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"Great hotel in the heart of annecy. Always really clean with great underground parking. "

"Very close to the old town, easy access and parking. Super clean room"

"A really beautiful hotel right by the lake. We only stayed one night but we will definetly come back again. The rooms were really nice, the bed was super comfortable and the shower was amazing. I was expecting a better breakfast though. It was a bit disappointing. The bacon was overcooked, it was like trying to eat leather. But that did not ruin our stay. I recommend this place to anyone!"

"The hotel was lovely to look at. The bed was perfect. The bathroom was new clean and modern. The shower had good hot water flow. The amenities were wonderful. For example there was hot coffee choices or tea every afternoon, with cookies. Each hotel employee was helpful and kind. We would definitely stay there again if in Annecy. "

"Excellent hotel with fantastic family room, actually a suite with 2 rooms and 2 toilets plus large bathroom, two showers, 2 tvs etc. Only weird thing in the room was in main room begind the bed the wall was white with black speckles but it honestly it just looked like mould, so it was a bit disconcerting at first. See pics , wont let me upload pics Spa facilities really great, pool just at right temperature. Sauna and hamman perfect and jacuzzi. Albeit Saturday it was very busy, no seats, jacuzzi constantly full etc, sunday after lunch we had entire lot to ourselves. Dont miss out on these facilities which were excellent. Pool step area needed cleaning: clogged with gunk gathered where the stone floor meets the pool steps, dont notice unless you're coming out the pool orherwise very clean. Lift not working so had to use service lift, necessitating walking by workmen in your robe, and noise. No notice that works were ongoing. Not so bad at quiet times but when we checked in we were 20 mins waiting to use the lift behind others doing the same to go to our room! Very large underground parking area. Food only available for a couple of hours a day, what a loss of income for the hotel. Silly, even if it just offered pizza n burgers!! Lost opportunity to generate further income. Never saw the bar open. Nothing much in Aix tbh, a bit of a dump. A great stop off on the way to your destination. "

"Le cadre est magnifique, le personnel est très serviable, rien à redire sur les chambres non plus, tout était parfait ! "

"Excellent friendly service. Spotless. Fantastic breakfast. We asked for a cot for our 1yo and they delivered and confirmed via messages too. Great communication and instructions. Very secure car park. Absolutely stunning location. Could not fault it!"

"5/5– fabulous front desk staff and rooms. Hotel is located on the lake with incredible views and a nice walking trail that circles the lake. I would recommend this hotel to abybody."

"Friendly staff, very close to train station, excellent service, clean, nice and cosy, great value "