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"A great experience, the hotel is clean and comfortable. Staff were friendly. We enjoyed the breakfast. Parking is easy."

"Amazing property at amazing location. Staffs were very friendly. Only thing missing was slippers. When you are in these big hotels, that is something which should be provided."

"We had a great stay at NALA in Innsbruck. The hotel nicely designed, comfortable and in a good location. We especially enjoyed the friendliness and hospitality of the staff. Special thanks to Dani (Front Desk Staff) who definitely ensured that we had a wonderful stay!! Would recommend this hotel."

"The staff were professional and courteous and very engaging and helpful. I can't speak more highly of them. The location of the hotel is very central to the towns facilities and restaurants. A special mention for excellent service goes to Tanya in reception and Ioannis from the wait staff. Nothing was too much trouble. The Manager of Catering, Nadem also assisted my family group in organising a Christmas dinner at th he Hotel with great courtesy and professionalism. I can't recommend this Hotel...

"This property is very convenient to the train station and is very walkable to the historical section of the city. "

"Really lovely hotel in a hugely convenient location. Beautiful interiors and breakfast was great too. Staff were incredibly friendly and helpful - perfect customer service. We were blown away by how friendly and professional they were. A comfortable nights sleep and perfect hotel for exploring Innsbruck. "

"Lovely stop over in Innsbruck, room was clean but dated, hotel was in a fantastic location and had a cafe attached to it. Although we didn’t use, it seemed very popular. The staff were lovely and nothing was too much trouble. "

"Really pleasant staff throughout and when the shower broke they had it repaired with a new shower head by the time we returned from our evening meal. Amazing service! "