4/10 Poor
Stephen, Fairmont
Traveled with partner
16 October 2024
Liked: Property conditions & facilities
Disliked: Cleanliness
The facility was pleasant, roomy, quiet, and in a beautiful wooded setting. The owner responded promptly to issues.
But several things were not in order upon our arrival: there was NO toilet paper anywhere in the house (we needed to go out to buy some); the master bed had only a bottom sheet which made me wonder how many others used the cover blanket before me! (The next day we found a top sheet on a shelf in the laundry room); the living room floor and rug were full of dog hair and dust and the dining floor had more of the same (I sent a photo of what I swept up to the owner and he immediately arranged for new cleaners to come and clean up during our stay); we were told to place the trash in 2 large bins near the mailbox, but there were no bins anywhere within sight. I finally found an empty bin in a closed storage shed near the car port. There was no bottle opener, can opener or wine bottle opener.
The owner promised a refund of the cleaning fee but we have received nothing as of this date (5 days after checking out).
Stephen
Stayed 5 nights in Oct 2024