Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was very dirty.
I was very happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We stayed for a week in July. Let me begin by saying the house is gorgeous. It is very spacious for being a "cottage". It is also in an excellent location, close to EVERYTHING. Carlton Landing is a wonderfully, quiet spot to get away for a few days or a week. Mama Tigs is really GREAT pizza.That said, when we arrived, it was obvious that housecleaning had only come in and changed bed linens, and put the "proof" that bathroom had been cleaned around toilet seat, as house was in rough shape, and just plain dirty. We pulled the Dyson vacuum out, and immediately went to work. I had to dump the dust bin out of the vacuum twice in the first 30 minutes of cleaning, if that helps to visualize just how much dust was on the floors, furniture, etc. I even vacuumed up about 10 Cheerios, that were all just in various spots around the first floor. In all, 3 of us spent the first 4 hours of our vacation cleaning the house (mopping, dusting, putting dishes away, before we even felt okay to bring our own stuff in from the car. In addition, this "no pet" home, has very much had pets in it (dog hair on furniture, leashes, and dog food in pantry), so if you have a pet dander issue, this is not the house for you. Not that big of a deal for us, but most "no pet" homes on vacation rental sites, dont show obvious pet evidence. We made calls, sent emails, and messages thru the Hospitality app, and NEVER received any answers from Carlton Landing staff. I will be requesting a refund on the cleaning fee, as we completed this work ourselves.Once the house was in presentable shape, we thoroughly enjoyed our stay in Carlton Landing. But I would be weary if you're used to management companies being helpful (i.e. Seaside/WaterColor) and recommending this and that. You are pretty much on your own in CL (which was fine for us this time, as we were just looking for a quiet getaway in the Covid age). The app they use for your time there, is ne