Search Castles in Err

"very nice staff and comfortable stay"

"The hotel is beautiful, very well appointed, clean, excellent facilities and the location is stunning, in a quiet rural area with magnificent views over the valley and mountains. I was on a skiing break and the location could not have been better, only 15 minutes drive from the ski slopes on good, well maintained roads. The room was spotlessly clean and the bed was very comfortable. I booked the breakfast and was not dissapointed, a great selection of delicious food. The staff were all very professional and friendly except for the girl working in the bar, all I can say is that someone from the hotel should spend a bit of time with her and teach her the basics of customer service, how to greet guests and ensure she realises that she works in a four star hotel, it is not difficult to make someone feel welcome and it is aslo just as easy to offend and let down the establishment."

"Very basic hotel but clean and tidy was there for a weeks snowboarding and great value for money "

"Staff were rude. Lied about costs of spa at check in. Lied about making us a dinner reservation on site. Incredibly rude people for a 2 star hotel claiming it is 4 stars "

"Stopped here in Jan 2025 with 2 other guys sharing a triple room on half board. Great hotel that has a relaxed and fun atmosphere about it, games in the bar (chess, pool, checkers etc) Room was very big compared to other ski hotels, obviously the usual basic room but beds and pillows were good, room was warm and shower powerful. Room was clean and tidied will towels etc every day. Food wise breakfast was a good buffet, a little cold as in could have been warmer, but good usual continental with bacon, sausages etc with fresh eggs cooked for you by a chef as you want them, good coffee and drinks selection. Dinner was again lovely, basic but filling and wholesome food that was different everyday so great to see and also fresh meats and fish cooked to how you like it from a chef on a hot plate so very impressed for the ££. Location wise it’s a very short (2-3 min) walk in ski boots and your on piste with boot room etc on the same floor as street level, so good to see. All in all great clean and friendly hotel! "

"Good location very close to the pistes. Could do with a bit of a refresh, but for the price can't complain. Staff somewhat brusque at times, but nothing too much to put you off. Nice and quiet at night and comfy beds. Slept well. "

"The staff are eally good but very tired facilities, very poor wifi for the price"

"Big room. Convenient access to town center via funicular. "

"Le Clos Cerdan is a great place to stay because everything is right there. The rooms are very freshly redone and spacious with artful lighting. They have a bar and restaurant so no need to drive anywhere, and the view is spectacular. We had a rainy few days so the steam room and sauna were a treat when it was too cold to walk outside. There's also plenty of parking. Next time we'll bring our tennis rackets!"