4/10 Poor
DEBORAH
Traveled with family
1 February 2025
Disliked: Cleanliness, property conditions & facilities
We stayed here before and after a cruise. We waited at the airport for 2 hours for their shuttle. They were terribly understaffed for cruise season. We booked 3 people in our room. There was no bedding for the pullout and only 2 towels. I waited for 30 minutes at the front desk to get the bedding. The room was extremely noisy. We were privy to many conversations in the hallway. The room was fairly clean, but the common areas were not clean and in disrepair. The elevator was extremely slow and the stairs were outside. Local restaurants are a 15 minute walk, however sidewalks are sketchy and it doesn't feel safe after dark. The luggage storage area was in a locked conference room, however when we went to retrieve our luggage, there was a random individual loitering in the locked room. The free airport shuttle does not start service before 7 am. We had to hire another way to get to the airport.
DEBORAH
Stayed 2 nights in Jan 2025