Fira Vacations from SAR3,573

Cute room and beautiful views

The hotel is located on a hill and is far from the main tourist areas so will need transportation to get there. The room was amazing with beautiful views from the balcony in the bathroom overlooking sunrise and breathtaking views from the front balcony overlooking the sunset. On arrival Giorgos came to the car and assisted with taking our luggage up the little hill to the reception. He explained that reception is only open till 6 pm but offered communication through WhatsApp which was great. Upon check in,we saw that our plunge pool was very dirty. We asked it to be cleaned and were advised that it was recently cleaned and stuff get to it due to wind. We settled in and were going to use the pool and then noticed tiny little fish swimming in it. Told the reception and they cleaned it while we were out. They left a complimentary bottle of wine for us as an apology which was really appreciated. Later we noticed our cards were not working to open the door. Communicated this via WhatsApp and they sent someone right away to open our door. They provided their number for us to call upon coming back late at night so they could open our door with the master key as they could not reset the key. We came back around 1 am and called the individual and he informed us that he had left a key for us in the front patio. Breakfast is done via preorder. We chose what we wanted and sent it to reception via WhatsApp and was delivered on the dot and amazing. Giorgos was amazing. Highly recommend.

The property was beautiful, modern, very clean, and in an ideal location in terms of transport, the beach and restaurants. The area was slightly cheaper than some of the more popular areas of the island. The staff were extremely helpful and friendly. The pools were very cold which was sort of expected at the end of October so not worth booking the rooms with pools at that time of year. Spa facilities were also not included in price for the hotel.

Our stay had both positive and less favorable aspects. While we appreciated the room’s comfort and found it well-equipped with everything we needed, the breakfast buffet was just okay, and having only one coffee machine led to frequent waits. The restaurant and bar service hours felt limited for what is marketed as a ‘luxury hotel,’ and the reception experience was rather basic compared to the warm welcomes we received elsewhere in Greece. Though the staff were polite and professional, the overall experience didn’t fully match our expectations. Additionally, the views at the edges of the property weren’t as impressive as expected, as you needed to step back to fully appreciate the ocean view. As a gold Expedia member we had the perk to upgrade to a better room if available. Unfortunately it wasn’t available for us and the late check out was only available for 1 more hour. Overall, while the hotel offers comfort, it could enhance its service and hospitality to match the exceptional experiences we’ve had at other places in Greece.

Unforgettable stay at Skyfall Suites! Immaculate rooms, stunning views, and exceptional customer service. Staff helped with car rentals and activity recommendations. Delicious dinner at the on-site restaurant. Would definitely return! Highly recommended.