Lilium Hotel

3.0 star property
Tuscan-style Florence hotel in Santa Maria Novella with a bar

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Photo gallery for Lilium Hotel

Family Room | Down comforters, minibar, in-room safe, desk
Reception
Front of property
Reception
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pet friendly
  • Laundry
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

Family Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Bidet
Hair dryer
Private bathroom
  • 25.0 sq m
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Bunk Bed OR 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

Classic Quadruple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Bidet
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Bunk Beds OR 4 Twin Beds

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Bidet
Hair dryer
Private bathroom
  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Triple Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Down duvet
Bidet
Hair dryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

About the neighborhood

Map
Via Fiume 17, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 6 min walk
  • Cathedral of Santa Maria del Fiore - 11 min walk
  • Piazza del Duomo - 12 min walk
  • Uffizi Gallery - 17 min walk

Getting around

  • Valfonda - Stazione Santa Maria Novella Tram Stop - 3 min walk
  • Florence Santa Maria Novella Station - 4 min walk
  • Florence Airport, Peretola (FLR) - 24 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Caffè degl'Innocenti - ‬3 min walk
  • ‪Capitale della Cina - ‬1 min walk
  • ‪Crown of India - ‬4 min walk

About this property

Lilium Hotel

Hotel near Historic Centre of Florence
A short walk from Piazza di Santa Maria Novella and Cathedral of Santa Maria del Fiore, Lilium Hotel provides a free daily manager's reception, a garden, and laundry facilities. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), express check-in, and multilingual staff
  • Luggage storage, an elevator, and a front-desk safe
  • Coffee/tea in the lobby, tour/ticket assistance, and smoke-free premises
Room features
All guestrooms at Lilium Hotel feature thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
Other amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Showers, bidets, and hair dryers
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Mobile key entry
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8 AM - 5:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Via Fiume 5 (Hotel Annabella)]

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1VQGOYUOO

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Stella Mary Florence
Stella Mary Hotel
Stella Mary Hotel Florence
Lilium Hotel Florence
Lilium Florence
Lilium Hotel
Lilium Hotel Hotel
Lilium Hotel Florence
Lilium Hotel Hotel Florence

Frequently asked questions

Is Lilium Hotel pet-friendly?

Yes, Lilium Hotel allows dogs (limit 1 total). There's a fee of EUR 15 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Lilium Hotel?

This hotel doesn't offer parking.

What time is check-in at Lilium Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Lilium Hotel?

Check-out is at 11:00 AM.

Where is Lilium Hotel located?

Located in Santa Maria Novella, this hotel is steps from Palazzo degli Affari and Historic Centre of Florence. Central Market and Basilica of Santa Maria Novella are also within 10 minutes. Valfonda - Stazione Santa Maria Novella Tram Stop and Unità Tram Stop are within a 5-minute walk.

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Lilium Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 31 out of 107 reviews
Rating 8 - Good. 53 out of 107 reviews
Rating 6 - Okay. 19 out of 107 reviews
Rating 4 - Poor. 2 out of 107 reviews
Rating 2 - Terrible. 2 out of 107 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, good service from the staff. They were very helpful. Liked the breakfast as well. Well made. Overall, I was there for a day only, however, I liked the stay at this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramon

Liked: Staff & service, amenities, property conditions & facilities
Location was convenient to train
Stayed 1 night in Oct 2024

10/10 Excellent

GinaLisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It set the tone for my whole trip
The breakfast was amazing. It is very close to the train station. It had wonderful charm. I loved the high ceilings and tile floor. It had a very nice hot shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You won’t be disappointed.
Great position and a short walk from the rail station. Breakfast was exceptionally good. Clean room and bathroom. Windows open so it is nice to have fresh air
Stayed 2 nights in Oct 2024

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Jair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for travelers. A walkable distance from main attractions and super close to the train station. Staff is awesome. Highly recommended
Stayed 1 night in Nov 2023

6/10 Okay

Jose Luis

Liked: Cleanliness, staff & service
Good price. They can do better
Amazing location right next to the Train station. Very welcoming staff and Breakfast was very good. The room and bathroom smelled bad.
Stayed 2 nights in Aug 2023

8/10 Good

Christopher

Liked: Cleanliness, staff & service
The close proximity to the train station is good and bad. Convenient, but brings a seedy feeling around the hotel/building. A homeless guy was sleeping, just outside the front gate to the building, as we left in the morning.
Stayed 1 night in Jul 2023

6/10 Okay

Bing

Liked: Amenities
They charge us before we were there without notice.
Stayed 2 nights in Jul 2023

