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"The checkin was really unprofessional, nothing was prepared, all data had to be filled out again on paper, the staff was absolutely not welcoming. They did not even inform me about a 25 EUR early checkin fee upfront. They gave me a room right above the smoking area. It smelled and was noisy. At the checkout they claimed I had breakfast. Never did and never ordered it. The front desk staff was not welcoming or friendly at all. Not what I expected at this house. Poor!"

"the room was in good condition and the front was friendly to me but there were a lot of flies outside of the window. when i opened the window, a lot of flies (maybe 50) came into the room within a minute. Pls do something for fly protection."

"We stayed one night while travelling home. The hotel was very nice and clean. The only problem we had was it was very hot and we couldn’t turn the heating off. Would recommend this hot as the setting is beautiful and the surrounding are very quiet. "

"We were just passing through Altenburg staying for one night so booked this based on price rather than aesthetic appeal and had no expectations of greatness. We were very pleasantly surprised. The receptionist was very pleasant and helpful. The room was large and clean with a good bathroom. The bar also helped things along. Overall I would recommend this hotel, it is much better than the picture would suggest. "