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Hotel Quinta Maya

3.0 star property
Colonial hotel with a rooftop terrace and a 24-hour front desk

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Photo gallery for Hotel Quinta Maya

Outdoor pool
Lobby lounge
Single Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe
Interior
Courtyard

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Parking included
  • Breakfast available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Luxury Suite, 1 King Bed, Lake View

Luxury Suite, 1 King Bed, Lake View | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Luxury Suite, 1 King Bed, Lake View

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Tempur-Pedic bed
Separate bedroom
Premium bedding
Down duvet
  • 90 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Deluxe Quadruple Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Tempur-Pedic bed
Rainfall showerhead
Detached private bathroom
  • Sleeps 4
  • 2 Queen Beds

Family Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Tempur-Pedic bed
Rainfall showerhead
Detached private bathroom
  • Sleeps 6
  • 1 Queen Bed, 1 Twin Bunk Bed and 2 Large Twin Beds

Family Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Tempur-Pedic bed
Rainfall showerhead
Detached private bathroom
  • Sleeps 8
  • 2 Queen Beds, 1 Large Twin Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Standard Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Down duvet
Rainfall showerhead
  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
TV
Tempur-Pedic bed
Premium bedding
Down duvet
Rainfall showerhead
  • 48 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, Tempur-Pedic beds, in-room safe

Standard Double Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Tempur-Pedic bed
Rainfall showerhead
Detached private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
TV
Down duvet
Premium bedding
Tempur-Pedic bed
Rainfall showerhead
Detached private bathroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Map
6av Y 4ta Calle Esquina, Flores, Peten, 17029

What's nearby

  • Central Park - 2 min walk - 0.2 km
  • Maya Mall - 4 min walk - 0.4 km
  • Flores Dock - 14 min walk - 1.3 km
  • Las Guacamayas Biological Station - 15 min walk - 1.3 km
  • Church of Our Lady of the Remedies - 16 min walk - 1.3 km

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 2 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬2 min drive
  • ‪Raices Bar & Grill - ‬14 min walk
  • ‪Raices Del Lago - ‬32 min drive
  • ‪Ristoranto Terrazzo - ‬17 min walk
  • ‪Pollo Campero - ‬4 min walk

About this property

Hotel Quinta Maya

Hotel in the city center
At Hotel Quinta Maya, you can look forward to an airport shuttle, a poolside bar, and a grocery/convenience store. Treat yourself to a massage or other spa services. The on-site restaurant, Sol y Luna, offers breakfast, dinner, and a poolside location. Free WiFi in public areas is available to all guests, along with a free daily manager's reception and a rooftop terrace.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking, plus extended parking (surcharge)
  • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and tour/ticket assistance
  • Meeting rooms, concierge services, and luggage storage
Room features
All guestrooms at Hotel Quinta Maya have perks such as premium bedding and laptop-friendly workspaces, in addition to amenities like air conditioning and safes.
More amenities include:
  • Tempur-Pedic beds and down comforters
  • Bathrooms with rainfall showers and free toiletries
  • 21-inch TVs with DVD players
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Dial-up internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Extended parking on site (GTQ 30 per night)

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: GTQ 28 to 45 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Sol y Luna

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2000
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV
  • DVD player

Food and drink

  • Limited room service
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Laptop workspace
  • Safe
  • Soundproofed rooms
LIST_ALT

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Optional extras

  • Fee for continental breakfast: approximately GTQ 28 to 45 per person
  • Airport shuttle fee: GTQ 40 per person
  • Extended parking fee: GTQ 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mayaland Plaza
Mayaland Plaza Hotel
Mayaland Plaza Hotel Santa Elena
Mayaland Plaza Santa Elena
Mayaland Plaza Hotel Guatemala/Santa Elena
Hotel Quinta Maya Santa Elena
Hotel Quinta Maya
Quinta Maya Santa Elena
Quinta Maya
Hotel Quinta Maya Hotel
Hotel Quinta Maya Flores
Hotel Quinta Maya Hotel Flores

Frequently asked questions

Does Hotel Quinta Maya have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Hotel Quinta Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Quinta Maya?

Self parking is free at this property.

What time is check-in at Hotel Quinta Maya?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. After-hours check-in is not available.

What time is check-out at Hotel Quinta Maya?

Check-out is at 1 PM.

Does Hotel Quinta Maya provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of GTQ 40 per person applies.

Where is Hotel Quinta Maya located?

Located in the heart of Flores, this hotel is within a 5-minute walk of Central Park and Maya Mall. Lake Petén Itzá and Flores Dock are also within 15 minutes.

