Hotel staff was friendly and kind, the hotel interior is amazing but the surrounding area is less than ideal. Fes ended up being a town where everyone tries to scam you in ways big and small, you will leave distrusting everyone, we found ourselves looking forward to leaving almost immediately. The hotel was luxurious it acted as an oasis. Unfortunately however they even try to rip you off too. A taxi from the hotel to gare costs about 40-50 cents during midday traffic, when we tried to order a night taxi through the hotel they told us it would be 9$ when it should have been 1$ (double at night), when I told them what we paid, the attendant told me I was wrong. We hailed a cab without their help and it was 1$. But before that, when we were leaving for our train at 10pm they suddenly told us ‘wait wait you have to settle up your bill’, coming as a surprise considering we had paid everything in advance and no one had said anything when we turned in our keys. They printed a janky looking bill that was crooked, pixelated and improperly sized that included tourism taxes amounting to 20$. I showed him my Expedia bill that explicitly stated all taxes were already paid and after several minutes looking at my phone receipt came the ultimate line and clear insult of “if you don’t want to pay it then I’ll pay it from my own pocket” which you will hear often in Morocco when they want to pay out of pity and know they have been caught. Will not return.