There is lots going on in the area and Galleria Mall and Publix aren’t that far. There’s a Sun Tolley and golf carts that you can flag down for a tip… makes getting around a breeze. And then there’s Uber. Waves Cafe, Tinta, and Lona are on site and all very good?
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the music was so loud I went some ware to eat. Screaming in a microphone with a boom-boom in the background is annoying.
Stayed 3 nights in Nov 2024