10/10 Excellent

Edward Y T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice breakfast and helpful staff
The staff are very helpful and friendly. We arrived late in the evening and the staff was still very patient in explaining all the things to us, gave us a quick overview of where to visits, and answered all our queries. The room and toilets were clean and they would keep them clean every day. The breakfast was free. It was rich and delicious, especially they had different choices of juice. Also, they would refill the food and drinks even when it was close to closing time, to ensure we had plenty of food to choose from. The only down side is that our toilet and room was separated. Probably I overlooked it when I did the booking, or the website did not state clearly. Anyway, it was manageable. Therefore, one may need to be careful where the private toilet is when doing the booking. Last but not least, the location is very good. It is near to key attractions and the train station. Also, we joined a local tour to Tuscany, and the meeting point was just below 10 minutes walk away. It was especially good when considering that the journey started at 7:45am. Overall the stay was a pleasant one.
Stayed 5 nights in Sep 2023

2/10 Terrible

Sri Divya Teja

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is terrible. We tried to check in at 8pm. There is no open reception. Every door is closed. No one is answering the phone. Waited 40 min at the door and reception came by with some other people. Seems reception is common for multiple hotels and she stays in a different hotel which was never mentioned nor contact details are provided. The room we got seemed to be the last one and later realized its the worst one. There is no attached bath for this room. This one has a bathroom down the hall and needs to carry a key to open and close it. Which is the same case for your room as well. The bathroom is not even clean. No bath soap or shampoo is provided. Brunch food is decent and in the mornings all doors are open and service is available for check-in. So beware if you are coming in late hours for check-in and be sure your room had an attached bath, not like us.
Stayed 2 nights in Apr 2023

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour à Florence
Stayed 1 night in Aug 2024

10/10 Excellent

Marcio Jose

Stayed 1 night in Jul 2024

10/10 Excellent

Ulrika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Cornelia

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wir hatten ein Dreibett-Zimmer gebucht. Allerdings wurde uns vor Ort gesagt, dass das Badezimmer außerhalb des Zimmers den Flur runter gelegen ist. Das war in der Beschreibung des Hotels und unserer Buchung nicht erwähnt! Auch der Zustand des Badezimmers war nicht akzeptabel. Es gab andere Zimmer mit mehreren Betten, die alle das Nad im Raum hatten. Uns kam es vor, als hätten wir ein Notzimmer bekommen, weil die anderen ausgebucht waren. Das Zimmer hatte noch nicht mal eine Nummer… Das Zimmer war auch sehr spartanisch eingerichtet. Insgesamt nicht das, was wir gebucht hatten. Auch die Gegend, in der das Hotel liegt, ist nicht die schönste.

8/10 Good

Barbara

Stayed 1 night in Aug 2023

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Kéthévane

Stayed 2 nights in Apr 2023

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
camera squallida, mal tenuta . Tende strappate, buchi nel muro, condizionatore inguardabile, rumorosità ,infissi disastrati, ASSENZA DI BAGNO IN CAMERA!!!! CONDIZIONE NON SPECIFICATA ALL'ATTO DELLA PRENOTAZIONE!! BAGNO ESTERNO ALLA CAMERA AD OLTRE 10 METRI. VERGOGNOSO !! TUBI ESPOSTI , DIMENSIONI FORSE 1 X 2 METRI....
Stayed 2 nights in Mar 2023

6/10 Okay

Florencia T

Liked: Cleanliness, staff & service
Razonable. Bien ubicado.
En términos generales, el alojamiento fue bueno, si bien sabia las condiciones de la habitación contratada (habitación triple con baño externo, privado) no imagine que el baño estaria tan lejos de la habitación, lo que si destaco es que estaba limpio y ordenado, la una objeción es que la ducha mereceria ser reparada, ya que el agua salia en poca cantidad. El edificio es antiguo, comprensible estando en una ciudad como Florencia. Y el ascensor no funciona (por lo que he leido, hace un tiempo que esta asi y sigue sin ser arreglado), destaco esto porque hay que subir 2 pisos o en su defecto 3 para llegar al alojamiento, asi que no lo recomiendo para ir con personas mayores. Para destacar del alojamiento es la ubicación respecto a la estación de trenes y del centro.
Stayed 2 nights in Feb 2023

8/10 Good

Miriam

Stayed 1 night in Jan 2023

8/10 Good

Guido

Stayed 1 night in Jan 2023

8/10 Good

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zona centrale, stanze pulite e accoglienti, personale gentile, colazione ottima e abbondante. Non comodissimo il bagno fuori dalla stanza e, per le temperature di quest'anno, ambienti troppo riscaldati.

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Fransiska

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022