Our room was huge which was nice, but it was evident it hadn't been appropriately cleaned. There was dust all over every surface, including the bathroom counter. Next to the bed there were blonde hairs. Next to the far side of the bed it looked like someone had exploded a soda on the wall and it had not been wiped up. The T.V. kept buffering, making it hard to watch. The trash cans were tiny! In the bathroom, the toilet paper was affixed to the counter which was so far away from the toilet that you had to get tissue before you went to the bathroom. The breakfast was nice, however, they have two waffle irons. One worked well and both mornings we went down there the other got all gummed up over and over despite folks spraying it. I think the finish has worn off and it just needs replaced. Also, both mornings they were out of eggs and we went down about 7:30 a.m. The lobby was beautiful and the area to dine was lovely. The kids loved the pool and the exercise room and used both extensively. So it was better than average, but not a perfect stay. The desk help was WONDERFUL.