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Hotel City

3.0 star property
Hotel connected to the convention center in Florence with a 24-hour front desk

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Photo gallery for Hotel City

Reception
Deluxe Double Room | Egyptian cotton sheets, premium bedding, down comforters
Reception
Front of property
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is SAR 511
SAR 611 total
includes taxes & fees
26 Mar - 27 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room with Private External Bathroom

Egyptian cotton sheets, premium bedding, down comforters

Double Room with Private External Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters

Family Suite

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 18 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Egyptian cotton sheets, premium bedding, down comforters

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Egyptian cotton sheets, premium bedding, down comforters

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Minibar (some free items)
Smart TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Santa Maria Novella
  • Hot Tub
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9.6 out of 10, Exceptional, 251 reviews
The price is SAR 3,016
SAR 3,383 total
includes taxes & fees
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About the neighborhood

Map
Via Sant'Antonino 18, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk - 0.0 km
  • Piazza di Santa Maria Novella - 4 min walk - 0.4 km
  • Cathedral of Santa Maria del Fiore - 6 min walk - 0.6 km
  • Piazza del Duomo - 8 min walk - 0.7 km
  • Uffizi Gallery - 12 min walk - 1.1 km

Getting around

  • Unità Tram Stop - 2 min walk
  • Florence (ZMS-Santa Maria Novella Train Station) - 5 min walk
  • Florence Airport, Peretola (FLR) - 27 min drive

Restaurants

  • ‪Ristorante Lorenzo dè Medici - ‬1 min walk
  • ‪Pompi - ‬1 min walk
  • ‪Trattoria Cornelius - ‬2 min walk
  • ‪Panino Mondiale - Specialità Lampredotto - ‬3 min walk
  • ‪Antica Panineria Smn - ‬2 min walk

About this property

Hotel City

Hotel near Historic Centre of Florence
Located close to Basilica of Santa Maria Novella and Piazza di Santa Maria Novella, Hotel City has plenty to offer. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), valet parking (surcharge), and ATM/banking services
  • A reception hall, concierge services, and coworking spaces
  • Smoke-free premises, a TV in the lobby, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel City offer comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
Extra conveniences in all rooms include:
  • Changing tables and highchairs
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Rainfall showers, deep soaking tubs, and bidets
  • 32-inch Smart TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

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Front of property

Hotel Accademia

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 544 reviews
The price is SAR 668
SAR 784 total
includes taxes & fees
6 Apr - 7 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (EUR 35 per day)
  • Secured covered extended parking on site (EUR 35 per day)

Food and drink

  • Continental breakfast available for a fee daily 7:30 AM–10:00 AM: EUR 14 for adults and EUR 10 for children

Things to do

  • Private winery tours
  • Public winery tours
  • Wine tasting room

Family friendly

  • Changing table
  • Highchair
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator
  • Elevator door width (inches): 35
  • Front entrance ramp
  • Handrails in stairways
  • Stairway handrail height (inches): 24
  • In-room accessibility
  • Smooth flooring in room
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 31

More

  • Mosquito nets
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch Smart TV
  • Digital channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Free minibar (some items)
  • Local meal delivery service

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Printer
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per day
Cribs (infant beds) are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 14 for adults and EUR 10 for children
  • Covered valet parking fee: EUR 35 per day
  • Covered extended parking fee: EUR 35 per day
  • Crib (infant bed) fee: EUR 5.0 per day
  • Rollaway bed fee: EUR 60.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Property Registration Number IT048017A1QZJFLSUP

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel City Hotel
Hotel City Florence
Hotel City Hotel Florence

Frequently asked questions

Is Hotel City pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel City?

Valet parking is available for EUR 35 per day. Extended parking is available for EUR 35 per day.

What time is check-in at Hotel City?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel City?

Check-out is at 11:00 AM.

Where is Hotel City located?

Located in Duomo, this hotel is within a 5-minute walk of Historic Centre of Florence, Basilica of Santa Maria Novella, and Piazza di Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza del Duomo are also within 10 minutes. Unità Tram Stop and Valfonda - Stazione Santa Maria Novella Tram Stop are within a 5-minute walk.

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Hotel City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 61 out of 102 reviews
Rating 8 - Good. 27 out of 102 reviews
Rating 6 - Okay. 13 out of 102 reviews
Rating 4 - Poor. 1 out of 102 reviews
Rating 2 - Terrible. 0 out of 102 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and hotel was in a great location!
Stayed 4 nights in Feb 2025

10/10 Excellent

Elen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

yogita

Liked: Amenities, property conditions & facilities
Good place
Stayed 2 nights in Mar 2025

10/10 Excellent

Simonne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and accommodating staff. As a solo traveler, I felt safe in and around the property. Although outside it was very busy during the day, in the room at night, it was very quiet with the windows closed. A wide variety of restaurants directly outside and within a short walking distance of the hotel. I would definitely return to stay at this hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel conveniently located to everything including train station! Had the family suite. Perfect!
Stayed 2 nights in Mar 2025

10/10 Excellent

Iryna

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and staff! The hotel was close to the central area and we felt right at home throughout the whole stay thanks to the wonderful staff. Would definitely stay again next time we're in Florence.
Stayed 2 nights in Dec 2024

10/10 Excellent

PJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very friendly from the moment we arrived. They provided recommendations and were constantly making sure we were okay. Great location. I would highly recommend the hotel. Can’t wait to return
Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality was great
Stayed 1 night in Dec 2024

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, but noisy due to construction We recently stayed at this hotel in Florence, and overall, it was a pleasant experience. The hotel was very clean, and the location was fantastic—perfect for exploring the city. The staff were also friendly and helpful. However, I must mention that there was quite a bit of noise during my stay, mainly due to construction work that the hotel is currently undergoing. It was a bit disruptive at times, but I understand that it’s temporary. If you’re a light sleeper, it might be something to consider. Still, the convenience and cleanliness of the hotel made it a good choice for our trip!
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, extremely helpful staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place with a great location. Walking distance to almost anything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel short distance to everything
The service was perfect with really nice reception and a perfect location.
Stayed 4 nights in Oct 2024

8/10 Good

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extra nice. Location was awesome.
Stayed 1 night in Oct 2024

8/10 Good

Kenlys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel. Staffing was willingly helpful
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service from the front desk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ivis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice staff. No parking
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
My wife & I enjoyed our short stay at Hotel City. The room was clean and it met our needs, very comfy bed. Enio and his staff were excellent, they provided information about the surrounding area and they made sure that we were taken care of.
Stayed 1 night in Nov 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service
This property is a solid 3 stars. It was worth the price I paid per night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property, walkable
Stayed 2 nights in Sep 2024

10/10 Excellent

janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a Great hotel, so centrally located to everything. The saff is awesome especially Edita and Sammy. They helped us feel very welcome. Rooms are very clean, bed was great. Thank you for a wonderful stay in Florence!
Stayed 3 nights in Oct 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Treated well. Recommend terrific restaurants. Very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff in the center of everything
Stayed 5 nights in Aug 2024

10/10 Excellent

Monika

Liked: Amenities, property conditions & facilities
Everything was perfect, in general I can say that this hotel is located in the perfect area very central and close to everything. The staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a gem!! Everything about it was just perfect. I can’t say enough about the friendly and helpful staff. So great!!!!!
Stayed 1 night in Sep 2024