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"The staff are very helpful and friendly. Most staff speak some English which is good when you are tired after a long journey and seem to have forgotten any french you knew. The beds was lovely and comfortable and the French external blinds cut out noise and light for a peaceful sleep. The room and ensuite bathroom are clean. The breakfast is continental with plenty to choose from and includes cereal, yoghurt and fruit. There were some eggs, bacon and sausages and a toaster. Coffee very good from the machine. There is also tea and hot chocolate available although no drink making facilities in the rooms. The restuarant serves a variety of starters, mains and desserts and there is a discount for two and three courses. There is no lift to rooms on the second and third floors but there are a few ground floor rooms. Staff will help you with your bags if required."

"A very quiet hotel. Close to Grand Place. Kevin, on reception was remarkable. So helpful we wanted to take him with us on the test of our travels. "

"Our second stay & we enjoyed the large room, comfortable bed, & a swim in the indoor pool. The staff are very friendly, efficient & helpful. The check in time is 5pm."

"Excellent stay. Hôtel was very clean. Large room and oversized shower in bathroom. Friendly reception and bar staff. Well placed for walking into the main squares of Arras. Would recommend. "

"Friendly helpful staff who spoke good English when my French failed me; excellent breakfast."

"very nice staff , very clean rooms "

"Great place to stay, short walk to the square "

"Plenty of restaurants in the area & a petrol station next door"

"Nice property near train, beautiful walk to main square"