Palandöken’s Palan Hotel is a family haven where the snow-capped peaks meet luxury. Indulge in a free breakfast buffet, unwind at the spa, or hit the slopes with ski-in/ski-out access and rentals. With two coffee shops, an indoor pool, and playground for kids this hotel offers endless fun.
Polat Erzurum Resort Hotel Mola Cafe - 6 min drive
Dedeman Palandoken Ski Cafe - 2 min walk
Sway Hotel Ski Pub - 6 min drive
About this property
Palan Hotel
Upscale family-friendly hotel located in Palandöken
Take advantage of a free breakfast buffet, a nightclub, and 2 coffee shops/cafes at Palan Hotel. Treat yourself to a massage at the onsite spa. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
An indoor pool and a children's pool
Free self parking
A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a front-desk safe
A billiards/pool table, an elevator, and a banquet hall
Room features
All 158 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
Bathrooms with showers and hair dryers
32-inch LCD TVs with premium channels
Wardrobes/closets, mini fridges, and free infant beds
All inclusive details
All-inclusive room rates at Palan Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Languages
English, German, Russian, Turkish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
24-hour roundtrip airport shuttle (surcharge)
Food and drink
Free buffet breakfast available daily 7 AM–10 AM
1 restaurant and 2 coffee shops
2 bars/lounges
24-hour room service
Things to do
Arcade/game room
Billiards/pool table
Children's pool
Fitness center
Full-service spa
Indoor pool
Nightclub
Playground
Sauna
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's games
Children's pool
Children's toys
Free children's club
Free cribs/infant beds
Indoor pool
Laundry facilities
Mini-fridge
Playground
Snack bar/deli
Soundproofed rooms
Trampoline
Conveniences
Banquet hall
Elevator
Front-desk safe
Newspapers in lobby
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Ski equipment rentals
Ski passes
Ski storage
Tour/ticket assistance
Business services
Meeting rooms
Outdoors
BBQ grill(s)
Garden
Picnic area
Spa
Massages
Turkish bath/hammam
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Elevator
Wheelchair accessible (may have limitations)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Free cribs/infant beds
Heating
Premium bedding
Bathroom
Bathrobes
Hair dryer
Private bathroom
Shower
Soap
Towels
Entertainment
32-inch LCD TV
Cable channels
Premium channels
Food and drink
Free bottled water
Mini-fridge
More
Desk
Iron/ironing board (on request)
Laptop-friendly workspace
Mobile key entry
Safe
Slippers
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Renovations and closures
This property is closed from April 1 2025 to November 30 2025 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Airport shuttle fee: EUR 50 per vehicle (roundtrip, maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Property Registration Number 6912
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Palan
Hotel Palan Erzurum
Palan Erzurum
Palan Hotel
Palan Hotel Erzurum
Palan Hotel Hotel
Palan Hotel Erzurum
Palan Hotel Hotel Erzurum
Palan Hotel Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 15 reviews
10 - Excellent
4
Rating 8 - Good. 5 out of 15 reviews
8 - Good
5
Rating 6 - Okay. 3 out of 15 reviews
6 - Okay
3
Rating 4 - Poor. 2 out of 15 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 15 reviews
2 - Terrible
1
8.0/10
Cleanliness
8.0/10
Staff & service
7.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
8/10 Good
Jacques
3 January 2023
Liked: Cleanliness, staff & service, room comfort
4 days in Erzurum.
Good hotel for ski, a little bit far away from the city.
Food is nice and the hotel will do good with a good revamp. But overall we enjoyed our stay very much.
Staff are really friendly and helpful, on the last day the hotel/airport transfer almost made us mis our flight, but it turned out ok in the end
We went to Erzurum/Palandoken as a family of 5 for skiing. Palan Otel was perfectly located in between every skiing course at Palandoken. Unlike Europe where you pay for a single ski pass and get to ski in every course possible, at Palandoken there are 3 options which costs around 12 euros/day/person. So having the option to close to all of the possibilities was a great plus, we get to choose on which course to ski at the start of every day, bought the pass and made the best out of our holiday. Palan Otel is a 4 star hotel and was very reasonably priced. The food at the hotel was very nice and the staff were very helpfull and accomodating. It was a great 3 night ski holiday for us and we will definetly be back next year for 7 nights.