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Hotel Casa Helena

2.0 star property
Hotel in Filandia

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Casa Helena

Terrace/patio
Front of property
Standard Room, Multiple Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
Standard Room, Multiple Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets
View from property

Reviews

10 out of 10

Exceptional

Popular amenities

  • Free WiFi
    Free WiFi
The price is SAR 112
SAR 112 total
includes taxes & fees
15 Nov - 16 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Double Bed, Balcony

Standard Room, 1 Double Bed, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Balcony

Highlights

Balcony
Smart TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Balcony

Standard Room, Multiple Beds, Balcony | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Balcony

Highlights

Balcony
Smart TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
Wardrobe or closet
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
Wardrobe or closet
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Economy Room, Multiple Beds, Ensuite

Economy Room, Multiple Beds, Ensuite | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Economy Room, Multiple Beds, Ensuite

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
Wardrobe or closet
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Economy Room, 1 Double Bed, Private Bathroom

Economy Room, 1 Double Bed, Private Bathroom | Hypo-allergenic bedding, iron/ironing board, free WiFi, bed sheets

Economy Room, 1 Double Bed, Private Bathroom

Highlights

Smart TV
Hypo-allergenic bedding
Portable fan
Private bathroom
Local meal delivery service
Cable channels
Netflix
Wardrobe or closet
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

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Parking included
Free WiFi
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9.0 out of 10, Wonderful, (458)
The price is SAR 233
SAR 233 total
includes taxes & fees
15 Nov - 16 Nov
Hotel Salento Real Eje Cafetero

About the neighborhood

Map
Calle 8, 9-44, Filandia, Quindío, 634001

What's nearby

  • Street Stuck in Time - 3 min walk
  • Mirador Colina Iluminada - 19 min walk
  • Barbas Bremen Nature Reserve - 5 min drive
  • Main Square - 20 min drive
  • Cocora Valley - 22 min drive

Getting around

  • Pereira (PEI-Matecaña Intl.) - 78 min drive

Restaurants

  • ‪Helena Adentro - ‬2 min walk
  • ‪Restaurante Jose Fernando - ‬1 min walk
  • ‪La Fonda Paisa - ‬3 min walk
  • ‪Fonda Asael - ‬3 min walk
  • ‪Mocafe - ‬3 min walk

About this property

Hotel Casa Helena

Property highlights
Hotel Casa Helena provides everything you need. Guests can connect to free in-room WiFi.
Other perks include:
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and local meal delivery service
Room features
All guestrooms at Hotel Casa Helena include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and soap
  • 32-inch Smart TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, portable fans, and housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Front desk (limited hours)
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Front entrance ramp
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Portable fan

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels
  • Netflix
  • Streaming services

Food and drink

  • Local meal delivery service

More

  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 180000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: COP 180000 (one-way), (up to 18 years old)
  • Late check-in fee: COP 25000 for check-in between 10:00 PM and 7:00 AM
  • Housekeeping fee: COP 20000 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 187850

We should mention

This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Casa Helena pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Casa Helena?

This hotel doesn't offer parking.

What time is check-in at Hotel Casa Helena?

Check-in start time: 2:30 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM– 7:00 AM for a fee of COP 25000.

What time is check-out at Hotel Casa Helena?

Check-out is at noon.

Does Hotel Casa Helena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 180000 per vehicle applies.

Where is Hotel Casa Helena located?

Situated in Filandia, this hotel is steps from Street Stuck in Time and Bejuco to Basket Interpretation Center. Mirador Colina Iluminada and Barbas Bremen Nature Reserve are also within 2 mi (3 km).

Hotel Casa Helena Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff service
Stayed 1 night in Aug 2024

10/10 Excellent

Marcela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena ubicación
Stayed 1 night in Aug 2024