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Hotel Quinta Maya Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 126 reviews
Rating 8 - Good. 51 out of 126 reviews
Rating 6 - Okay. 27 out of 126 reviews
Rating 4 - Poor. 10 out of 126 reviews
Rating 2 - Terrible. 2 out of 126 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Pétur Óli

Stayed 1 night in Dec 2021

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing but pleasant surprises for a change. This property has it going on. Every little detail every staff member was sincere and helpful. Highly recommend
Stayed 3 nights in Feb 2020

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excelente opcion vale el precio
excelente todo solo la zona esta sola despues de las 7pm
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Aire acondicionado no enfriaba, demasiado ruido. Personal nuy educado. La regadera las llaves les falta mantenimiento.
Stayed 1 night in Jan 2020

10/10 Excellent

Riccardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto om
Personale gentilissimo. A 15 minuti a piedi da Flores isola. A 10 dal mercato locale.
Stayed 4 nights in Dec 2019

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable, confiable , Limpio . Me senti bien aten
Todo estuvo bien . Me senti muy comodo
Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well priced hotel for exploring Tikal, Flores and
Hotel is well priced and conveniently located for exploring Peten and getting to Tikal. Pretty good location if you are travelling onwards as good connections to Belize, Guatemala city, etc. too. Room is of a decent standard and has good a/c, tv and plenty of power points. No hot water or plug on the sink so having a shave was a bit of a challenge but other than that met all expectations. No fridge and no safe (in room) available for anything either but hotel did feel fairly secure. Well priced hotel for the area and if we were to visit the area again would likely stay here again.
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great pool, and good location.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Disliked: Amenities
no me gustó el trato de recepción, poco amable en especial de una recepcionista, la habitación que ví en la publicidad no era la que me proporcionaron y me dijo esa persona en particular que no tenian fotos de la habitación que ví.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Exceeded my expectations
Very clean room. The AC worked great. Very close to the island and to the mall. Great pool view. The service needs to improve, they lack amiability, even though it was better than expected.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were very comfortable! Staff was very friendly
Stayed 1 night in Mar 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was enjoyable!!
We really enjoyed our stay at Quinta Maya. Staff were extremely friendly and English speaking. They went out of their way to assist including an upgrade to our room. The food in their restaurant was totally amazing. We had no desire to go elsewhere after our 4 day stay. The laundry service was helpful and location was good, close to a bank, travel agent and entrance to Flores. There was a fruit market close as well and not far from Mall. In the morning, there was an orange juice stand with freshly squeezed orange juice, exceptionally good.
Stayed 3 nights in Jan 2019

8/10 Good

Julien

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Agréable hôtel pour se ressourcer
Séjour de deux nuits nous ayant permis de visiter la cité de Tikal. L’hôtel est située à quelques minutes de marche du pont vous menant à Flores (vous pouvez prendre également un Tuc-tuc). Nous n’avons pas eu l’occasion de tester les repas de l’hotel. Nous avons juste pris un verre au bar de l’hotel (bien plus cher qu’en ville). Au niveau des services proposés par l’hôtel pour les visitites ou la réservation de shuttle, nous avons été déçu. Soit le prix est 50% plus cher qu’en ville, soit le personnel n’en se donne même pas la peine de vous renseigner. En résumé, nous étions satisfait d’avoir choisi cet hôtel au milieu de notre voyage dans un magnifique cadre et d’une piscine !
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice interior courtyard restaurant area and pool.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

William

Great summer
Great stay
Stayed 2 nights in Aug 2018

4/10 Poor

Enrique, Costa Rica

Disliked: Property conditions & facilities, room comfort
No todo lo que brilla es oro
La relación precio, calidad del servicio no es equitativa. Está ubicado en la zona central de Santa Elena. Sin embargo por el precio pueden encontrarse hoteles en una zona más turística e igualmente cerca de todos los servicios. El hotel debe tratar de ofrecer mejores servicios para atraer clientes.
Stayed 1 night in Jul 2018

6/10 Okay

Vanessa

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

David, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Close to everything that you need, pharmacy, bank, Mini markets, etc. Employees were respectful and served you at any time
Stayed 2 nights in May 2018

6/10 Okay

Juan Carlos, Guatemala City

Liked: Cleanliness, staff & service, property conditions & facilities
Cómodo Hotel cerca a la Isla de Flores
Hotel confortable, con excelente ubicación a dos cuadras del puente hacia la Isla de Flores. Cuenta con parqueo privado pequeño a un costado del hotel y tienen muy buena atención y servicio al huésped.
Stayed 1 night in Mar 2018

6/10 Okay

Juan Marco

average hotel at a decent price
The location is ok and probaby less noisy than a finer hotel in the nearby island of Flores. The hotel itself is still in construction so it can become somewhat uncomfortable. WIFI didn´t seem to work apppropriately. But for the price, the hotel overall is fine.