We arrived late in the evening but were able to locate the apartment with ease. The door to the actual unit is a little tricky to open, but we figured it out fairly quickly. Upon entering the unit, it was very clean and minimal. Each bedroom had a bottle of water on each nightstand, which was appreciated. The kitchenette was equipped with espresso pods and all of the necessary cleaners if needed. Note: if you are of larger stature, the showers could be a little problematic. The location can't be beat, typically a 15 minute walk to most of the main spots in Florence. It does seem to be located in popular spot for students as both nights we came back later in the evening, the street was crowded with young adults, but they're was never any disturbance. Overall, a great, comfortable spot for two couples to enjoy.